
Windward Ford of Hawaii
Kailua, HI
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1,016 Reviews of Windward Ford of Hawaii
It’s like a family I can’t say enough about windward ford the people there are so welcoming and great it’s like dealing with a great family the sales team isn’t pushy an I can’t say enough about windward ford the people there are so welcoming and great it’s like dealing with a great family the sales team isn’t pushy and upfront about everything the atmosphere here is awesome almost like going to an uncles house for hang out and the finance department went above and beyond to get me a great rate and financing options they even called me back to resign because they found another option for me that was much better and the prices are very reasonable considering the prices at other dealerships on island i truly feel this is the best ford dealership on the island and definitely will be buying my next truck there More
Shifter Cable Bushing Recall John was cordial, prompt, and efficient when I approached him for the servicing of my car regarding the recall issue of the shifter cable bushing. Sai John was cordial, prompt, and efficient when I approached him for the servicing of my car regarding the recall issue of the shifter cable bushing. Said he would phone me when the car was ready for pick up and even recommended an excellent eatery for breakfast nearby. The car was washed before I picked it up which made me very happy. Very pleased, mahalo! Carole Keala Moon More
Excellent service Staff are courteous and explained service options. John in the service dept has always been courteous throughout the years. The only disappointment w Staff are courteous and explained service options. John in the service dept has always been courteous throughout the years. The only disappointment was there was no certified technician to do safety checks. More
Happy with Result Happy to pickup truck next day mid-day vs waiting longer. Happy John was thorough in explaining hat had been done repair wise etc when I picked it up. Happy to pickup truck next day mid-day vs waiting longer. Happy John was thorough in explaining hat had been done repair wise etc when I picked it up. Happy that I was given a decent loaner. Happy that retrieving my Truck was efficient. More
Oil change and check up I got a 50000 mile check up and oil change on my truck! The employees were professional and nice. I was even given a complimentary car wash which was I got a 50000 mile check up and oil change on my truck! The employees were professional and nice. I was even given a complimentary car wash which was a pleasant surprise. I will be going back for all my truck’s service needs. More
Only place I will have service done Always pleasant, up front on any issues and allow you to make the decision that fits your needs without a lot of pressure, just facts. You don't find Always pleasant, up front on any issues and allow you to make the decision that fits your needs without a lot of pressure, just facts. You don't find this type of communication in most dealerships today it's all about the sales or add on's. At Windward Ford you feel it's all about you the customer, I will be back for all my vehicle needs. More
Recall Fast and competent, took his time to explain everything that was done to the truck for the recall. I wish all customer services were this good! Fast and competent, took his time to explain everything that was done to the truck for the recall. I wish all customer services were this good! More
Ordered a car I ordered a car and was kept up to date on progress of bill and car was delivered when expected. Nick Enriquez was great throughout the process. I ordered a car and was kept up to date on progress of bill and car was delivered when expected. Nick Enriquez was great throughout the process. More
Cut to chase and right to the point! I went and told them what I wanted and if they can make it happen, give me a call. They called me within the hour. I went and told them what I wanted and if they can make it happen, give me a call. They called me within the hour. More
Timely Service They made me 2 extra keys and re-programmed my computer. I was done at the estimated time and for the price they quoted me. They made me 2 extra keys and re-programmed my computer. I was done at the estimated time and for the price they quoted me. More