Winner Ford

been waiting over 6 weeks for tag. called today because i am going out of state in 2 weeks.told me they should be there when i get back. why so long ? and i will now be driving with dea called today because i am going out of state in 2 weeks.told me they should be there when i get back. why so long ? and i will now be driving with dead tags out of state for a week More

Bad experiencie, I wanted to purshase my lease and they tried to charge fees for $1290 and other kind of charges, then they realized I know that it’s ilegal and asked me to go to the dealer to purchase bec tried to charge fees for $1290 and other kind of charges, then they realized I know that it’s ilegal and asked me to go to the dealer to purchase because miles are important to get the final paid off price etc… When I went to the dealership they kept me waiting for 2 hours and finally said the system is down. They kept saying that for following 5 days. I called Ford Credit and spoke to a supervisor, they told I can pay my purchase in any place and they are not going to charge extra. I did everything in Carman ford, great people and I’m sure you can trust in them. Please don’t go to winner, they are good selling for their convenient off course but the post service is bad. I will make sure my friends, family , neighbors won’t go there to get a car. One more things, I don’t want to call out names but all managers there were the same. More

They lack quality control and follow through. I have went to them six different times to try to get a key fob programmed. I thought it was something simple to get a key fob programmed. However I have went to them six different times to try to get a key fob programmed. I thought it was something simple to get a key fob programmed. However, they kept telling me that it was bad key fobs that I purchased from them. The last visit they now said it was the computer in the car and had to contact ford customer service and would call me. Although, they didn’t call me nor have contacted me to keep me informed throughout this painful process. I spoke with Chuck a customer service rep and he kept telling me that he would call back and never did. I was told that to replace the computer in the car it would be another $400 just for parts and no guarantee that they would be able to program my keep. I asked to be refunded my money and Chuck for over 2 weeks kept telling me that he needed to check with the manager. How long does it take to check with the manager? I called on 9/21/2022 and was informed that they were not going to refund any of my money. I currently waiting to hear back from the manager (Patrick) but more than likely will have to report it to my credit card service. I was charged for a service that they could not or did not provide. In addition, refuse to refund my money for the key and/or service charges. I only went to them because I have a Ford vehicle but it will not happen again. More

Sean M. Is the best. I needed a car asap. I talked with Sean at 9:00 in the morning and was driving home in a new car that night!! I decided to go to Winner Is the best. I needed a car asap. I talked with Sean at 9:00 in the morning and was driving home in a new car that night!! I decided to go to Winner Ford for my new car because of the terrific service I got from the body shop. Now terrific service from Sean! I know dealing with the shop when it is time for maintenance will be just as easy and great!! More

Bought a 2018 GMC Acadia from Winner Ford, and was happy with the whole process. Jarmin, the sales consultant we worked with, was exceptional. Met as the door, worked with my wife and I quickly and courteou with the whole process. Jarmin, the sales consultant we worked with, was exceptional. Met as the door, worked with my wife and I quickly and courteously, and was engaging, knowledgeable, and friendly. I don't recall the name of the finance manager we worked with, but he was also super easy to work with. Nobody at the dealership was pushy at all, and no hidden or sketchy extra fees were added when we got to discussing the final price of the vehicle, on an already fair price. Would 100% recommend to anyone looking to purchase a vehicle. More

Once again Winner Ford ALWAYS disappoints. I was customer. Went in to have finance answer a question (or make phone call to Ford) about my payoff on my leased vehicle. The finance person told me customer. Went in to have finance answer a question (or make phone call to Ford) about my payoff on my leased vehicle. The finance person told me she "didn't have time to make a phone call for me, that I should go find a salesperson". Finally, after many tries found one who tried to help but again never did what he said he would ( call me in the morning or send me something in writing). Their follow up is HORRIBLE. I fixed my problem with Ford. I bought a JEEP from Carman in New Castle. Fabulous dealership. Went above and beyond and no numbers games. They sell Fords too, so go there and get your next Ford. You will be HAPPY you did. More

ServicesReviewsPhotosPartsUsed CarsAboutReviews from the ServicesReviewsPhotosPartsUsed CarsAbout Reviews from the web Facebook 3.9/5 164 votes Carfax 4.6/5 229 reviews Google review summary 4.3 (7 ServicesReviewsPhotosPartsUsed CarsAbout Reviews from the web Facebook 3.9/5 164 votes Carfax 4.6/5 229 reviews Google review summary 4.3 (771) Google reviews All desk 10 efficient 9 insurance 9 bank 7 +6 Sort by Most relevant Newest Highest Lowest Mosthigh Thankgod Mosthigh Thankgod 4 reviews 3 days agoNEW Of course if I could give less than a star, I would. I am a military member currently deployed right now. I am so upset right that I had to find some time to wright this. As a military member, one of the things you are allowed to do before a deployment, if you have a wife, is to sign a power of attorney to your wife to get some essential decisions done for you while you can't be there to make them yourself. We need a car, well for now, my wife does since I'm not back yet. We found a car at Winner Ford, she called about the car and mentioned the power of attorney, everything was fine. She showed up on Saturday with my brother-in-law and they were turned away, even by the general manager. Winner Ford refused to see the power of attorney documents and didn't even give a legit reason why they won't sell the car to her. I don't get it. Is it because of the color of their skin? She came with her brother? Why? I just know that you suck!!! I want to say more insulting words right now but it's alright, God will give you what you deserve and if not you, he will bless your generations to come. More

If it was my dealership I would fire ALL of the service managers. I dealt with them one time before for a 50k mile service; set up an appointment, I had to call them to find out what was going on with my v managers. I dealt with them one time before for a 50k mile service; set up an appointment, I had to call them to find out what was going on with my vehicle, make it a short story, NO COMMUNICATION with or about what was happening, time frame, diagnosis, you name it, NO COMMUNICATION. Now, tried to get service on a recall, chatted with Francine who passed the information on to the service department, said they would be in touch; told her what day and time to have the appointment set up---- what have I heard back---NOTHING!!! NO COMMUNICATION!!! Today is Wednesday and I couldn't tell you I am scheduled or not. for the Friday appointment request. I will never attempt to use this service department again!!! I would rather drive to Milford or Willis in Smyrna---you should too. Who ever the GM is should be fired as well-- you are the one who allows things to be this way. WORST< WORST< WORST experience I will never have again!! More

If I could give it a ZERO I would..... we made an appt to see a specific vehicle and drove over an hour to see it and when we arrived, found out it SOLD. No phone call, no email, no communication whatsoever! see a specific vehicle and drove over an hour to see it and when we arrived, found out it SOLD. No phone call, no email, no communication whatsoever! More

the manger Brandon was extremely rude! He seemed to be getting frustrated because I had a lot of questions about the car I was looking at and he didn’t know the answer to any questions apparently. He gave getting frustrated because I had a lot of questions about the car I was looking at and he didn’t know the answer to any questions apparently. He gave me a lot of attitude when I was asking questions and made me feel extremely uncomfortable interacting with him. More