Woburn Toyota

I brought my 2010 Sienna to Woburn Toyota yesterday because I was hearing a thumping sound coming from my rear passenger tire area. My regular mechanic is not open on Sundays and I needed to have it c because I was hearing a thumping sound coming from my rear passenger tire area. My regular mechanic is not open on Sundays and I needed to have it checked out before the work week started. I was pleasantly suprised that the Service area was able to get me an appointment Sunday morning. The Service Advisor I worked with (Mike Robinson) was very friendly and took an interest in my two young sons. They were bieng a bit rowdy but instead of asking me to quiet them down he just smiled and asked them about their stuffed animals. They answered happily and enjoyed themselves during the visit. Mike called me later to let me know the problem related to the emergency brake and that they would fix it but it may not be ready by the end of the day. I explained that I have four kids in school and daycare and really needed the car before Monday. He spoke with Eric the Technician who was working on my car and Eric said that he would get it fixed even if he had to work past closing time. As it turned out Mike and Eric both worked 1/2 hour beyond close and I got my van back when I needed it. Both Mike and Eric went above and beyond and I am very greatful that they did. I would definitely reccomend Woburn Toyota to friends and family! More

John Russo and the team at Woburn Toyota Scion were very helpful and friendly. I would gladly send anyone with a Toyota to their dealership. helpful and friendly. I would gladly send anyone with a Toyota to their dealership. More

I came to Woburn Toyota on Sunday to change a tire (my run flat went bad) without a scheduled appointment and was referred to Express Service. John Russo, my service adviser there, carefully walked me thr run flat went bad) without a scheduled appointment and was referred to Express Service. John Russo, my service adviser there, carefully walked me through the options, advised me to change the set of 4 tires to avoid future problems with AWD and outfitted me with a free rental vehicle. The service was completed in 4 hours. All in all, with John's help I was able to have a regular family weekend avoiding the headaches of emergency auto repair. More

I would reccomend this dealership because of its prime location and the excellent attention given to me by the employees in the service, sales and finance and departments. location and the excellent attention given to me by the employees in the service, sales and finance and departments. More

always friendly and very informative when given time always friendly and very informative when given time estimated time car will be ready it always is dealing with Scott was a nice experience thanks always friendly and very informative when given time estimated time car will be ready it always is dealing with Scott was a nice experience thanks More

I came to the dealership for oil change. Nepal helped to identify the brake problem and he explained in details and ordered parts for me within one day. By end of the work, he also helped me scheduled next identify the brake problem and he explained in details and ordered parts for me within one day. By end of the work, he also helped me scheduled next service date. I was very satified with Nepal's excellent and professional consultation and will love to go back to this dealership for future service. Customer:YU ZHU More

This was my first visit to the dealership after having an unsatisfactory visit at another Toyota dealersip and I am extremely happy with the service. unsatisfactory visit at another Toyota dealersip and I am extremely happy with the service. More

I moved to Gloucester over 2 years ago and still come to Woburn Foreign Motors for all my auto service. The staff is kind and knowledgeable. John Russo treats my car like it's his own. He makes suggestions Woburn Foreign Motors for all my auto service. The staff is kind and knowledgeable. John Russo treats my car like it's his own. He makes suggestions on things I might need, but ALWAYS leans toward safety. That is priceless to me! More

I had to replace my minivan in a big hurry due to an insurance loss. Robert made the process as streamlined as possible. It was very straightforward. He was a pleasure to deal with. Virtually the en insurance loss. Robert made the process as streamlined as possible. It was very straightforward. He was a pleasure to deal with. Virtually the entire transaction was done online. He did everything possible to minimize my need to go to the dealership. I can't wait to buy my next Toyota. I will definitely go to him again. More

The time frame to have the tire pressure light looked at (which as been a reoccurring problem) was right on, his patience and comlete explanation of the problem was terrific. The service departmet at Wobur (which as been a reoccurring problem) was right on, his patience and comlete explanation of the problem was terrific. The service departmet at Woburn Toyota is the reason we purchase and service our cars there. More