Woburn Toyota Scion - Service Center

Since buying my 09 Corolla here, i have been consistently impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decisi impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decision and I never feel dumb asking a question. I could go to a cheap quick lube shop, but I wouldn't be able to drive around with the same confidence that Toyota knows my car, knows what it NEEDS, and knows how to deliver with accountability and excellence. More

LOVE the service department of this dealership. I tend to go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and the explanation of service received by John and his coworkers is always very complete. This dealership is in Woburn, MA where I used to live. I now live 45 minutes away - and still travel back there because of their excellent service! Best, Nina Bushmich Gloucester, MA More

The service employee ,John, was very prompt with getting the service on my truck started ,let me know about deals that were available to me at that time and in the future .He let me know when the truck serv the service on my truck started ,let me know about deals that were available to me at that time and in the future .He let me know when the truck service would be finished and when it was completed he let me know imedeately which was very important to me . He was quite professional in a friendly manner and I was surprised at how quickly the service was completed. I would definately return to this dealership to have service performed in the future. More

I had a nail in one of the tires and the tire was replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front right tire with the correct pressure and a 1 year front left old tire with a pressure that was severely too low - you could almost see it. I didn't notice at first and only got the pressure corrected at a local gas station a few years later. The guy at the gas station couldn't believe that Toyota service let me drive away with the car as it was. More

John Russo was pleasant when I arrived. He entered the information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the s information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the service was completed. More

Sienna: What I thought was going to be a quick fix (one tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not start and required a lengthy "jump" to get it going again. Service department was friendly and helpful. They took me as walk-in client on a busy Sunday. Service Advisor showed me the worn brakes and un-repairable run-flat tire. More

I have bought my last 2 Toyotas from this dealership and have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Wobur have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Woburn Toyota, due to the coupons they offer and the ease of getting a quick oil change. More

i have dealt with john russo over the last two years and he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota More

I think the express service department is great. They are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet me with a smile. John Russo is great at telling me what is going on with my car and what work I might need next. Thank you! More

I was extended a drop off ride to my office while my car was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to s was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to schedule my next appt. More