Wilsonville Toyota

We had a wonderful experience with Rochelle at Wilsonville Toyota. We visited a couple other dealerships and came back to Rochelle. She was very accommodating and easy to work with. She was very q Wilsonville Toyota. We visited a couple other dealerships and came back to Rochelle. She was very accommodating and easy to work with. She was very quick to respond to emails and was always readily available if we had a question. She even came in on her day off to deliver the car and make sure it met our expectations. Very great salesperson and dealership. We will definitely refer others this way, and will be back for our next car purchase. Thanks for making this a great experience. More

My husband and I came in to look at a used Highlander we had seen online. Rochelle was helpful as soon as we walked in the door. Usually the sales people are the worst part of the process but she did a grea had seen online. Rochelle was helpful as soon as we walked in the door. Usually the sales people are the worst part of the process but she did a great job, she took us straight to see the car we had called about. All along the process she didn't try to "upsell" us to a new or more expensive car, she listened to what we wanted. We may have wanted a little more for our trade in but we know she didn't have anything to do with that and she did a great job explaining it all to us. The no bull approach is true. Rochelle also did a great job once we were into the buying process by making sure the parts and finance departments worked quickly as well as getting the car detailed fast! We love our Highlander!! More

When I set out to buy my first car, everyone told me to be ready to "wheel-n-deal" and be taken advantage of by the salespeople. And at the first dealership I visited, that was definitely the case. However be ready to "wheel-n-deal" and be taken advantage of by the salespeople. And at the first dealership I visited, that was definitely the case. However, when I got to Wilsonville Toyota...what an amazing experience! I found the car I liked online and was able to reserve it until I was able to get to the dealership that day. They had the car pulled up with my name on it and a salesperson waiting to take me on a test drive. Greg was very nice, friendly and happy to answer any questions I had about the car. He truly seemed to have my best interests at heart and wanted to make sure I got exactly what I was looking for. When he explained that the price that you saw was the price that you got...what a relief! The paper signing was smooth and painless and I left with the keys (and a clean car and a tank of gas!) that day :-) But it didn't end there...I got a call a few days later to say they had found me a lower interest rate! How cool is that? Overall, had the best car buying experience one could imagine (and the one everyone told me I would never have)! More

It has been a positive and great overall experience doing business with Wilsonville Toyota and Andrew Waring in particular. My wife and I both found the experience of dealing with only one customer advocate business with Wilsonville Toyota and Andrew Waring in particular. My wife and I both found the experience of dealing with only one customer advocate (instead of many different layers of greeter, salesperson, closer, and sales manager) to be less stressful and more positive. Rather than coming home with a headache and wondering if we bought the right car at a fair price, we came home excited and happy about our purchase of our new Toyota Prius V. We are looking forward to many years of fun driving in our new Prius. We couldn't have had a more enjoyable and pleasurable experience buying a new car. Andrew Waring was knowledgeable, helpful, and professional to work with, plus he wanted to get to know us and our needs rather than just "show us and sell us a car." Andrew seems to us to be an asset to Wilsonville Toyota. The entire operation exudes professionalism, courtesy, and friendliness. I would recommend Wilsonville Toyota to anyone who is looking to buy a car and wanting to have a positive and awesome experience. More

We had a very pleasant experience buying a used car. Don Pendleton was very helpful, knowledgeable, and thurough as was the service department. We like their style. The price was right and no pressure kee Pendleton was very helpful, knowledgeable, and thurough as was the service department. We like their style. The price was right and no pressure keeping with their "No Bull" advertisement. Also includes good follow-up. More

Rochelle Papajack went out of her way to ensure we got the car, and payment we wanted. I will recommend her, and the dealership to others. Plan on making all future purchases there. the car, and payment we wanted. I will recommend her, and the dealership to others. Plan on making all future purchases there. More

Today's experience was EXCELLENT!!! My salesman was Greg McMilin and he was awesome to work with very friendly and not pushy made today a great day. It was nice to get to know him on a personal level a Greg McMilin and he was awesome to work with very friendly and not pushy made today a great day. It was nice to get to know him on a personal level and not just all business. I watched other people and their interactions with their sales person and no one acted like they were having fun or excited! I had fun and laughed during my sales experience! I'm in sales also and if I owned a business that needed salesman I would hire Greg in a minute. When I need a new car or someone I know needs one I will recommend Greg in a heartbeat! When I asked him if he would put his wife and kids in the car I bought and he responded absolutely and seemed genuine I felt I made a good choice! Thanks again Greg More

I shopped multiple Toyota dealerships and also Ford dealerships over at least a two-week period after doing extensive research on pricing, rebates, financing and options. The 2013 Tundra CrewMax was m dealerships over at least a two-week period after doing extensive research on pricing, rebates, financing and options. The 2013 Tundra CrewMax was my first choice, but I also considered the Ford F-150. Here's what differentiated Wilsonville from the others: 1. Their internet sales person located the exact truck that I wanted, and gave me a very good price. 2. The internet sales person handed me off to a sales person once I walked into the dealership to complete the transaction. 3. The sales person did what he said he would do-- he didn't miss one commitment or play any games. 4. They offered a fair trade-in value for my truck, and they got me the financing I told them I wanted. You may not find the best price at Wilsonville Toyota-- I sure didn't. And you will not be able to negotiate much, if anything, in the way of value-add for free or reduced cost. What you will find, however, is a breath of fresh air relative to a total avoidance of the shell game that other dealerships will play. In my case, that was worth an extra $800 in dealer profit to Wilsonville Toyota for me to get what I wanted. I will recommend Wilsonville Toyota and Joey Ferranti to anybody that asks me where they should look first to buy their next Toyota. More

The Wilsonville Toyota dealership has the WORST customer service I have ever experienced!!!! While away on business my wife took our car in for a simple recall repair, while on her way to the dealership the service I have ever experienced!!!! While away on business my wife took our car in for a simple recall repair, while on her way to the dealership the tire went flat. After arriving at the dealership it was clear the tire would need to be replaced. Fine and understandable. After receiving the call stating the tire would need to be replaced she asked if she could put her full size spare on. The tech told her that she could not do that?? The headlight also needed to be fixed with a simple wiring harness and the AC relay needed to be replaced. When she arrived at the dealership the bill was shocking! An AC relay can be bought anywhere for less than $10.00, Wilsonville Toyota charged us 74.30!!! Regarding the tire, we had a full size spare that matched. They charged us $125.00 for the tire, didn't call with any options for a less expensive tire and $42.00 dollars to install it! There is no tire shop in the country that charges labor to install a tire! To add on to the madness they installed a new headlight lamp without asking if they should, the bulb was less then two weeks old, I installed it myself. $18.00. But the icing on the cake was being charged $126.00 for a diagnostic to find a bad relay, ridiculous. And finally being charged over two and a half hours labor at $105.00 an hour when the work began at 3:30 and we picked the car up an hour later! I called the service manager twice and this little puke didn't even have the common courtesy to call me back and explain his bill. DO NOT TAKE YOUR CAR HERE! THEY WILL SCREW YOU AND NOT EVEN HAVE THE RESPECT TO CALL YOU BACK TO EXPLAIN THEIR CHARGES. I run a fleet of vehicles that are in need of constant repair. This is by far the absolute work experience that I've ever had with a mechanic. Don't waste your time or money. More

As good an experience as buying a car can be. I always find that the buying process takes far too long. My experience at Wilsonville Toyota Scion was as quick as it could be. There was no haggling, Roch find that the buying process takes far too long. My experience at Wilsonville Toyota Scion was as quick as it could be. There was no haggling, Rochelle was very accommodating; made sure I had the trim level and options I desired. The delivery of the vehicle was very professional, and Rochelle was very helpful setting up blue tooth with my iPhone. My wife and I will definitely consider Wilsonville Toyota-Scion on future purchases. More