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Wilsonville Toyota
Wilsonville, OR
6,000 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area.
7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater!
What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 6,000 reviews
August 13, 2015
Easy reservation at a time that suited me Service staff were pleasant and gave me a quick run down of the service that was to be done on my 15,000 mile service. Gave me an estimate of the time Service staff were pleasant and gave me a quick run down of the service that was to be done on my 15,000 mile service. Gave me an estimate of the time it would take to do it. Asked if I wanted the car washed and vaccumed which I agreed to.. Car was ready in the time they stated when I arrived.. No service issues were noted and I was good to go. Many thanks More
by B.HORLER
Verified Customer
August 12, 2015
A great experience I found a new Tundra on their website and stopped by to take a look. Jason helped me and was great. There was no pressure - we just took the truck o I found a new Tundra on their website and stopped by to take a look. Jason helped me and was great. There was no pressure - we just took the truck out for a drive and then he worked up the pricing. When I told him that I needed to think about it, he didn't try to pressure me. When I called the next day to say I wanted to purchase the truck, the deal didn't change and we closed pretty quickly. My only complaints is that there is still a lot of paperwork - it would be nice if it was all ready in one spot. I also wasn't crazy about when the extras showed up (e.g. extended warranty, paint protection, etc.) If there are extra charges I'd rather see them early. Even on the add on items Jason was excellent. He went through and noted the items that I didn't need, explained the others and didn't pressure me to get any of it. More
by CORDELL.TIETZ
Employees Worked With
Neil Barker, Jason Thompson
August 12, 2015
5,000 mile warranty service I was a Satisfied Customer. I love my Toyota and would recommend this dealership. It was easy and stress free to purchase. Worked with one sales pe I was a Satisfied Customer. I love my Toyota and would recommend this dealership. It was easy and stress free to purchase. Worked with one sales person through the complete transaction. Two thumbs up. More
by Happy Customer
Employees Worked With
He was new and I think his name was Christian
August 12, 2015
Disappointed I am a long term Toyota owner. I have purchased a new Tundra 2011, new Prius 2009, new Prius 2005 and a used Corolla for my son. My purchasing exper I am a long term Toyota owner. I have purchased a new Tundra 2011, new Prius 2009, new Prius 2005 and a used Corolla for my son. My purchasing experiences have been generally positive. Alan Worrest at Wilsonville Toyota/Scion was pleasant and attentive if not pushy regarding up $6,500 additional charges for useless insurance for virtually everything outside of the Toyota warrantee. I went to Wilsonville Toyota to look at a new Hybrid Avalon XLE Premium which was offered at a very fair price. After driving it, I drove a Prius Four and I realized that I preferred the new generation Prius Four as I have been very satisfied with my 2005 Prius. Sadly, I was unprepared for the local market. I trusted Wilsonville's "no bull" bottom line price. After the purchase, I drove home and I discovered two things: 1) Broadway Toyota offered the same vehicle for $1,600 less ($24,233 vs. what I paid, $25,837) and 2) the OEM tires (Bridgestone Ecopia EP20) on the new Prius Four have a much lower DOT rating than the new Costco Bridgestone Ecopia P422Plus that I purchased for my 2005 Prius for $318 (EP 20: 380, traction-B, temp-B vs P422plus 640, traction-A, temp-A). I wondered why the new Prius Four seemed to steer less precisely than my old Prius until I started looking at the tires on the two vehicles. Sour grapes or buyer's remorse? I do not think so. I am just used to Toyota taking better care of me around a new auto purchase. More
by JMICHALB
August 12, 2015
Extremely Happy with my Purchase Experience The buying process was extremely fast. Our contact with the sales team was not only knowledgeable, and very friendly. Accessories and plans were relat The buying process was extremely fast. Our contact with the sales team was not only knowledgeable, and very friendly. Accessories and plans were relatively well explained, and I felt that the sales/finance staff was very helpful with determining what plans were right for me. More
by KATHERINE.ARNALL
Employees Worked With
Neil Barker
August 12, 2015
No Bull is an understatement!!!! Can not express how easy and stress free it was to buy my truck there. Justin was on point from minute one. I knew the rig I wanted when I got there Can not express how easy and stress free it was to buy my truck there. Justin was on point from minute one. I knew the rig I wanted when I got there, and after a quick "how we do business spill", we went straight to my truck. His knowledge about it was great and it felt more like I was buying from a buddy than a dealership. Paperwork was insanely fast and easy, he even worked to get me a great rate. I will definitly be recommending Wilsonville to everybody. Thanks More
by BAMFTOFFJH
Employees Worked With
Justin Snodgrass
August 12, 2015
Routine Minor Service Katie was a good, personable, helpful service tech. I had a problem where an alarm was sounding almost every time I took a corner or stopped a little Katie was a good, personable, helpful service tech. I had a problem where an alarm was sounding almost every time I took a corner or stopped a little quickly for a light. I mentioned it and it appears to be gone. Thanks! Last service check we were told we needed new tires. Had them checked at a tire shop and we were told they were good. Katie said the tires apparently checked out fine this week. Glad I didn't spend hundreds of dollars before I really need to. More
by karenmorri
Employees Worked With
Katie Henry
August 11, 2015
Very disappointed in the service I bought a brand new RAV 4 Limited with every possible option from this dealership, when I found out it did not come with the HomeLink option, I asked I bought a brand new RAV 4 Limited with every possible option from this dealership, when I found out it did not come with the HomeLink option, I asked the parts department what I can do. They offer to put in an Auto Dimming Mirror, but it will cost me $600. Then the nightmare began ... After 3 days, they finally got hold of me and told me the wind shield broke when they tried to removed the original mirror, so I will have to wait until next Monday or Tuesday, so the wind shield can be shipped in from California. After 8 days without my car, I called, they told me the mirror did not arrive. I have to wait until next week. I was planning on taking a road trip with this new car, but instead, I will had to take this family trip with my 10 year old truck. After I came back from my trip, I called and the car is now finally ready. I picked up my new car, which I purchased on July 31st, but only got to drive for one week, then the dealer's service department kept it for 3 weeks after the wind shield was broken. Then ... I was driving down the road, a piece of molding fell off, I had to stop on the freeway to figure out what it was. It was the molding that was part of the mirror that was installed. Then I looked around and found there was another piece of molding sitting around the passenger side and I have no idea where it is from. I have been going to this dealer for the past 10 years for service and I am normally not very picky ... but on boy ... this was not acceptable AT ALL! More
by THOMAS7
Employees Worked With
You guys need to update the names on this list, a lot of people have left a long time ago! My service manager's name is Matt.
August 10, 2015
Easiest experience buying a car we've ever had I love the certified sticker price and that we only had to work with one person throughout the entire process. It was so easy we ended up buying two v I love the certified sticker price and that we only had to work with one person throughout the entire process. It was so easy we ended up buying two vehicles! Thank you to John Payne for making it an enjoyable experience! More
by LHEINATZ
Employees Worked With
August 10, 2015
Issues with a used vehicle I had some mechanical problems with a used vehicle I purchased back in feburary. I brought it into the service department and glesty waters did a grea I had some mechanical problems with a used vehicle I purchased back in feburary. I brought it into the service department and glesty waters did a great job of taking care of the issues. I was provided with a free rental car and everything was taken care of very professionally and quickly. I can also vouch for the service manager Don waters he is a great maanger that will do anything for his customers. I highly recommend this dealership More
by MITCHANDSAMANTHA
Employees Worked With
Glesty Waters
