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Winslow BMW of Colorado Springs
Colorado Springs, CO
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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272 Reviews of Winslow BMW of Colorado Springs
April 19, 2015
Scam Artist, Cost me $5 to repair what they wanted $6000 for I brought my BMW in to get a service code checked to see why my car was experiencing loss of power while being driven. I advised the service tech that I brought my BMW in to get a service code checked to see why my car was experiencing loss of power while being driven. I advised the service tech that the code would only show when the car was driven. Having spoke to BMW North America, I was advised it was probably my high pressure fuel pump, which was currently under recall. When I brought my car in, they proceeded to only plug in a code reader and pull up existing codes, despite my request for them to drive the car and then pull the codes. When they called I asked if they drove the car, the first response was no, then when I asked for a manager, they turned around and said they did drive it. I received a quote of over $6000 to replace my turbos, low pressure fuel pump, vacuum lines and THEN I could pay an additional $125 to retest to see if there were any other issues. I also was told I needed to do an oil change, which had been done less than 300 miles before and when I got under my car I noticed that my oil filter was loosened creating this "leak" they claimed. Retighten, no issue. I had to pay $138 for a false report and went home to purchase my own code reader. I gave them a poor review on the website and what do you know, they removed it. I spent less than 15 minutes under the hood and using my code reader was able to find the issue. A small tear in 1 vacuum line, went to Advanced Auto and spent $5 to get the replacement line, which $5 left me with extra! I spent $5 to repair ALL of the issues I was experiencing, yet they wanted to take $6000 from me!!! I will NEVER take my car back to their dealership and will advise anyone who is considering it, to take it elsewhere, they are a bunch of scam artists looking to take all they can get from hard working people like myself! If I could give 0 stars I would. More
by Angelocruz80
Employees Worked With
Jason Russel, M. Mcord
April 17, 2015
I came back for second sale - enough said! I returned to Winslow for my second car based on the efficient service and positive attitude of everyone I contacted. Bob Evans is a great salesman an I returned to Winslow for my second car based on the efficient service and positive attitude of everyone I contacted. Bob Evans is a great salesman and made it easy to business with Winslow More
by NOTHANKS
Employees Worked With
Steve Simmons, Bob Evans
February 13, 2015
Repairs on my 2004 X5 I love working with Winslow. I brought in my 10-year old BMW X5 and they treated my like it was brand new. They gave me a really nice loaner car. They I love working with Winslow. I brought in my 10-year old BMW X5 and they treated my like it was brand new. They gave me a really nice loaner car. They did quality work and made sure that labor rates were shared between tasks where they overlapped - i.e. they saved me money! I just really appreciate the family atmosphere of Winslow. The employees seem like they enjoy working at Winslow and they treat each other with great respect. This makes a great environment. More
by DanCMos
Employees Worked With
Eddie Sanchez
January 10, 2015
Excellent Experience Charles White was great to work with. This is my 7th BMW to purchase, my first from Winslow and won't be my last. Charles was extremely professional Charles White was great to work with. This is my 7th BMW to purchase, my first from Winslow and won't be my last. Charles was extremely professional and easy to work with. Thanks Charles for making my latest purchase such a positive experience. Look forward to seeing your new dealership when it opens this coming summer! More
by RockyKBB
Employees Worked With
Charles White
December 31, 2014
Excellent Customer Service Purchased a new BMW from Todd and the experience was outstanding. He made sure that all of my concerns were addressed and returned feedback in a timel Purchased a new BMW from Todd and the experience was outstanding. He made sure that all of my concerns were addressed and returned feedback in a timely manner without being overly pushy like I have dealt with in the past. I would definitely recommend this dealership and Todd in particular to anyone looking to purchase a new or used vehicle. More
by Nic
Employees Worked With
Todd Dyer
December 16, 2014
Fabulous Personnel; Sales and Service I took my 2004 X3 (56,000 miles) in for Service, not planning on walking out with a new Bright Red 2015 X3!! Everyone was so helpful and nice! I love I took my 2004 X3 (56,000 miles) in for Service, not planning on walking out with a new Bright Red 2015 X3!! Everyone was so helpful and nice! I love my car; the best BMW I've had yet (have had 4)! Thanks to all who were so helpful! Thanks Jason Thanks Todd Thanks Bill Thanks Scott More
by triathlyn
Employees Worked With
Bill Fishe, Todd Dyer, Scott Lord, Sue Harris
December 04, 2014
Painless Buying a car is stressful. Scott & Winslow made it easy for us. They helped us find exactly the car we wanted, for the price and deal was done. We Buying a car is stressful. Scott & Winslow made it easy for us. They helped us find exactly the car we wanted, for the price and deal was done. We didn't have to go to Denver like we thought and even after having a small issue with car post purchase they went above and beyond to ensure we were satisfied. It was difficult with schedule to find time to get trained on the vehicle (BMW x5), but Scott has made every attempt to work with me to accommodate so that I get everything possible out of this vehicle. Highly recommend and look forward to new location. More
by kazlausky
Employees Worked With
Scott Madelin. Service Manager & Sales Manager.
December 03, 2014
Great experience! Easiest and greatest car purchasing experience I've ever had. Charles was super accommodating, courteous and professional. We never felt pressured wha Easiest and greatest car purchasing experience I've ever had. Charles was super accommodating, courteous and professional. We never felt pressured what so ever which is very important to us. I would recommend not only Winslow BMW but I highly recommend using Charles White in sales. :) More
by tiffany.mccluresarchett
Employees Worked With
Charles White
November 15, 2014
A Breeze To Work With Bob Evans was great to work with on the purchase of a new X4. He is knowledgable and took his time during delivery to insure the car settings were se Bob Evans was great to work with on the purchase of a new X4. He is knowledgable and took his time during delivery to insure the car settings were setup and i understood how to operate everything. The car buying process was a breeze and very professional thanks to Bob and the team at Winslow. More
by Bryce Fendall
Employees Worked With
Bob Evans
November 12, 2014
Fuel Injectors and a job well done My CPO (certified pre-owned) 2009 135i started to run really rough and a check engine light came on. I happen to have an Automatic brand dongle on my My CPO (certified pre-owned) 2009 135i started to run really rough and a check engine light came on. I happen to have an Automatic brand dongle on my OBD-II port and it reported cylinder 4 as being at fault. I used the BMW Roadside app and within an hour my car was on a flatbed headed to Winslow. The car went in while the dealership was closed, but on the next business day, the car was fixed, washed and back in my hands. Winslow didn't scrimp on the repair either. One fuel injector had gone bad. They indicated this sometimes happens and that the injector had an index below 10, which required it and all the injectors to be replaced. Now the car runs better than when I bought it. I really appreciate the friendliness of Eddy and the service techs. I also really appreciate them getting my car on the road ASAP! More
by DanCMos
Employees Worked With
Eddy Sanchez, Jim Carlson, Scott Lord
