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Wilsonville Toyota - Service Center

Wilsonville, OR

4.0
461 Reviews

461 Reviews of Wilsonville Toyota - Service Center

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April 11, 2018

Great Service I was very pleased with the service today. I had some concerns that my plugin Prius was not working the way it was supposed to be but the adviser and More

by Bob Vanhalder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Hunt
Apr 11, 2018 -

Wilsonville Toyota responded

Thank you for your kind words, Bob! Glad our service department was able to find a solution. We hope to see you again!

April 09, 2018

10000 mile service Great fast service quicker than promised will come back and recommend to everyone and purchase another vehicle from your dealership and keep coming b More

by Starnold12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erubey and Kean
Apr 09, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! We hope to see you again when its time for your next service.

April 06, 2018

They do not stand behind their product Bought a new 2015 Tundra that they said would be solid until 200,000 miles. Differential went out within 2.5 years--whaaat? Really? Online says this More

by Janet Carol Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellie Maclaurie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Von Ruden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyce Maclaurie, Scott McKowen, Michael Lissman, Jake Hachmeister
April 06, 2018

Outstanding service Took my Siena in for an issue with the audio/navigation deck. While I was there I got the oil changed and tires rotated. Chuck was attentive to the is More

by Cabron78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Boyer
Apr 06, 2018 -

Wilsonville Toyota responded

Thank you for your feedback! We appreciate you working with us, and we look forward to seeing you again. Happy driving!

March 29, 2018

Our Car Leasing Experience A very enjoyable experience leasing a car. Enjoyed talking with Colin. Colin seemed knowledgable. Things were done efficiently. It was a pleasant expe More

by MrandMrsS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck in the service department, Colin Thompson
Mar 29, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! Happy to hear Colin was able to help you find the perfect car for you. Happy driving!

February 08, 2018

Routine maintenance Great service today. Costumer service was friendly and fun. The coffee bar and waiting area comfortable and clean. With the wi-fi I was able to get More

by Cosabol
Recommend Dealer
Yes
Employees Worked With
Tavish winscott
Feb 12, 2018 -

Wilsonville Toyota responded

Thank you very much! We appreciate your feedback and hope to see you again.

January 21, 2018

Great service experience. Would recommend Wilsonville Toyota to anyone looking for a new car and great service department. Were extremely helpful and did not pressure me to More

by VenzaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in service department. Newer employee., Eddie Fennimore
Jan 22, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! We appreciate your feedback. Hope to see you again!

January 20, 2018

A Rocky start. Went here with a friend to service their preowned vehicle, after a bit of confusion and a rocky start, we were helped by ellie who ensured our needs w More

by Alastair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Maclaurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Wilsonville Toyota responded

We're happy that we could work things out after our rocky start with your friend.

January 12, 2018

Inflated oil change prices in new year Greatly disappointed Today I brought my Lexus 2015 IS 350 in for an oil change. For the last year I have enjoyed bringing my vehicle in for this s More

by LexusOwner
Customer Service
Price
Recommend Dealer
No
Employees Worked With
I do not recall his name.
Jan 12, 2018 -

Wilsonville Toyota responded

As we mentioned in response to your original review on Google, we do thank you for providing this valuable feedback and helping us improve our business. We apologize for not providing advance notice of the price increase for Lexus service. Yes, it is a convenience vs. price decision when choosing to do your Lexus service at a non-Lexus facility. While we can often get your service done quicker, it will cost more regardless of the Toyota dealer you choose, due to Lexus's parts pricing policies.

January 07, 2018

Car service Very easy when it comes to checking in and getting your car service. Love Toyota care and hope this type of car service continues once Toyota care is More

by G-Money122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavish
Jan 08, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! We really appreciate you taking the time to leave a review. Thanks for being a loyal customer!

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