Windward Ford of Hawaii

drop off instructions Please provide drop of instructions...I encounter it very challenging to find an area to pack my vehicle during dealership closed hours. Every entry Please provide drop of instructions...I encounter it very challenging to find an area to pack my vehicle during dealership closed hours. Every entry was blocked by a ford vehicle. Thank you...Ray Santiago More

Even though I was delayed by not knowing the route Lililike highway, they were kind enough to help me get to the shop and they took me to my doctor;s appointment, My car was taken care of and cleane Lililike highway, they were kind enough to help me get to the shop and they took me to my doctor;s appointment, My car was taken care of and cleaned and I was able to drive home before the afternoon rush of cars going home. Thanks to the service and also the young lady at the counter. God bless you all. More

Awesome! When my husband took our Ranger in for service, he was more than pleased. He told John, "I don't have a phone. So I'll be walking around the neighborh When my husband took our Ranger in for service, he was more than pleased. He told John, "I don't have a phone. So I'll be walking around the neighborhood and I'll be back." He told me, "It was so Awesome I went to Mcdonalds had a nice breakfast bonded with a Vietnam War Veteran and his wife. Only an hour, came back thinking maybe another hour or more. John comes in and says your truck is ready. Carwash and everything! Make sure you give him an Excellent review! Go check 'em! Go check 'em!" John Kurtelawicz you Rock!! Mahalo Nu Nui!!! More

Great Service Great service. Friendly. John did a really good job. Finished work ahead of schedule. Only complaint is that the interior of the car was not cleaned. Great service. Friendly. John did a really good job. Finished work ahead of schedule. Only complaint is that the interior of the car was not cleaned. More

Hassle free experience . Went in to very friendly and helpful staff willing to get you the vehicle that want with a "HASSLE FREE EXPERIENCE!!!" Awesome. . Went in to very friendly and helpful staff willing to get you the vehicle that want with a "HASSLE FREE EXPERIENCE!!!" Awesome. More

Top tier service This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just want This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent. More

Mahalo Nu Nui John Kurtelawicz Thoughtful, and considerate. John took the time to explain things to us. He was thorough and helped to set up our follow up appointments. He was quick Thoughtful, and considerate. John took the time to explain things to us. He was thorough and helped to set up our follow up appointments. He was quick to get our work done. The time quoted earlier was 2 1/2 hours and it was done in 1 hour. Mahalo Nu Nui John Kurtelawicz. More

Easy-peezy Made my appointment over the phone with no problem. Arrived on time, paperwork was quick and I got a ride home. Got one call to get my permission to r Made my appointment over the phone with no problem. Arrived on time, paperwork was quick and I got a ride home. Got one call to get my permission to replace a small part and a short while after my car was ready and my ride arrived and took me back to WW where I paid my bill and drove off. Good job and very helpful folks. Thanks! More

Service visit Very good service and value, additionally help with an extended warranty plan. Appreciate the value of the service and extended warranty plans offered Very good service and value, additionally help with an extended warranty plan. Appreciate the value of the service and extended warranty plans offered by Ford. More

Poor proformance Made two appointments for warranty items and parts not at dealership. I live across the island, very inconvenient. Had tires rotation and brake chec Made two appointments for warranty items and parts not at dealership. I live across the island, very inconvenient. Had tires rotation and brake check, they but the worn tire on back which is not Professional at all. More