Windward Ford of Hawaii - Service Center

Great Fast, economical same-day service on a Saturday morning; people were friendly and nice. Conveniently located in Kailua within walking distance of shop Fast, economical same-day service on a Saturday morning; people were friendly and nice. Conveniently located in Kailua within walking distance of shops while waiting. More

I requested the works & that’s I got it! From the phone.call being able to fit me I on a Saturday morning to signing the completed invoice the whole experience went seamless I give them A+ From the phone.call being able to fit me I on a Saturday morning to signing the completed invoice the whole experience went seamless I give them A+ More

Oil Change service Good job for the oil change and service. Service advisor was doing his job in promoting or up-selling other services. Oil change took a little bit l Good job for the oil change and service. Service advisor was doing his job in promoting or up-selling other services. Oil change took a little bit longer than usual. More

oil change My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Wind My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Windward Ford gave me the best deal on those compared to Costco and Lex B's. !!! More

Awesome Service Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Ho Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Honolulu Ford is terrible. Techs are rude and customer service is non existent. Go to Windward Ford for outstanding service and a friendly staff. More

Air bag replacement I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dr I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dropped it off the night befor and was finished before 11:00 the next day. More

Satisfied to an extent The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied at all. Service went down hill. More

Excellent I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coff I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coffee and popcorn . I was provided shuttle service home while vehicle was serviced. I even had the truck washed. One happy customer. More

Awesome service and friendly This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very fr This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very friendly, knowledgeable and even notified me about the recall my vehicle had that I had no idea about . He explained what had to be done and sheduled a service appointment for me asap. John offered me a rent a car deal when I told him that I had to call out from work that day. More

prompt, excellent service Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be done. They go that extra mile to see that my car is in perfect running order. More