"will not honor "
deceitfulness. I dealt with john for over the time span of 2 months looking at a camaro (originally black) but we will get into that soon. Its a v6 camaro with the RS package and exhaust, they advertise their cars at an unbelievable price but thats because they apply every discount that you'll never be qualified for... because wildfire victims are sure running off to get a new car from chevy. i didn't take the car in the first time due to my lemon not being bought back at the time, fast foward a month. I am now ready to sign my life away for 72 months, i text john ask him if the car is still there and lies to me says "yeah im looking at the silver one and the black one right now" so i make it to the dealership just to find out it was already sold... no problem we can just get a silver one with the same packages and its alot cheaper... nope. they wanted me to pay more for it. after hours of negotiating and having them finally match a price that wasnt even a close match and them lowering my credit score after running it 10 times i xxxx you not.. wasted 4 hours they agreed to a deal ONLY to have john walk up to us and tell us to leave that someone else wants to look at the car not buy it but to LOOK at the car. this is AFTER we agreed on a deal. these people are liars theyll make you feel like their genuine but they arent.
TLDR: after hours of negotiating and agreeing at a price lowering my credit score and wasting my time, they decide to let me go because someone else was going to look at the car i had already agreed to buy, this is after they sold a black one that was "set aside" for me.
beware look into other dealerships (el camino real) that'll take care of you
and bother you letting you know that the car you dream of is still there waiting for a deal to be struck
"The worst dinner ever"
I never has experience like this before sell person say something and put some number and after is completely different I’m not recommend this dealership 100% bad sorry but that’s exactly the tru
But first everything is good with Dany because he’s very good person but the sell manager uff so bad
Employees Worked With
I’m not remember the name of the guy
"BUYERS BEWARE! Don’t Trust or Buy from WIN!"
BUYERS BEWARE! DON'T BUY FROM WIN!
SLEEZY Salesmen and Sales Managers! After numerous negotiations over the phone and via email we made the trip from San Diego to Long Beach to purchase the new truck on the agreed price, with rebates/discounts, and the trade in value of the vehicle we were trading in. We already had financing and a check in hand to make the deal we agreed upon. After the 2+ hour drive in rain and traffic, we arrive to be put through 4 hours of more back and forth negotiations. Only for them to tell us that the price we were given was wrong (they're sorry) and the truck is now $5,000 MORE! An entire day off from work wasted, a 5 hour drive, and $50 in gas. We get a text message this morning that they can work out the deal today. It's December 1st and GM released new incentives. Remember, we received this in writing via a text message from the dealership (we saved them all). We go back and forth and we are assured that the deal will work, they are holding the truck for us. Mind you, it's the original deal that was guaranteed to work out yesterday when we made the trip. So we drive back up to Long Beach. They do it AGAIN! More back and forth negotiations! The price is NOT what they quoted us in WRITING via text! THEY ASKED US TO DRIVE BACK UP TO LONG BEACH FOR AN AGREED DEAL ONLY TO TELL US AGAIN THAT THEY CANNOT DO THE DEAL! Another wasted 5 hour drive, 7 hours of time, $50 in gas. When I called to get the General Managers name they told me they don't have one. I asked for the owners name and email address and they refused to give it to me! General Motors will be hearing from us.
Employees Worked With
Other Employees :
Anthony, Juan, Yulenia