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Windward Ford of Hawaii - Service Center

4.5

121 Lifetime Service Reviews

725 Kailua Rd, Kailua, Hawaii 96734

121 Reviews of Windward Ford of Hawaii - Service Center

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January 16, 2019

"Service "

- EDEPAUL808

Everything went well as usual, We were there for an oil change and a 6 month check up. Nick was very conscientious and our car was done in good time.

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Recommend Dealer
Yes
Employees Worked With
Al Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mikki and Nick
January 15, 2019

"Failed Power steering"

- JTKEARN

Windward Ford is continually the only dealership that can make an appointment within a reasonable time. They were able to get my car in the shop in less than 24 hours. It’s no wonder that I drive over an hour to go to this dealership (passing several others along the way). They have a very friendly and knowledgeable staff who have taken care of us for some time. I cannot recommend them enough!

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Recommend Dealer
Yes
Employees Worked With
Service department.
January 10, 2019

"Awesome service "

- KIMKAMED

Friendly knowledgeable Staff!!! We're happy that they were able to service our diesel truck on a Saturday, as we work during the weekday!!! Mahalo plenty!!!

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Recommend Dealer
Yes
Employees Worked With
John
December 30, 2018

"Dependable service"

- JACQUELINEGUISE

Windward Ford is reliable, friendly, competent, organized. We got both of our cars there, an Explorer and an Edge, and have had no problems with anything so far.

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Yes
Employees Worked With
Don Minnis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonathan Young
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Carril
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
JR Serna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Matthew Inouye
December 27, 2018

"AWESOME SERVICE "

- manoba

ALWAYS GREAT CUSTOMER SERVICE. WINDWARD FORD IS THE BEST . THEY ALSO HAVE GREAT POPCORN AND EVERYONE IS SO NICE AND FRIENDLY . ALWAYS RECOMMEND PEOPLE TO WINDWARD FORD.

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Recommend Dealer
Yes
Employees Worked With
JR Serna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : JOHN KURTELAWICZ
December 24, 2018

"Did the work as expected"

- NOHI55

Items were fixed as wanted. Only draw back was I wanted to be notified when the service was done, so I could have my ride drop me off. Ended up missing my ride, decide to catch the bus and wait at the dealership. Got to the dealership and my car was sitting in the parking lot done awhile ago.

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Recommend Dealer
Yes
Employees Worked With
Wayne Fukumoto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Minnis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 21, 2018

"Car Malfunction "

- ANTONETTE_M28

They did a thorough electrical check on my car to make sure it was fine. They did my oil change because it would have been coming up in 800 miles. They even washed my car for me.

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Recommend Dealer
Yes
Employees Worked With
Don Minnis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 13, 2018

"Kept me informed"

- KAHUBT

I brought a newly bought used Ford with a significant problem. Was pleased that the service person (John) did the research that showed the problem was covered by warranty and made room in the schedule to have it checked out, though that was not what I scheduled on-line. They took care of the problem over the next few days and kept me informed all along the way. My only frustration was when I came by to check on the car or when I picked it up, if John was not there, no one else at the Service desk was able to get any information for me.

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Recommend Dealer
Yes
Employees Worked With
Jonathan Young
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 11, 2018

"Excellent service"

- DJMLIM

.We couldn't have asked for anything better. The service to be performed was well explained and the time spent to fill out paper work was clear and simple. Very good experience. I'm so happy to have Windward Ford to take care of my F150 truck.

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Recommend Dealer
Yes
Employees Worked With
John Kurtlelwicz (amazing).
December 09, 2018

"Great, fast service!"

- MTSCON

As usual the guys at Ford were professional and honest! Jon was very helpful, and made sure I got the best service done on my car at the best price. Thanks Ford crew!

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Recommend Dealer
Yes
Employees Worked With
1
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