461 Reviews of Wilsonville Toyota - Service Center
Great Service I was very pleased with the service today. I had some concerns that my plugin Prius was not working the way it was supposed to be but the adviser and I was very pleased with the service today. I had some concerns that my plugin Prius was not working the way it was supposed to be but the adviser and the technician took the time to make some extensive checks and then gave me some excellent advice on what needs to be done in the near future. The cost today was minimal although the future costs will be much more. The explanation was very clear and considering that the plugin has gone nearly 100,000 miles while averaging 75 mpg I would have to say that the service is really inexpensive too. More
10000 mile service Great fast service quicker than promised will come back and recommend to everyone and purchase another vehicle from your dealership and keep coming b Great fast service quicker than promised will come back and recommend to everyone and purchase another vehicle from your dealership and keep coming back too More
They do not stand behind their product Bought a new 2015 Tundra that they said would be solid until 200,000 miles. Differential went out within 2.5 years--whaaat? Really? Online says this Bought a new 2015 Tundra that they said would be solid until 200,000 miles. Differential went out within 2.5 years--whaaat? Really? Online says this is a known problem. The car was at 68,000 miles, but warranty was for 60,000 miles or 5 years. We figured they would realize something was clearly wrong and try to work with us, but they slapped us with a $4,100 repair bill and tried to tell us, get this, that we drove the car "in 4WD in conditions it was not made for". What condition would that be? One that Ford, Chevy and Dodge can handle and Toyota cannot? When you make claims like that about a 54 year old contractor not knowing how to handle 4WD .. Spend less on you false advertising of No Bull and focus on Customer Satisfaction!! More
Outstanding service Took my Siena in for an issue with the audio/navigation deck. While I was there I got the oil changed and tires rotated. Chuck was attentive to the is Took my Siena in for an issue with the audio/navigation deck. While I was there I got the oil changed and tires rotated. Chuck was attentive to the issue and his service was outstanding! I wouldn’t consider taking the van to the dealer 45min away for an oil change, but after today I won’t take it anywhere else. More
Our Car Leasing Experience A very enjoyable experience leasing a car. Enjoyed talking with Colin. Colin seemed knowledgable. Things were done efficiently. It was a pleasant expe A very enjoyable experience leasing a car. Enjoyed talking with Colin. Colin seemed knowledgable. Things were done efficiently. It was a pleasant experience. Colin politely listened to all of our stories. More
Routine maintenance Great service today. Costumer service was friendly and fun. The coffee bar and waiting area comfortable and clean. With the wi-fi I was able to get Great service today. Costumer service was friendly and fun. The coffee bar and waiting area comfortable and clean. With the wi-fi I was able to get some work done. More
Great service experience. Would recommend Wilsonville Toyota to anyone looking for a new car and great service department. Were extremely helpful and did not pressure me to Would recommend Wilsonville Toyota to anyone looking for a new car and great service department. Were extremely helpful and did not pressure me to make a decision there on the spot. More
A Rocky start. Went here with a friend to service their preowned vehicle, after a bit of confusion and a rocky start, we were helped by ellie who ensured our needs w Went here with a friend to service their preowned vehicle, after a bit of confusion and a rocky start, we were helped by ellie who ensured our needs where met. More
Inflated oil change prices in new year Greatly disappointed Today I brought my Lexus 2015 IS 350 in for an oil change. For the last year I have enjoyed bringing my vehicle in for this s Greatly disappointed Today I brought my Lexus 2015 IS 350 in for an oil change. For the last year I have enjoyed bringing my vehicle in for this service because of the convince to my home and great prices, which would run about $69. When dropping of my vehicle today they quoted me a price of $129, a jacked-up price because my vehicle was a Lexus apparently. Same oil, same filter, but now the price was doubled. They simple said this a “management decision”. I am greatly disappointed, and as I called other Toyota dealerships the the price was still the same as I would have expected, not $129. Sadly, you have lost my business moving forward as a cost of $129 for an oil change (even synthetic) is absolutely robbery. Sincerely, from a lost customer More
Car service Very easy when it comes to checking in and getting your car service. Love Toyota care and hope this type of car service continues once Toyota care is Very easy when it comes to checking in and getting your car service. Love Toyota care and hope this type of car service continues once Toyota care is up. More