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Windward Ford of Hawaii
Kailua, HI
1,039 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,039 reviews
June 30, 2023
Easy to schedule for service on Ford app. Quick professional service. Great customer service that keeps you updated on progress. I love my F150 and wouldn’t trust anyone else to work on my F1 Quick professional service. Great customer service that keeps you updated on progress. I love my F150 and wouldn’t trust anyone else to work on my F150. Highly recommend you bring your truck or car to service here. More
by Alan I
Verified CustomerEmployees Worked With
Service desk
June 24, 2023
Terrible customer service, no communication from service staff, dropped off my truck for repair, was given price to do work and time to complete work ( 4hrs ), took them 3 days to complete work, called to f staff, dropped off my truck for repair, was given price to do work and time to complete work ( 4hrs ), took them 3 days to complete work, called to find out what was going on with my truck, no call back, kept calling the next day, finally got a call back, said it would take longer because it was a big job, picked up truck on third day, paid bill, three weeks later I get a call from service dept that I owe more money for parts and that made a mistake ( $1,200.00 ) more on top of what I already paid, talked to service manager and he did was laugh and said they cannot eat the cost, which I never asked them to, I just wanted to know what happened, I am Done with Windward Ford, The suck part is I have a new truck that I bought from before this happened....Now I have to go to own or pearl city to service my truck. More
by jgconstructionhi
Employees Worked With
June 18, 2023
They were all very Helpful, friendly and effective. I would definitely recommend them to anyone I would definitely recommend them to anyone More
by breezeoceanside
June 17, 2023
The difference between the current management and the old is unbelievable. To be greeted at the service department by name and have all the paperwork ready on arrival is above the call. Everyone was very p is unbelievable. To be greeted at the service department by name and have all the paperwork ready on arrival is above the call. Everyone was very professional and the visit went without a hitch. Congratulations on the new management team. More
by kupuna2
Employees Worked With
Service Dept. Manager
June 17, 2023
Excellent customer service! The service staff were very friendly and helpful! The service was excellent and speedy. A great experience from start to finish! I highly recommend w The service staff were very friendly and helpful! The service was excellent and speedy. A great experience from start to finish! I highly recommend windward ford! More
by kimmy
Employees Worked With
Service
