
Winter Haven Honda
Winter Haven, FL
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Outstanding service I went to this dealership with my husband and daughter to test drive a Civic and Accord. Earlier in the day I went to Regal Honda and was treated ver I went to this dealership with my husband and daughter to test drive a Civic and Accord. Earlier in the day I went to Regal Honda and was treated very rudely so I left. I have bought 2 cars in the past from Winter Haven Honda so I decided to go back. Bob Marsh was the Salesman that assisted us. He listened to everything I had to say (evidently Regal Honda doesn't value the opinion of females) about what I was looking for in a car. He did not pressure me knowing full well I was not buying a car that day, only looking to decide which car would fit our needs. He had cars ready for me to test drive along with printed specs and answered any questions I had. When it is time to buy the car I have decided on, I want it shipped to this dealer so I can give the sale to Bob for the respectful and kind way he treated us. Thank you Bob! More
Great Experience About 2 1/2 weeks ago I went to Winter Haven Honda to buy a Pre owned car. Mike Davis, the internet Manager met me and we looked at several Honda’s. About 2 1/2 weeks ago I went to Winter Haven Honda to buy a Pre owned car. Mike Davis, the internet Manager met me and we looked at several Honda’s. I wanted to spend under $15,000 total. Most of the cars that I sat in were not suitable for me because I’m very short and did not feel comfortable for my size . Mike showed me a 2016 Nissan Sentra that was a lease car and the fit was perfect. He spent so much time with me showing me how to work all the accessories . He should me how to use Bluetooth and programmed Pandora and Soundcloud . He took so much time to help me and we drove the car around. He told me to call him anytime if I needed any help. What a nice man ... Also Brian Howell, the business manager was very nice and discussed with me the warranty. I spent under $ 15,000 with an additional 4 yr warranty . I am so happy with the car....even though I didn’t get a Honda. Let be the way it drives and it is perfect for me I recommend Winter Haven Honda to buy a new or pre owned auto. More
Best car buying experience I've ever had in my life! James Dodds and Jeff Johnson in the internet sales department were fantastic! At no time did I ever feel pressured to buy. They were both extremely in James Dodds and Jeff Johnson in the internet sales department were fantastic! At no time did I ever feel pressured to buy. They were both extremely informative and helpful throughout the entire car buying process. I was very upfront with what I could afford and what I wanted. Mr. Dodds and Mr. Johnson worked very hard to make the deal happen and were honest from beginning to end. That was refreshing and extremely rare in the car sales industry. I would recommend this dealership to anyone that is looking for an honest and helpful car buying experience. I also had nothing but positive interactions with the finance and the vehicle trade-in Departments. My overall experience here was nothing short of amazing. And I am truly grateful and thankful for the experience that I had here at Winter Haven Honda. I shopped several dealerships and did plenty of research before making my buying decision. Choosing Winter Haven Honda was the best thing I ever did. I love my new CRV EXL! Thanks again guys. More
Jacob is the Best Got many cars from this Dealership. Trust me ssk for Jacob he is the best. He is a fair honest salesman and the deals you get from him you won't get a Got many cars from this Dealership. Trust me ssk for Jacob he is the best. He is a fair honest salesman and the deals you get from him you won't get anywhere else. More
Bad Customer Service They will help you until you purchase your car. After that you are on your own. I have been trying to cancel warranties for months with them in order They will help you until you purchase your car. After that you are on your own. I have been trying to cancel warranties for months with them in order to process my GAP coverage after my total loss of my car. They have never returned my call, they have been "processing" my paper work for weeks at this point. I have now have to continue paying for a car I don't even have anymore because of Winter Haven Honda. I do not recommend them at all anymore. They do not want to help you. More
Great Expierence I came into dealership with my sister & brother in law who were interested in purchasing a new Honda Pilot. I had prior conversation with Jacob Glick I came into dealership with my sister & brother in law who were interested in purchasing a new Honda Pilot. I had prior conversation with Jacob Glick who greeted us when we arrived at the dealership. Jacob is great! He does not push you into anything makes you feel comfortable through out the process. He has a great product knowledge. There was never a question asked that he could not explain in detail. A great sales person most professional in his work. Great expierance! Howard Fitzgerald More
I appreciate the welcoming from Armando and George . As I rolled in I was greeted with genuine smiles. Car was serviced above and beyond. I’ve had car for 5 years and never did I see my car so clean, i As I rolled in I was greeted with genuine smiles. Car was serviced above and beyond. I’ve had car for 5 years and never did I see my car so clean, it looked so brand new. Management, because of these young men, I will be a return customer. Management, it is felt throughout that employees love their job. More
29 years of buying cars from dealers finally by far the BEST Talk to Mike Horst for about 2 weeks over phone and emails cause I am a online shopper so before i would come in and even look at the Ford F150 ecoboo Talk to Mike Horst for about 2 weeks over phone and emails cause I am a online shopper so before i would come in and even look at the Ford F150 ecoboost truck needed price and payments right. Well he got it were we needed to be and WOW he truly made this sale by far the best experience i ever had. I showed up 15 minutes from closing time we looked at it test drove it and he was truly a real person cause the Truck , the price and payments did not change at all. The fastest and best experience of buying any auto for me in over 29 years of dealing with a dealership or any other auto sales person i dealt with. When i showed up he already knew who I was even though we never met or seen each other. I pulled up got out and he said my name I was really impressed cause i was like 3 hours late and had not told him I be late. So yea through two weeks of talking and dealing its like he knew me with ever seeing me I like that attention to detail. More
Sales and Service I purchased a used Acura MDX from Mike Davis at this dealership. I have purchased quite a few cars in my day, and this is the first true sincere, hon I purchased a used Acura MDX from Mike Davis at this dealership. I have purchased quite a few cars in my day, and this is the first true sincere, honest, courteous salesman I have ever dwelt with. He not only answered my texts/calls promptly, but he made sure that I got the price I wanted and made sure I understood all the features in the car before I left...did I mention I purchased a Acura at a Honda dealership? He was so knowledgeable in all aspects of the car, and very patient with me when he explained it. I then had the car picked up at my residence and a loaner provided for the "LuxCare" protective service. He then arranged, with Cassidy in Customer Service, to have my car driven back home and the loaner picked up. I will definitely be doing business with Mike Davis and Winter Haven Honda in the future! More
Great salesman worth the drive I recently purchased a 2017 Honda accord touring V6 from Winterhaven Honda. Mike Davis was my salesman and he was awesome! Very knowledgeable about al I recently purchased a 2017 Honda accord touring V6 from Winterhaven Honda. Mike Davis was my salesman and he was awesome! Very knowledgeable about all of the latest technology and explained it as long as he had to as to make sure I understood. And he made sure I was completely satisfied before I left the lot. I would highly recommend making the drive from Lakeland to go see Mike Davis at Winter Haven Honda if you're interested in purchasing a new or used car. The price was also a couple thousand dollars cheaper than what I was offered at a Lakeland dealership who I previously purchased 4 new cars from. It's definitely worth the trip in every way if you're in the market for a Honda and be sure to ask for Mike Davis. More