Winchester Mitsubishi

don't go to Winchester Mitsubishi , they say they got you covered and know what their doing yet they gave me a car that a loan didn't go thru on but i was under the impression that it was mine to use especia covered and know what their doing yet they gave me a car that a loan didn't go thru on but i was under the impression that it was mine to use especially given the key and stuff to drive it off the lot . wel 2 weeks go by of me enjoying my new car & i get a call that the loan didn't go thru to return their property. i went down there and turned over the keys being under the impression i was getting a FULL REFUND of my 2,500 down payment or that they would find another bank to do the loan. that was Friday , now it's Tuesday and i still have no refund of my money & their now telling me that i'm not even getting the full amount due to the miles put on it because i thought it was mine to put miles on !!! & after them switching up multiple times of saying this or that once i got fed up and demanded my down payment they told me to have my attorney contact theirs and they wouldn't be giving me anything . way to scam a person who had no idea what the xxxx she was doing , may be my fault since i trusted them but i didn't think they'd pull some corrupt xxxx like this . More

best Customer servicei in Winchester it was Friendly and good price good price More

I had been without a vehicle for five months when I went to Winchester Mitsubishi. I have been working on my credit for some time and I was honestly kind of leery of getting vested in another finance contra to Winchester Mitsubishi. I have been working on my credit for some time and I was honestly kind of leery of getting vested in another finance contract on a vehicle with the recent experience I had had in dealing with these things. But Patrick Brinkmeier put me at ease. He took the time to make sure, he not only got the best deal available to me, but took the time to listen to my concerns and situation. I've never had such amazing one on one customer service. This process took quite a while on Saturday but he kept me informed of each step of the process and made me comfortable. I really felt taken care of. Then when it came time to sign on the bottom line, all my questions were answered and explained to where I could understand. Patrick really went above and beyond. Along with the financial staff, you could see the collaborative team effort in ensuring you, the customer, are getting your best deal. And today I know have a dependable vehicle, with a warranty, that is building my credit even more. Patrick really understood what was important to me and the vehicle I have now meets all my needs and wants. Thank you Patrick! You acted as my best advocate and went above and beyond. I feel blessed today! More

They didn't fix my car and make me spent over $500 so is the worst dealership ever the diagostic cost 80 and the diagostic was wrong the worst dealership ever the diagostic cost 80 and the diagostic was wrong More

I’ve been using this dealership for quite a few years now and I find it it will be very helpful for all questions that I have they have answers the people that deal with are always polite and courteousEven i and I find it it will be very helpful for all questions that I have they have answers the people that deal with are always polite and courteousEven in the waiting room there’s always coffee and books to keep us occupied while being served I think your quality here at Mitsubishi is outstanding More

Very friendly, helpful without pushiness. Comfortable atmosphere with down to earth employees. Made the process flow with ease during a very busy time. Overall great experience. atmosphere with down to earth employees. Made the process flow with ease during a very busy time. Overall great experience. More

Loved this place, didn't feel pushed or hassled to buy. Was given options based on my credit what i could afford and the sales rep was very nice and patient the whole time. Was given options based on my credit what i could afford and the sales rep was very nice and patient the whole time. More

This was an awesome place to buy a vehicle! They tried to make every effort to ensure our satisfaction and we would definitely come back for future purchases! make every effort to ensure our satisfaction and we would definitely come back for future purchases! More

I highly recommend this place! Friendly staff and very communicative! Ramona will do anything she can to help out a customer anything you need she will do her best to accomplish it. communicative! Ramona will do anything she can to help out a customer anything you need she will do her best to accomplish it. More