Windward Ford of Hawaii - Service Center

Great Service Great service. Friendly. John did a really good job. Finished work ahead of schedule. Only complaint is that the interior of the car was not cleaned. Great service. Friendly. John did a really good job. Finished work ahead of schedule. Only complaint is that the interior of the car was not cleaned. More

Top tier service This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just want This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent. More

Mahalo Nu Nui John Kurtelawicz Thoughtful, and considerate. John took the time to explain things to us. He was thorough and helped to set up our follow up appointments. He was quick Thoughtful, and considerate. John took the time to explain things to us. He was thorough and helped to set up our follow up appointments. He was quick to get our work done. The time quoted earlier was 2 1/2 hours and it was done in 1 hour. Mahalo Nu Nui John Kurtelawicz. More

Easy-peezy Made my appointment over the phone with no problem. Arrived on time, paperwork was quick and I got a ride home. Got one call to get my permission to r Made my appointment over the phone with no problem. Arrived on time, paperwork was quick and I got a ride home. Got one call to get my permission to replace a small part and a short while after my car was ready and my ride arrived and took me back to WW where I paid my bill and drove off. Good job and very helpful folks. Thanks! More

Poor proformance Made two appointments for warranty items and parts not at dealership. I live across the island, very inconvenient. Had tires rotation and brake chec Made two appointments for warranty items and parts not at dealership. I live across the island, very inconvenient. Had tires rotation and brake check, they but the worn tire on back which is not Professional at all. More

Service visit Very good service and value, additionally help with an extended warranty plan. Appreciate the value of the service and extended warranty plans offered Very good service and value, additionally help with an extended warranty plan. Appreciate the value of the service and extended warranty plans offered by Ford. More

Shifter Cable Bushing Recall John was cordial, prompt, and efficient when I approached him for the servicing of my car regarding the recall issue of the shifter cable bushing. Sai John was cordial, prompt, and efficient when I approached him for the servicing of my car regarding the recall issue of the shifter cable bushing. Said he would phone me when the car was ready for pick up and even recommended an excellent eatery for breakfast nearby. The car was washed before I picked it up which made me very happy. Very pleased, mahalo! Carole Keala Moon More

Oil change and check up I got a 50000 mile check up and oil change on my truck! The employees were professional and nice. I was even given a complimentary car wash which was I got a 50000 mile check up and oil change on my truck! The employees were professional and nice. I was even given a complimentary car wash which was a pleasant surprise. I will be going back for all my truck’s service needs. More

Excellent service Staff are courteous and explained service options. John in the service dept has always been courteous throughout the years. The only disappointment w Staff are courteous and explained service options. John in the service dept has always been courteous throughout the years. The only disappointment was there was no certified technician to do safety checks. More

Happy with Result Happy to pickup truck next day mid-day vs waiting longer. Happy John was thorough in explaining hat had been done repair wise etc when I picked it up. Happy to pickup truck next day mid-day vs waiting longer. Happy John was thorough in explaining hat had been done repair wise etc when I picked it up. Happy that I was given a decent loaner. Happy that retrieving my Truck was efficient. More