Wilsonville Toyota

Customer Relations are superb. Being a single woman, customer relations are very important to me. When I arrived for my scheduled service appt., I was treated with courtesy and pr Being a single woman, customer relations are very important to me. When I arrived for my scheduled service appt., I was treated with courtesy and professionalism and the work to be done was explained without a feeling of being hurried along. I appreciate feeling like the work being done on my car is being done with care. I always have a positive experience at the Wilsonville Dealership service department. More

2015 daughters first car great experience for me and my daughter. Greg was great to deal with. He explained everything to great detail and the whole process was very nice. I great experience for me and my daughter. Greg was great to deal with. He explained everything to great detail and the whole process was very nice. I really like the no bull. More

Excellent service AGAIN A friend referred me to Scott McKowen a couple of years ago. We just purchased our second Prius through him. It is so refreshing to deal with someo A friend referred me to Scott McKowen a couple of years ago. We just purchased our second Prius through him. It is so refreshing to deal with someone who doesn't play the usual car-buying games. I highly recommend Wilsonville Toyota and specifically Scott McKowen. I have referred several friends who all purchased cars and were pleased with the transaction. More

complete in reviewing the service we needed We have 2 old Toyota vehicles (4 Runner & Sequoia). Luke took the time to have the cars evaluated and a complete list of urgent repairs vs. "can wait We have 2 old Toyota vehicles (4 Runner & Sequoia). Luke took the time to have the cars evaluated and a complete list of urgent repairs vs. "can wait". The repairs took a few days and he good about giving us a loaner car during the complete time the cars were being serviced. He was very good in explaining exactly what was wrong and what needed to be fixed. He would line by line item regarding the cost so it was upfront and no surprises. It was great working with Luke. During the time the cars were being serviced he left and went on vacation and handed it over to John. John called late in the day to give me a status on one car and wasn't up to speed on the status of both cars. He wasn't able to answer my questions. The day our cars were to be picked up I called to review my invoice prior to arrival and ask for the shuttle to come pick me up so I could pay for the service on both cars, drive one home and bring the loaner back. The receptionist that I talked to for service said she would email a service tech to call me back and text the shuttle driver to call me. I waited over 3 hours and did not receive a phone call back from Service or the shuttle, so I had to have a friend drop me off at the dealership. When I arrived service was not busy and they didn't seem concerned that no one, even the shuttle drive did not call me back. The service manager got a person to help me and I paid and received my cars. More

Great Customer Service I brought my Scion XB in for it's 15,000 mile service. Evan Bantin in the service department was extremely helpful and very friendly. John my shuttle I brought my Scion XB in for it's 15,000 mile service. Evan Bantin in the service department was extremely helpful and very friendly. John my shuttle driver was very friendly and a very safe driver. I also ran in to Elliott Franzen, the salesman that sold me my Scion a year and a half ago and he recognized me and made it a point to say hi and ask me how my Scion was treating me and if i was still happy with it. I was shocked that he remembered me from a year and a half ago, let alone what car i bought. It made me feel like he cared about me as a person and not just another customer. I will definable be purchasing my next vehicle from him and recommending him to all friends and family looking to buy a new car. Overall I received exceptional customer service and will be returning. More

Helpful, informative Teddy did an outstanding job help me pick out my first car. He answered all of my questions and concerns and will defiantly recommend him to anyone I Teddy did an outstanding job help me pick out my first car. He answered all of my questions and concerns and will defiantly recommend him to anyone I know looking for a car. More

amazing and very time efficient I told greg exactly what i wanted he found it for me! Didnt try to get me into something i didn't want and was incredibly informative! After having a I told greg exactly what i wanted he found it for me! Didnt try to get me into something i didn't want and was incredibly informative! After having a bad car experience before and being put way in over my head, Greg made it possible for me to get into a better situation. Not only did he help me get the car i want, he helped me tremendously in my fanancial situation and i couldn't be more greatful. Ill recommend any and everyone to see Greg at wilsonville toyota! They truly are changing the way car buying is, the way it should be! More

Amazing After having and accident in our old car, Corey White and the whole team at Wilsonville Toyota were Fantastic. We had some challenges but this team ma After having and accident in our old car, Corey White and the whole team at Wilsonville Toyota were Fantastic. We had some challenges but this team made it happen. They made us feel like there was hope. THANK YOU, Team Toyota. More

Great service, great follow up I needed a car for my wife, and we had decided on the make and model. Wilsonville had one so we drove up to see it. Great car, very good price. No hag I needed a car for my wife, and we had decided on the make and model. Wilsonville had one so we drove up to see it. Great car, very good price. No haggling, no pressure, several thousand under book value, loan approval before the visit, no waiting for hours. My daughter says the game room was awesome. If all dealers worked this way, buying a car would be a great experience. When we left, my wife had to ask if were done - she couldn't believe that's all there was. More

Clear, informed, exciting, very helpful and kind I leased a 2015 Prius c from wilsonville Toyota. Scott McKowen walked me through the entire process, answering any (and all) of my million questions, I leased a 2015 Prius c from wilsonville Toyota. Scott McKowen walked me through the entire process, answering any (and all) of my million questions, explaining what was going on step by step in a clear and knowledgable way. I never once felt rushed, pressured, or unsure of my purchase. The store was clean, friendly, and Scott even made me an espresso while I filled out paperwork! I have already recommended him and this branch to a few of my friends as I know this was the best possible experience I could have had. When I had finished paperwork, Scott showed me all the ins and outs of the car and took care of all the dmv paperwork for me. It was an exciting day, and I left feeling happy and stress free about the entire experience thanks to Scott, Ron, and Jake. More