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Woburn Toyota

4.5

1,811 Lifetime Reviews

394 Washington St, Woburn, Massachusetts 01801
Call (888) 421-3615

1811 Reviews of Woburn Toyota

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September 19, 2018

"Great"

- timmersa1234

Great, responsive, friendly, timely, helpful I donot aapreciate to have tonwrite an essay. I will use my space here to express that. Please be aware this ploicybis not very smart

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Recommend Dealer
Yes
Employees Worked With
Hany Fares
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mo Naim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Efrain Calixto
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Moraites
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Prepaid maintenance and detail"

- DEBORARENE2

35,000 mile maintenance was taken care of quickly Also asked them to check my brakes... told me that the brakes were fine, happy that they were honest to tell me the work was not needed. The detail work looked good too and everything was done by 5 as promised.

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Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Renata Starbranch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Great work"

- scott.haskell

My service rep, Mike Gilgun, was excellent once again with his assistance. He provided options for new tire purchase and worked with me to find the best option for me.

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Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"staff was outstanding!"

- BCHOOZA

I was very satisfied with prompt service & very impressive facility. service staff was very professional. The waiting are has been greatly improved. Food at the Crossroad cafe is really good for a car dealer ship, could be a stand alone restaurant.

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Recommend Dealer
Yes
Employees Worked With
Robert Fahey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mo Naim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sid Siddiqui
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Arsenault
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Petrella
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Russo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Zayac
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wayne Dodge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Service"

- NANCYKOCH2

The service was done i a timely manner and everyone was very friendly and accommodating. However, requiring a minimum number of words could possibly reduce the number of responses you receive.

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Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"First experience with redone facility "

- CHAPINK52

The new process of rolling up to the doors is in process this is different from previous process of going in and initially speaking to a service rep. Not sure if you have an appointment whether someone ahead of you in line could get serviced first? Received the same good service and worked with a service rep that's been their for years. The new waiting area is clean, comfortable, WiFi ready, charging stations, large screen tv and now have a kitchen. The coffee is still free, but you can purchase other items. This might be my only complaint, there was no signage in the kitchen area. You could see bagels and muffins, no prices. They look like you could order something to be could, but what? I've been to IRA Toyota (its been awhile) and they had signage for items and specialsspecials

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Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Excellent personalized service"

- DAVIDFAMILY2

The deal to lease my new Rav4 went very smoothly, Pedro was personable and knowledgeable making the transition a very pleasant experience. Joanne helped me with a loaner car while my registration process was taking place. I bought an accessory from parts department without any issues.

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Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hank Ung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wayne Dodge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Was going to have recall work done"

- KVRAWSTON

I had an appointment to have recall work done on my car.Right from arriving everyone was pleasant and helpful.Although the outcome was not good.More work required than I was expecting..Joanne in the service department was extremely helpful getting me a rental car while my car was being looked at and keeping me updated on what was going on.She really made you feel like she cared about you feeling satisfied.

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Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Excellent service "

- channarapheun781

Excellent service by salesman ( Sal Radmehr ) Very knowledgeable Would recommend him to my friends He always give updates on status of sale Glad he was my salesman

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Recommend Dealer
Yes
Employees Worked With
Salar Radmehr
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Surprising smooth experience"

- Davymon

My first visit to the new facility and I was delightfully surprised with the ease of arrival and quick access to a service person. Mark was friendly and helpful. Slight delay getting an inspection sticker due to a glitch in the computer, but Mark kept me up to date on progress. Overall a good experience.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Mark Zayac
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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