Windward Ford of Hawaii
Kailua, HI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I took my car into Windward Ford for an electrical problem. I live in Kailua and didn't want to hassle with a rental car, so I kept going back (big mistake!). Over a period of 5 months they had my car problem. I live in Kailua and didn't want to hassle with a rental car, so I kept going back (big mistake!). Over a period of 5 months they had my car for 35 days total, never resolved the issue, and it ended up costing me $900. I took the car to Honolulu Ford and they fixed it (and a fuel pump issue that Windward told me was irrelevant to my problem) in under a week. Honolulu Ford told me that they get a lot of customers from Windward Ford. More
The only thing that I was disatisfied with was receiving my registration for the car that I purchased . It took 2 months before I received it . I had to call twice . The first time I called , she said it wa my registration for the car that I purchased . It took 2 months before I received it . I had to call twice . The first time I called , she said it was an electronic registration and it was being processed . She also made a comment to me which I felt was was inapproriate . She said " well , its not like its sitting here on my desk " I waited a few more weeks and still no registration ,so I called back again . Apparently , the registration wasn't even being processed , and she had no idea what I was talking about . She said she would have to call me back when she found out more information. When she called back she said "I found it and I will put a rush on it and send it out on monday so it will take another week ." So , I guess it was in fact "SITTING ON HER DESK "<br>all this time ! More











