Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Beware of this dealership! They will sign a contract with you for your trade-in, tell you they will transfer your tags etc.-and charge you for it like any other dealership does They will sign a contract with you for your trade-in, tell you they will transfer your tags etc.-and charge you for it like any other dealership does, except a month later when you call to ask why you haven’t received your transferred registration because your temporary tags have expired, they will demand you pay over $1,600 for “your taxes” before they will transfer your tags because of a “mixup in the paperwork”. (really meaning someone forgot to put in the correct transfer tax or fees according to your State) When you call to speak with the “sales manager” Katie Johnson, about how they can make it right, she will refuse to admit fault and become extremely rude, condescending, and unprofessional before hanging up on you. A very bad way to do business. And a very bad look for someone who is supposed to be in a position of leadership. Quality leadership requires integrity and accountability, not deflection and an overinflated ego. We won’t be doing business with them moving forward and have warned family and friends from doing so as well. I do believe this to be a violation of Virginia Code § 46.2-1530, ‘the signed Buyer's Order must specifically itemize every single tax and fee you are being charged. Once both parties sign that contract and the financing goes through, the price is legally locked. The dealership cannot unilaterally demand more money after the fact just because they forgot a line item.’ More
Dealership was very clean and people were very nice and respectful. Would definitely buy again. respectful. Would definitely buy again. More
Great experience overall. Love my new vehicle. Excellent service, quick process. Large inventory with great options to consider. Love my new vehicle. Excellent service, quick process. Large inventory with great options to consider. More
The service was good and the staff was polite ,pleasant, knowledgeable and helpful! Pleasure doing business with them! knowledgeable and helpful! Pleasure doing business with them! More
I purchased my beautiful 2021 Lexus NX 300 from here. The entire team was awesome. I received a text message and an email stating my car needed service. I brought my vehicle in for oil change tire rotati The entire team was awesome. I received a text message and an email stating my car needed service. I brought my vehicle in for oil change tire rotation received a call when it was time to pick it up. I’m very satisfied with the service I received thank you. More
Was an awesome experience, my credit needs some help and they pulled through for me, everyone was amazing and Matt went above and beyond, would recommend highly to anyone they pulled through for me, everyone was amazing and Matt went above and beyond, would recommend highly to anyone More
Great personalities, awesome Service! ! Comfortable waiting area, quick and timely service. Clean bathrooms , Coffee and. Water available, while you wait. ! Comfortable waiting area, quick and timely service. Clean bathrooms , Coffee and. Water available, while you wait. More
BEWARE! Easy to purchase vehicle but then when service came due it was a different story. For 1 after about 2years of lifelong oil changes I was told they wo Easy to purchase vehicle but then when service came due it was a different story. For 1 after about 2years of lifelong oil changes I was told they would not be honoring it anymore. Not sure how they can just cancel but I don’t trust them anyway which leads to my next issue. Took in for my last oil change and tire rotation and then picked up. Once home I started looking and they never rotated my tires. I plugged one a few months before so I knew where that tire was. Not to mention it was pretty obvious by the dirt on the rims being the fronts were so much dirtier. They did finally do it but did they even do the oil change? I was offered no explanation but the tech had to check off he had done it when in fact he hadn’t. If you go for service you better pay attention. I now go to Hagerstown who seem to be so much more trustworthy. More
They list a vehicle on the internet at a price then when you get done singing the paper work the price is 7000.00 more I will never buy from them again you get done singing the paper work the price is 7000.00 more I will never buy from them again More
Patrick was extremely helpful during a stressful time. He got us in and on our way , first thing on Monday morning. He even brought us to the dealership, from our hotel. Exemplary service!!! He got us in and on our way , first thing on Monday morning. He even brought us to the dealership, from our hotel. Exemplary service!!! More



