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Winchester Mitsubishi

Winchester, VA

4.4
900 Reviews
Welcome to WINCHESTER MITSUBISHI! Make your dreams become reality here at WINCHESTER MITSUBISHI where YOU CAN DRIVE YOUR AMBITION. At WINCHESTER MITSUBISHI We are dedicated to assisting you in finding exactly what you’re looking for at a price affordable to your budget. Visit us today, we are the largest MITSUBISHI dealership in the Shenandoah Valley. Our inventory of over two-hundred ...
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3880 Valley Pike

Winchester, VA

22602

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Showing 900 reviews

September 09, 2021

Great Service amazing staff. Thank you very much guys. Service was awesome as well I had to come back for an oil change. Lauren was the best! More

by service88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Johnson, Rafel Jabour, Ben Shabib
Sep 20, 2022 -

Winchester Mitsubishi responded

Service88, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

August 30, 2021

I only gave one star because I had to. Wouldn't I only gave one star because I had to. Wouldn't recommend this lying dealership to anyone! Screwed me on my truck & refused to fix it More

by BOBKIMBLE3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafel Jabour, sammer namman
Sep 08, 2021 -

Winchester Mitsubishi responded

Hello Mr.Kimble, We are sorry you feel that way. Knowing you had purchased a pre-owned truck, and when you encountered an issue, we fixed it at no charge to you. And we provided you with a loaner vehicle. On top of that, we also provided you with life time unlimited mileage powertrain warranty at no cost to you. We would love to continue our business relationship, We stand behind what we sell. Please don't hesitate to contact us if you need anything.

More
August 30, 2021

Did a great job at making me think I paid one price while they added almost 10k to it in the end before taxes tags and fees!! I have proof and I will be making sure everyone around knows exactly what’s going More

by Larry Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Whittington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Madi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany that give me my first quote on the truck!! , Rafel Jabour
Sep 08, 2021 -

Larry Smith responded

Not only did they add $8707.50 to my sale price agreed to but also messed all of my financing up for the loan. It’s not in my name as it was supposed to be and the loan company says there is something fishy going on with the dealer and it’s part of the paperwork and it’s under review as well

August 28, 2021

Sam the service manager went above and beyond to assist me with my tire. He was patient and provided a loaner car until my tire came in. Jason was very informative and understanding. More

by MYCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason P. And Mike the technician , Katie Johnson, sammer namman
Sep 20, 2022 -

Winchester Mitsubishi responded

Myca, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2021

The service was fast, the staff was helpful and courteous. I will definitely be back for service. Stewart Cooper is the absolute best when it comes to state inspections. Stewart is kind and honest. More

by ltlfink
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stewart Cooper
Sep 20, 2022 -

Winchester Mitsubishi responded

Ltlfink, we are so happy to read such a great review about Winchester Mitsubishi! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 25, 2021

I had amazing service here other then not getting my second key. It was suppose to come with the hard tags never got it. I have been calling everyday to get my second key as my car was in a accident and More

by abbinik
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Brinkmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Winchester Mitsubishi responded

Abbinik, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (540) 686-7845 at your earliest convenience to discuss how we can turn this experience into a positive one.

More
August 25, 2021

Winchester Mitsubishi is the bee’s knees I absolutely love going here for service. In by 11 out by 11:30 ! Service is fast and accurate. More

by Leo’s Rule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Whittington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Johnson, Ethan Vogler
Sep 20, 2022 -

Winchester Mitsubishi responded

Leo’s Rule, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 19, 2021

The service dept are very pleasant but we waited over an hour and a half after our scheduled time. Once they started things went well, More

by patcor1954@ Gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Johnson, Rafel Jabour, Matthew Thomas, sammer namman
Sep 20, 2022 -

Winchester Mitsubishi responded

Patcor1954@ Gmail.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Thank you again for the great review!

August 18, 2021

Great service, great feed back, quick response and friendly It’s a team you can trust they will do what’s best for you Thanks More

by rickhindi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafel Jabour, sammer namman
Aug 18, 2021 -

Winchester Mitsubishi responded

Hello Rick, Thank you for sharing these kind words about our team. We are glad to know you had a pleasant experience here at Winchester Mitsubishi.

August 16, 2021

this dealership made my life easier when mg car broke down they got me in a car fast & a simple process! Thank you for everything! More

by ggespinosa0906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Thomas
Sep 20, 2022 -

Winchester Mitsubishi responded

Ggespinosa0906, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. We're looking forward to your next visit with us!

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