1,251 Reviews of Woburn Toyota Scion - Service Center
Routine oil change & maintenance, walk-in service, convenient time up to 9PM, quick & friendly. Also pleasant waiting room, with a wireless computer hookup, coffee, tv. convenient time up to 9PM, quick & friendly. Also pleasant waiting room, with a wireless computer hookup, coffee, tv. More
friendly and cooperative service team. They make sure the customer is fully aware of the results from the service and any additional findings good or bad from the service review. enjoy dealing with this team customer is fully aware of the results from the service and any additional findings good or bad from the service review. enjoy dealing with this team. More
The staff is extremely helpful, the place is nice and there's always someone there to answer any questions you may have. John Russo who worked with me on that day was terrific. Thanks, Idyle there's always someone there to answer any questions you may have. John Russo who worked with me on that day was terrific. Thanks, Idyle More
John was able to service my 2002 Camry at the end of a long day, even though it meant that he had to stay at work for a half hour beyond the 8 PM closing time. long day, even though it meant that he had to stay at work for a half hour beyond the 8 PM closing time. More
John Russo has "attended" my 2010 Prius' service visits several times. Always a great experience, fast turn-around times, thorough service. I would recommend highly. service visits several times. Always a great experience, fast turn-around times, thorough service. I would recommend highly. More
John was very helpful. I brought my car in for routine service and switchover of snow tires to regular ones. He got me through the process quickly. While I was waiting, I set up my laptop and was able to service and switchover of snow tires to regular ones. He got me through the process quickly. While I was waiting, I set up my laptop and was able to work uninterrupted. More
I was very pleased with the excellent communication I had with Bill Rich. I had brought my new used car (since 12/10) in because I thought the back brakes needed to be replaced. I had mentioned slightly sque with Bill Rich. I had brought my new used car (since 12/10) in because I thought the back brakes needed to be replaced. I had mentioned slightly squeaky brakes on my last 2 visits for other reasons, but it had appeared to be normal to them, until this visit when it was obvious that my car had expereinced a weird problem that sometimes happens when the brakes get stuck in the brackets and wear out both the brakes and rotors down to the metal quickly. I have an extended warranty, but that does not usually include brakes, pads and rotos. I was told it would have covered the brackets for sure though. Bill communicated with his Management on his own initiative to get it all paid for by the dealership and also the Enterprise rent-a-car I had paid for. Also, getting the parts and doing the service only took 1.5 days. They know how to keep a repeat customer at this place. Very happy and have already been mentioning the place to friends and colleagues again at work. Thanks. Karen Cole More
From the moment I bought my new car from this dealership they have been nothing but easy and convenient to deal with. When I brought my car in for service they complimented me on keeping up with all the oi they have been nothing but easy and convenient to deal with. When I brought my car in for service they complimented me on keeping up with all the oil changes and maintenance on the Sienna, that was nice to hear as I try very hard to take care of my cars. More
Went in for an oil change. John called me back to literally show me my dirty filters.. and said they should rotate tires to give them extra 'life'. He also kept saying my car was in good shape co literally show me my dirty filters.. and said they should rotate tires to give them extra 'life'. He also kept saying my car was in good shape considering 78,000 miles... Great , friendly service. Cost was minimal for this maintenence. More
I was in and out of there in no time. The service personnel were great. Very friendly and helpful. They dod not try to sell me anything I didnt need Will definitely come back again. They also had a personnel were great. Very friendly and helpful. They dod not try to sell me anything I didnt need Will definitely come back again. They also had a 50% off service coupon deal through CBS local which cant be beat. More