Wilsonville Toyota

15,000 mile tune up Always fast and friendly staff. Went over all the upcoming issues with the car. Great service and a good job. Fresh snacks and coffee broken car was Always fast and friendly staff. Went over all the upcoming issues with the car. Great service and a good job. Fresh snacks and coffee broken car wash More

Dissapointed after 5-6 Years of Good Experiences After 5-6 years of 4 or 5 star service, I am disappointed to report that my latest experience with the service center was less than optimal. I only r After 5-6 years of 4 or 5 star service, I am disappointed to report that my latest experience with the service center was less than optimal. I only realized this after comparing the list of current recommended service (which I declined) with invoices of past service. I brought in my 2009 Toyota Tacoma with 75,000 miles for regular service and an issue with the brakes. My experience was good while I was there for the service and the issue with the squealing brakes while backing of the driveway each morning was finally resolved after having it looked at during regular service for the past year. While I was in, Keith Siegfried, the service advisor advised me that the spark plugs had never been replaced. This did not sound right and I confirmed after I went home that they in fact had been replaced at 30,000 and 62,000 miles. So, it concerns me that Keith is recommending spark plugs at this time. Another recommendation was replacement of the air and cabinet filters. I am not sure how often this is recommended, but both of these were changed at 62,000 miles. Keith also recommended fuel injection and throttle body service. These were completed at 70,000 miles. At 62,000 miles, the front brake pads were replaced and the rotors resurfaced. As part of the recent brake service, the front rotors were resurfaced again. Is this normal after 13,000 miles? I am hopeful my recent experience and the associated recommendations especially the spark plugs and fuel injection and throttle body service was an isolated incident. But, I also have a questions in the back of my mind about what other services have been recommended and done in the past either were not necessary or not completed at all. My gut tells me it's more of an isolated incident, but I plan to call for a consultation with the service manager in the near future before any additional service is performed. More

Great, Corey was Awesome. Nothing bad to say about the transaction. Corey found the car we wanted quickly and was very helpful throughout the process. This is my second car pur Nothing bad to say about the transaction. Corey found the car we wanted quickly and was very helpful throughout the process. This is my second car purchased (one leased) from the Wilsonville dealership. More

THEY KNOW HOW TO SAID THE RIGHT WORDS. AND A GOOD SALEMAN I WALK IN FOR A SERVICE ON MY CAR AND WALK OUT WITH A NEW CAR, STILL HAVE A BAD DREAM ABOUT IT. BUT YOUR SALEMAN ARE GOOD, THEY KNOW WHERE TO PUSH MY I WALK IN FOR A SERVICE ON MY CAR AND WALK OUT WITH A NEW CAR, STILL HAVE A BAD DREAM ABOUT IT. BUT YOUR SALEMAN ARE GOOD, THEY KNOW WHERE TO PUSH MY BUTTON? STILL DON'T KNOW IF I MADE A GOOD DECISION More

Good Service & Friendly People First time going to this dealership since we moved from Bend, OR. I hated Kendall in Bend so was skeptical of going to another service center. There w First time going to this dealership since we moved from Bend, OR. I hated Kendall in Bend so was skeptical of going to another service center. There was plenty of help and people looking for those of us lost to help. I got proper directions around the dealership. When it was found that I had a rear wheel issue it was fixed (thank goodness for extended warranties!) and done the same day. I was given a loaner car while they performed the work. Despite my hectic schedule for that day, in the end it turned out okay when I arrived back for my vehicle to find anything got done as promised. I also enjoyed my test drive of the FR-S! More

Top rated Service staff is always extremely helpful. Surroundings are clean and inviting. The coffee and snacks are a nice perk for customers. Waiting time w Service staff is always extremely helpful. Surroundings are clean and inviting. The coffee and snacks are a nice perk for customers. Waiting time without an appointment was minimal More

Routine maintenance and alignment check Easy to get to, quick response, good experience. Easy to get to, quick response, good experience. Easy to get to, quick response, good experience. Easy to get to, quick response, good experience. Easy to get to, quick response, good experience. Easy to get to, quick response, good experience. This requirement will make sure I do not use this next time. More

Friendly service We've purchased 4 vehicles from Wilsonville Toyota and worked with multiple different sales reps. Each interaction has been great! Everyone's super fr We've purchased 4 vehicles from Wilsonville Toyota and worked with multiple different sales reps. Each interaction has been great! Everyone's super friendly and easy to work with. My 4 year old son loves going there due to the fun atmosphere and kid activities. More

Ultimate Best Experience Ever! Jay greeted us at the dealership and we were amazed instantly how comfortable we felt. We entered the dealership looking for a car for our business. Jay greeted us at the dealership and we were amazed instantly how comfortable we felt. We entered the dealership looking for a car for our business. Jay was a pleasure to work with. Most dealerships make you feel like you have to buy and get very nervous when you want to leave! Not this one! They gave us all of the factors in our decision making process and completely understood our need to go home and make a decision that was best for us! What? Unheard of! We returned the next day with confidence that we were buying the right car and from the right dealership! Because of our business We are very detail driven and typically sales associates start to feel like we are high maintenance with our need to iron out every detail imaginable! Jay walked us through each moment gracefully and with patience. Wilsonville Toyota and Jay get a standing applause from Nicholas Carpet Care! As a business owner we can appreciate placing clients needs first! Not a single regret with our purchase of a brand new car! We will be back again and again! More

Service extraordinaire. Excellent service, greeted before having exited the Tacoma. Had information ready for me to sign to begin service. I arrived early and wasn't a proble Excellent service, greeted before having exited the Tacoma. Had information ready for me to sign to begin service. I arrived early and wasn't a problem with the service dept. I was given a time frame and it was met precisely. More