Windward Ford of Hawaii

Simple oil change. Great, got more than I expected. Went in for a simple oil change and they went over my car and let me know what I needed. Better and cheaper than Jiff Great, got more than I expected. Went in for a simple oil change and they went over my car and let me know what I needed. Better and cheaper than Jiffy Lube. More

New Ranger Friendly, professional, and knowledgable sales staff. We got the exact truck we wanted and the staff helped us get the payment within a workable range Friendly, professional, and knowledgable sales staff. We got the exact truck we wanted and the staff helped us get the payment within a workable range. Everyone was in a good mood and seriously cared that we left satisfied. Will definitely recommend to our Ohana and friends. More

Job well done In April I bought a new and a used car here. I picked up the permanent registration and license plates a couple of days ago. Customer service was exce In April I bought a new and a used car here. I picked up the permanent registration and license plates a couple of days ago. Customer service was exceptional as usual! I needed to obtain the keyless entry code for my used vehicle and the service department squeezed me in without an appointment. I was able to get that AND I referred a friend the night before who went that day and bought a brand new F-150. I'll always refer family and friends because the workers here are completely honest!!! More

Quick. Efficient. Helpful. We came looking for a nice vehicle to lease. We were met with exceptional service, treated professionally, and were able to lease a vehile we both enj We came looking for a nice vehicle to lease. We were met with exceptional service, treated professionally, and were able to lease a vehile we both enjoy. More

Fast, efficient and friendly staff For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very compe For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very competitive with no haggling involved. I will recommend Cutter to anyone looking for a Ford product. More

Successful Repair of Manufacturer Defect Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired to my satisfaction. The first time the car was repaired according to Ford's instructions, the problem was not fixed, so John once again contacted Ford for further instructions. He continually followed up with me during the entire process and made sure that I had a free rental car both times while my car was being repaired. It appears that the defect has been corrected...I hope. Many thanks to John for his assistance. More

New lease Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. More

Found the Problem I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was noti I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was notified as to why the passenger side door wouldn't open. More

Great welcome Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and friendly manner. Quickly processed the car into the system. Work was done on time and no surprise charges. I will be back. More

Best car buying experience I went to buy a truck with very specific requirements and Ken was super knowledgeable and straight forward with the inventory on the lot and never tri I went to buy a truck with very specific requirements and Ken was super knowledgeable and straight forward with the inventory on the lot and never tried to get me to "settle" for something close to what I wanted. I felt absolutely no pressure from their team to buy anything and they were more than acomodating for scheduling a test drive and answered all questions I possibly had. More