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Windward Ford of Hawaii

Kailua, HI

4.4
1,021 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,021 Reviews of Windward Ford of Hawaii

March 12, 2024

The customer service was outstanding. Will was super friendly and helpful, he explained things very well. More

by MANTHATFISHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Jose Henriquez
March 12, 2024

We have purchased our second car from Windward Ford and both times have received outstanding customer service from Guy Mello and the entire sales team. They are super friendly and attentive. Their responsi More

by brandi.parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
March 12, 2024

Great potential to becoming an outstanding dealership and service center, just by thinking outside of the box. Be direct, be different. Giving more , brings more. More

by gdelaura911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marian ( in service )), Guy Mello
March 09, 2024

Mrs. Aloha was smart, attentive, and helpful in getting my truck serviced. She was knowledgeable about services and keen on getting my oil change done quickly. More

by Ron Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Aloha , Devin Caringer
March 09, 2024

Car was only supposed to be there 1 day. They never called to give me a status so I called at 3:30 and was told someone would call back. They did... the next day. More

by bigsab27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
March 08, 2024

The service reps at positive and responsive, they bring a smile to my face and you can tell care about their customers. More

by alexadeucher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denisha?, Devin Caringer
March 08, 2024

Top notch! !! Service Representative Marina Reyes was a joy to work with. Knowledgable and friendly! Highly recommended!! More

by BRYAN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes
March 08, 2024

They overbooked us and were understaffed. Their service representative was kind but I wasn’t able to get my complete service because of time. More

by K
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Marina
March 08, 2024

It was a great experience… Austin the sales person was fantastic to answer all the questions and get the deal done There was some time loss in a computer glitch but everyone was great! Got the truck of More

by jdadamshawaii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello, Jose Henriquez
March 07, 2024

Marina was thorough and on point with everything she promised. Called to update as well as notified me as soon as truck was ready. More

by COW MOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes
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