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Woburn Toyota - Service Center

4.5

1,159 Lifetime Service Reviews

394 Washington St, Woburn, Massachusetts 01801

1,162 Reviews of Woburn Toyota Scion - Service Center

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September 22, 2018

"Warranty repair headlight voltage regulation"

- PZELTEN

It took longer than hoped for but the facility was comfortable The mechanic also did a complimentary review / inspection, which was nice to have too I did not actually ever see or speak to the mechanic

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Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"Good service and very nice location "

- SILVAUSATRANSPORT

Good but my suggestion is one free meal for the persons go to do any service at the dealer. The service is ok. Good space and location excellent

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Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"Great Service Center"

- ronin67s

Have a hybrid prius v had issues electric to gas that the service center figured out. Car running great! Renata in service was very helpful made sure all was right with the vehicle.

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Recommend Dealer
Yes
Employees Worked With
Robert Fahey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Renata Starbranch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"New digs awesome"

- smstrang

Woburn Toyota's new building is amazing--very comfortable for those of us who wait for our car to be serviced. And the service, as always, was courteous, attentive, and, most important, the work on the car was top-notch.

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Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Much better waiting room, and experience. "

- GVECC15

I have been a customer for over 15 yrs and bought 5 cars from there, and it is much improved. The waiting room is very spacious

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Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Inspection sticker"

- eda18

We just needed an inspection sticker. Staff were helpful and polite and was done quickly. Inquired about beeping in car, but couldn't find the source.

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Recommend Dealer
Yes
Employees Worked With
Richard Alessi
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Lots of work done"

- EUDYPTES55

Had a lot of work done, drop off and pick up were easy, no problem with having to leave the truck there an extra day because I could pick up

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Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Woburn Toyota"

- SDOLE

I’ve had a great experience with Woburn Toyota. I’ve leased and serviced three cars from Woburn Toyota. I intend to contact Mr Fahey when the lease on my RAV 4 is up because I know he will help me find my next car. I love my RAV 4.

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Recommend Dealer
Yes
Employees Worked With
Robert Fahey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Renata Starbranch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Beautiful bldg and friendly employees "

- kmg1950

Franco Keonard was extremely nice and informative about my service. He was fantastic. Excellent representative for Woburn Toyota.. I couldn’t find his name below.

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Recommend Dealer
Yes
Employees Worked With
Franco Leonard
September 20, 2018

"Nice new building "

- PAULVICTORIA

I was impressed with the new building. I think the logistics regarding the service still needs to be worked out. The service staff need to assume that the customer has not seen the new building and does not know where to go when they arrive. Provide more instructions upon greeting customers. It was confusing when I was called and told my vehicle was ready being serviced. I came down to the checkout area but didn’t know who to see. People were just standing around- that was frustrating.

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Recommend Dealer
Yes
Employees Worked With
Hany Fares
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Petrella
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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