Wilsonville Toyota - Service Center

They know why we are disappointed; so very disappointed. A basic, small, thing that took two weeks to potentially get done and had to then do the leg work ourselves between their parts and service departmen A basic, small, thing that took two weeks to potentially get done and had to then do the leg work ourselves between their parts and service department; even though our sales guy said they would call us to schedule an appoint once the part (key) came in. Now, off of principle, we decided to pay a different dealership to complete what was supposed to be free with the truck we purchased from Wilsonville. We had such high hopes and expectations for this place. More

I bought my car at Wilsonville Toyota and have had it serviced regularly for six years. After recently taking it in for a slow leak in a tire and learning that I would need to take it else where for a r serviced regularly for six years. After recently taking it in for a slow leak in a tire and learning that I would need to take it else where for a repair or get new tires (all reasonable conclusions), the service department returned it without pumping up the tire! Now that's bull. Also, in the many months of the pandemic, the service bay still isn't set up procedurally or physically to keep customers and staff safe. I would suggest going elsewhere until the management team makes some changes. I reached out to the general manager twice with no response. More

Work done in a timely fashion. Always friendly and courteous staff. Have always recommended the Wilsonville Toyota service Dept. as they have serviced both my Toyota’s. courteous staff. Have always recommended the Wilsonville Toyota service Dept. as they have serviced both my Toyota’s. More

Easy in and out with no real appointment. Had transmission service done, my advisor doubled checked to make sure it wasn't done previously which I appreciated. Only concern was dribbles of transm transmission service done, my advisor doubled checked to make sure it wasn't done previously which I appreciated. Only concern was dribbles of transmission fluid on the bumper when it was returned to me. Better clean up of the mess would have been nice for my new-to-me vehicle. Otherwise a good experience. More

I was scheduled for a 7:15 service. I got there at 7:05 and was met immediately. They checked me in and by the time I got to the waiting room my truck was in the shop bay. I asked for an figure on how long and was met immediately. They checked me in and by the time I got to the waiting room my truck was in the shop bay. I asked for an figure on how long and was told 1 hour. Within 35 minutes I had my truck back. Excellent service department More

Taylor was one of the best sales people I have ever had, very personable, informative and did a great job in completing my purchase in a timely manner - I was on lunch break & didn't have much time. Very p very personable, informative and did a great job in completing my purchase in a timely manner - I was on lunch break & didn't have much time. Very pleased that Toyota Wilsonville hired him! Please use him, you'll see! Very happy customer! More

Been a while since I trusted a dealership for service maintenance. They were very honest and open about what I needed done and what I didn’t. Quoted me the price of the service over the phone and didn’t maintenance. They were very honest and open about what I needed done and what I didn’t. Quoted me the price of the service over the phone and didn’t try to change that when I came in. Very refreshing, worth the extra drive from my local dealership. More