1,251 Reviews of Woburn Toyota Scion - Service Center
The Express Service Advisor was knowledgable, friendly and efficent. Got the job done in a reasonable time frame. The price for the work done was reasonable. and efficent. Got the job done in a reasonable time frame. The price for the work done was reasonable. More
I regularly go to this dealer for service even though I have to drive a great distance. They are always very fair and honest, always friendly. I feel as though I can always trust them whether the news is have to drive a great distance. They are always very fair and honest, always friendly. I feel as though I can always trust them whether the news is good or not so good. They are the best! More
The Express Service Advisor was knowledgable, friendly and efficent. Got the job done in a reasonable time frame. The price for the work done was extremely reasonable and I will go back for all my servici and efficent. Got the job done in a reasonable time frame. The price for the work done was extremely reasonable and I will go back for all my servicing at Woburn Toyota. More
Came in for 65K service for '04 Highlander, John gave excellent advice and was honest that currently I only need to change front brakes, rear can wait. Showed that he cared about the customer and giving excellent advice and was honest that currently I only need to change front brakes, rear can wait. Showed that he cared about the customer and giving good advice, not just to pad the service bill, which will in turn make me continue to want to do business here. More
terrible service. Brought my car there for simple services and everything they did caused me a problem, had to go back 3 times and finally i just gave up and took my car somewhere else. services and everything they did caused me a problem, had to go back 3 times and finally i just gave up and took my car somewhere else. More
I went to Woburn Toyota today for service. I entered the service center, noticed it was busy, got in line but was addressed by John who stated "I will be right with you". He then called me to the counter a service center, noticed it was busy, got in line but was addressed by John who stated "I will be right with you". He then called me to the counter and discussed the service I would receive. I told him I needed to be out of te service center by 3:30pm and he told me he would accomodate my needs. John Russo was efficient, professional and very friendly. He is an asset to your company. More
Dropped the vehicle off at 8:30am, being told that I will be called regarding the findings on the brakes. Nobody called me. So I called around 1pm to check for the status but nobody is at the desk. Called ag be called regarding the findings on the brakes. Nobody called me. So I called around 1pm to check for the status but nobody is at the desk. Called again at 2pm. This time got hold of someone at the desk, and was told that the job just dispatched and will call me back with updates. Finally got called at 3pm with the work suggested but won't finish at 4:30pm as previously promised. The consultant even suggested to repair front brake pad (5mm thick), which seems unusual. More
I've been going to Woburn Foreign Motors for service and sales for some time now. The service counter is always thorough along with the quality of work. The only drawback which is the is a 4 on the "Overall sales for some time now. The service counter is always thorough along with the quality of work. The only drawback which is the is a 4 on the "Overall experience" is the wait time. Their Express facility although large and accommodating, is no longer an "express" by definition. A basic express oil change is almost always an hour minimum. They're obviously doing something right to attract the quantity of customers, but they need to expand their operation or run multiple shifts to expanded hours even further. More
I recently bought a Toyota from another dealership but chose to have it serviced at this dealership because it was close to my office. They friendly, fast and efficient. The level of service was greatly chose to have it serviced at this dealership because it was close to my office. They friendly, fast and efficient. The level of service was greatly appreciated on a hot, difficult afternoon. The any time service is a great convenience and my service advisor John Russo could not have made the expereience more pleasant or professional. More
The service I received at this dealership was truly outstanding. The staff in the service department was incredibly helpful. John was very thorough and extremely knowledgable of the products and serv outstanding. The staff in the service department was incredibly helpful. John was very thorough and extremely knowledgable of the products and services that my vehicle needed. I will definitely be returning to this dealership for service on my car. More