
Wilsonville Toyota
Wilsonville, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Best buying experience ever. Started online, Don contacted me quickly. Set up a time to meet and test drive a couple of vehicles the following week. The dealership had a very nice used selection o contacted me quickly. Set up a time to meet and test drive a couple of vehicles the following week. The dealership had a very nice used selection of cars, and had one of every car that I was considering purchasing. So I was able to compare features all in one visit (probably about a 2 hour visit). Test drove 2 vehicles. When I let Don know I would be happy purchasing the same vehicle I had for the past 11 years (231,000 miles later), but really had some different needs now. He introduced me to the Rav4 which I was unfamiliar with. They loaned me one to take home overnight and test out, let other family members evaluate which was great. (my husband won't go near a dealership!) I was not in a great hurry once I made my decision, but Don went out of his way to get the exact model I wanted, drove to another dealership to get it. I arrived at 11am and by 2pm I was out of there, with exactly what I wanted. Don even helped me set up my phone with the blue tooth feature. I like the dealership website, it is full of information, and even has applications for financing. Toyota is a great company to work with, but this dealership is the best I have ever been in. Over the years, I have had some pretty awful experiences in dealerships, some attributed to my gender. Toyota Wilsonville has great employees, sales reps, managers, service and parts department and I highly recommend them! More
Willsonville Toyota and the two #1 guys that worked with us, Shannon & Scott, well how do you Thank a Dealship for doing what they say. NO BULL from the moment we stepped foot in the door. We arrived at 5 us, Shannon & Scott, well how do you Thank a Dealship for doing what they say. NO BULL from the moment we stepped foot in the door. We arrived at 5pm left at 11pm, yes Shannon stayed never once preasured us what so ever. I have been a Cadillac girl for 30 years. Just bought my first 2011 Avalon! Love it!! The Dearlership took my breath away!!!! Car Sales Men sometimes, well mostly always take a bad rap, but this was totally person to person, respect, manners, helping never offering anything you don't want. I want to RATE THEM A 10!!!!!!!!!!!!!but you only go up to 5; Sincerely The Whittons More
I HATE buying a NEW car! Normally I quip about having to take "valium" prior to walking in to a car dealer showroom. I have tried all the alternatives: Brokers, Costco, my Credit Union and even a 6'5" intim take "valium" prior to walking in to a car dealer showroom. I have tried all the alternatives: Brokers, Costco, my Credit Union and even a 6'5" intimidator! About 1 year and a half ago I was with a relative that purchased a new Sienna from Wilsonville Toyota and I marvelled at the ease and stress free experience. It was so contrary to what I had been used to it was truthfully hard to believe. Well after an exhautive search and decision making process I had decided which new car I wanted to purchase I was ready to make the plunge. You did not disappoint! My previous experience was repeated and you truly don't have any "BULLS". Your commercials are RIGHT to bad other Portland Dealers like the "T" brothers don't get a clue but I guess that makes it all the better for you. Dealing with one person is the way to go....no slimmy little closer to beat you up or the trade in "guy" telling you your trade in is...well you know! All in all a very good experience. I love my new RAV4..lots to learn about but I know if I have questions I can call or stop buy. Please keep up the great work and the super Customer Service. We know you have to make money but treating customers with respect and courtesy gets you so much more in the long run.....repeat customers for vehicles and service. Thanks for everything I slept well last night, no buyers remorse and my new baby even fit in the garage. I am a very happy customer! More
I have had an unusual experience in purchasing the used I have had an unusual experience in purchasing the used Jeep from Wilsonville. I bought a vehicle without seeing it in person. I had a sales perso I have had an unusual experience in purchasing the used Jeep from Wilsonville. I bought a vehicle without seeing it in person. I had a sales person (Nick Nystrom) that really showed ethics, effort and concern when it came to making sure that everything was just right. That all emails and questions were answered with accuracy and speed. I never felt that i was on the waiting list but Nick made me feel that I was the only customer that mattered. He was in tune to all the details of the vehicle and was happy to walk out and call me on his own phone to answer any questions that I might have had while he looked at the car in person, since i live over 300 miles away. He described the car without exaggeration or bias and acted as a true representative for the buyer while maintaining a true professional stance as an agent for the dealership. While waiting for a few minutes for Nick to clear another customer I was helped by Derrick who asked me if he could help me, when told that i was waiting for Nick he said that he would notify Nick and grab the keys and let me look over the Jeep while I waited. He said that I could take it for a drive and look it over till Nick could get with me, and offered to answer any questions. After buying cars for 40+ years this was reminisce of the way dealerships used to be before high pressure, handoffs, exaggerations, and outright lies became a way of life for most (not all) dealerships. How happy Wilsonville Toyota should be to have people like Nick and Derrick and the many more sales associates that I witnessed while at the dealership. A MODEL FOR ALL DEALERSHIPS TO FOLLOW CLOSELY is the way i would like to express it, and says volumes as to the managerial staff and owner of this dealership. It’s hard for a manager or owner to shape their people to follow their moral and business ethics, especially in the culture that exists in our world. If that is what has happened here then I would like to thank those that have molded this dealership. I could go on, about teamwork among associates, cleanliness of the jeep that I bought, and warmth and cleanliness of the dealership, user friendliness of the customer waiting room, good coffee, etc. I will be back and recommend all to this dealership. It was worth the 5 hour drive. NO BULL !!! Thank You Nick Nystrom and Wilsonville Toyota David and Alanna Spellman Union, Oregon More
This dealer is great. When they say "No Bull" they mean it. I loved the 1 sales person experience. They did they best to find me the financing I need and offered all the options I didn't even know existed. it. I loved the 1 sales person experience. They did they best to find me the financing I need and offered all the options I didn't even know existed. Very satisfied. I will be back in the future! More
I absolutely loved my experience working with Daniel and Wilsonville Toyota. Daniel was super knowledgeable, easy to work with and friendly. He made everything as smooth and painless as possible, and never Wilsonville Toyota. Daniel was super knowledgeable, easy to work with and friendly. He made everything as smooth and painless as possible, and never got tired of answering my millions of questions! I will definitely go back to Daniel for my next Toyota! More
Very Professional. Excellent product knowledge. Excellent communication skills. Does not rely on cute/folksy/dated language to communicate. Flexible schedule and focused on helping you find the Excellent communication skills. Does not rely on cute/folksy/dated language to communicate. Flexible schedule and focused on helping you find the vehicle you want and facilitates making it happen. Completely customer focused. More
From the minute I started working with Nick on the internet, to second I took delivery of my new (used) car at the dealership I was dealt with professionally and with a great deal of respect. I purcha internet, to second I took delivery of my new (used) car at the dealership I was dealt with professionally and with a great deal of respect. I purchased a used 2001 saturn in great shape that went through a full service inspection and a carfax, and was treated with the same courtesy and respect a customer who was purchasing a 30k Toyota. At no point were any games played, I liked the fact that I started with Nick and ended with Nick no middle man. No negotiations, and he remembered my nephew and my names and treated my nephew very well. I'm deploying to Afghanistan in 10 mo.'s and when I get back I will buy a new Toyota from Nick and Wilsonville Toyota, because I believe that they will not only take care of me now, but in the future as well. -Tony (Beaverton, OR) More
My wife and I visited Wilsonville Toyota because of a used Prius they had in stock. We had been watching the car for over a month; the price started off fairly high (over Kelly Blue Book retail value), used Prius they had in stock. We had been watching the car for over a month; the price started off fairly high (over Kelly Blue Book retail value), but dropped every week or so. Eventually the price fell within our desired range, roughly equal to the KBB private party 'excellent' price. My wife went to look at the vehicle for the first time, alone. Daniel showed her the car and allowed her to not only test drive it, but take it home for the day. Checking a vehicle out for the day is very simple; sign a very short document agreeing to be responsible for damages, provide a copy of your driver's license and insurance, that's it. We weren't able to return the vehicle before the dealership closed, but Daniel didn't mind extending the check out period to the next day. The following day we returned at 8:30am, when the dealership opened. Daniel greeted us upon arrival. This was my first time seeing the dealership and meeting Daniel. I was impressed: they have a huge inventory of new and used vehicles, the facility is well maintained, and the show room/service department are comfortably decorated. We had already decided to purchase the Prius, so he headed directly to a sales desk. The purchasing process went smoothly, but wasn't as streamlined as it should have been. The overall process took about two hours. There were no surprises when it came to a dollar figure; the 'out the door' price was simply the sticker price plus $261 for new license plates, vehicle registration and filing fees. What became very frustrating was the fact that despite paying with cash, we had to fill out a credit application and then sign multiple documents saying that Wilsonville Toyota could give our non-public information to affiliated and non-affiliated companies. Daniel claimed the credit application was so that they could run government-required background checks; I have my doubts. Nonetheless, we were able to get a manager to cross out a few lines on some documents, limiting what information they could share. I required copies of all paperwork we signed in case this becomes an issue in the future. Prior to purchasing the vehicle, the only issue we noted was that the steering wheel was not perfectly centered. Daniel had a free alignment performed while we signed paperwork; sure enough, when we left the lot, the steering wheel was perfectly centered. Thank you, Daniel! Many of you may have heard the Wilsonville Toyota slogan: "No Bull!" This simply means they will not negotiate on price; they claim it's because they have the best prices in the area. As far as I can tell, they truly will not negotiate. I didn't bother trying, as the price was already a great deal. However, if you do see a car you like on their lot and can prove that it is overpriced, by all means bring some proof (other cars currently for sale) and give it a shot! Overall, Wilsonville Toyota has been the most laid back buying experience I've had (this will be car #7 in 10 years). I would suggest visiting them, if nothing else just to compare their sales tactics to other dealerships. More
We made 3 trips to Wilsonville Toyota looking, pricing, and asking questions trying to decide what we wanted. Our salesperson, Ellie Treinen was great, very knowledgeable, patient and helpful. There was and asking questions trying to decide what we wanted. Our salesperson, Ellie Treinen was great, very knowledgeable, patient and helpful. There was no pressure, and we called Ellie when we'd made a decision. We felt we were given a fair price on the 2000 Camry we traded in, and she found us exactly what we wanted, made arrangements to get it from another dealership, and even delivered the car to us. We felt well taken care of and feel she went above and beyond. We really liked dealing with one person through the transaction, and wouldn't hesitate to recommend Ellie and Wilsonville Toyota. We liked having a set price and not having to negotiate or be handed from person to person. This was the best car purchasing experience we've ever had. More