I feel like family when I do business with 'Witt Lincoln.' They care about my Lincoln MKZ the same way I feel...a great automobile. My MKZ is my first Ford-related product (I have always been a 'GM' and 'foreign auto enthusiast. Witt Lincoln, and my 2017 Lincoln MKZ, will cause me to continue to come back. All that, combined with excellent performance related to the care of my vehicle, will make me another future customer. They also remind me of when warranty work is due; I don't have to worry about that aspect myself alone. Be it sales or car maintenance, they all know (and love) their business.
The 'whole package/deal' works for me.