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405 Reviews of Wilson Motor Company - Service Center
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December 10, 2018
Timely friendly informative They explained what was done and done in great time plus the wash job was great nice to have clean place to set and wait with a snack They explained what was done and done in great time plus the wash job was great nice to have clean place to set and wait with a snack More
by jwduncan51
Verified Customer
December 03, 2018
Best Customer Servie Ever. Every Time! Every time I am at Wilson buying a car or having it serviced it is like family. Their service is always spot on. Every single time. Every time I am at Wilson buying a car or having it serviced it is like family. Their service is always spot on. Every single time. More
by Kristen Bowen
Employees Worked With
Chad Ricks
December 03, 2018
Great Service all a Round! We love Steve Allen, he is always very friendly and very helpful in finding is a great car and we love Lynette in the shop who is also very friendly a We love Steve Allen, he is always very friendly and very helpful in finding is a great car and we love Lynette in the shop who is also very friendly and helpful! We won't go anywhere else to find a car because we know that your office is always honest! Thank you! More
by Crit
November 30, 2018
Great service Chad Ricks and his service department do an amazing job for us every time we have service done. I would recommend Wilson Ford service department to a Chad Ricks and his service department do an amazing job for us every time we have service done. I would recommend Wilson Ford service department to anyone. More
by bh04766
Employees Worked With
Chad Ricks
November 30, 2018
They find a way out of the warranty When they sell you the car and the warranty it sounds like a good deal. Until you have to use it. Then this isn't covered and that isn't covered. Also When they sell you the car and the warranty it sounds like a good deal. Until you have to use it. Then this isn't covered and that isn't covered. Also their "diagnostic fee" of $110 is ridiculous especially compared to other shops in the area. More
by Dlham
Employees Worked With
Chad Ricks
November 26, 2018
Thinking ahead I was happy to receive a call telling me I was in need of a new battery before my truck was finished with its service. I was happy to receive a call telling me I was in need of a new battery before my truck was finished with its service. More
by waylon_hervey
Employees Worked With
Chad Ricks
November 24, 2018
Great personal service Wilson Motors service staff is very personable and professional. Their rates are very reasonable. They always do a great job whenever I take my vehicl Wilson Motors service staff is very personable and professional. Their rates are very reasonable. They always do a great job whenever I take my vehicle in. Highly recomended. More
by DaveF
November 24, 2018
Friendly Service department was excellent . Communicated well on what needed to be repaired, And how long it would take. They also took care if recalls for my Service department was excellent . Communicated well on what needed to be repaired, And how long it would take. They also took care if recalls for my vehicle . More
by Chelseaf4
Employees Worked With
Travis Jensen
November 23, 2018
Long wait even with an appointment Even with an appointment for an oil change I was waiting for almost two hours this time. It isn't always that bad but still. Even with an appointment for an oil change I was waiting for almost two hours this time. It isn't always that bad but still. More
by KayS
Employees Worked With
Other:
November 22, 2018
Recalls EDIT **12/18/2018** The service manager ordered the parts for the recall, picked up my truck and returned it after the work was complete. They did a EDIT **12/18/2018** The service manager ordered the parts for the recall, picked up my truck and returned it after the work was complete. They did a fantastic job. I took my truck in for an oil change, tire rotation and two factory recalls. I scheduled the appointment two weeks in advance so the recalls could be completed. When I picked up my truck they said they did not have all the parts for the recalls. I will have to come back another time. I am disappointed that despite scheduling it so far in advance it was not completed. Now I have to spend another day sometime in the future getting the truck serviced. More missed time from work and hassle of dropping it off. Also my tire low pressure warning came on after leaving the dealer, so I don't think they properly checked the pressure when they rotated the tires. Everybody I worked with was very friendly and helpful. More
by jamestkelsey
Employees Worked With
Chad Ricks, Cory Boehme
