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Windward Ford of Hawaii - Service Center

Kailua, HI

4.2
695 Reviews

695 Reviews of Windward Ford of Hawaii - Service Center

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September 12, 2018

detailed service John and JR do their best to provide a positive experience. John went over the mechanics findings and recommendations with no pressure to purchase ite More

by DBUENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service, JR Serna
September 04, 2018

Awesome customer service! Although scheduled for only a regular service visit, the gentleman assisting me mentioned that there were 2 recall items that hadn't been addressed. More

by FUN1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown manager filling in for sick employee
September 03, 2018

Outstanding Matt was an outstanding service representative for me. During this visit I became aware of Ford's extended warranty available for my truck. Matt was i More

by BRYAN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inouye, Christian Dilullo
August 31, 2018

Servive on my CMax Service was excellent. Service depart. in convenient to my residence Work promised was done on time. They will contact me when charger replacement i More

by Sunboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Minnis
August 31, 2018

Great Service Was having difficulty replacing a bulb to pass the Safety Inspection. They took care of it for almost nothing! Would recommend to anyone needing ser More

by WHODOLOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
August 29, 2018

car repair came in to see if I could get the under-carriage panel replaced, as it had partly come off and was dragging. They re-attached the panel and ordered a More

by JMSPMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?
August 29, 2018

Very quick and attentive service. I was given the service requested and answers to my concerns in a very timely manner. My questions were answered to my satisfaction. Your service de More

by PPILOTSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz
August 28, 2018

Awesome team Very polite team from start to finish. Had some work done to my truck and the service team did an excellent job with good communication More

by JON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Comeaux, Jonathan Young
August 28, 2018

Friendly, knowledgeable, and fast service. My Service Advisor John Kurtelawicz was very helpful in explaining future potential problems to me. I had my vehicle (which I purchased from Windward More

by SPAHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz
August 25, 2018

Overview of Service My service manager Matt provided excellent service caring for my car. He spent the time to secure the best deal for my repairs. The repairman took More

by LHASHI25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt at Service Counter
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