Windward Ford of Hawaii - Service Center

Windward Ford is a great dealership with awesome service and friendly, professional staff! Highly recommend! and friendly, professional staff! Highly recommend! More

Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More

Will in service was very helpful and sincere. Explained service in advance. Thank you will! Explained service in advance. Thank you will! More

Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. 10/10 recommend them, even if the drive to them is longer. More

Good place, lucky to have this dealership in Kailua. Good service and convenient. Best service Good service and convenient. Best service More

THE SERVICE ADVISOR LANDEN WAS ON TOP OF EVERYTHING I REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! More

Fast, friendly and great service! Their team of professionals are considerate and personable, just awesome! Highly recommended! Their team of professionals are considerate and personable, just awesome! Highly recommended! More

Salesmen were please t and accommodating. I got a better price than anticipated. Good iverall I got a better price than anticipated. Good iverall More

Great service advisor keeps me informed and up to date. Price is reasonable for the work performed. Price is reasonable for the work performed. More

Landon was a great communicator keeping me up to date with the service process. Appreciate his follow up and open communication. with the service process. Appreciate his follow up and open communication. More