Woburn Toyota Scion - Service Center

For starters, I love the hours Woburn Toyota is open - very early in the morning and late in the evening. I took my car in for an oil change and I knew I'd need some other stuff done like filter changes, very early in the morning and late in the evening. I took my car in for an oil change and I knew I'd need some other stuff done like filter changes, etc. John alerted me to the fact that since I have had 4 other oil changes in the past, that this time it was free. I had forgotten about that and had he not mentioned it, I would have used a different coupon and not gotten the free oil change. After showing me some of my dirty air filters he gave a few other suggestions that were marked in my previous oil change history. Some of these maintenance items I had forgotten about, but the previous inspection records showed that I had procrastinated a bit. Once I decided to go ahead with everything, the final bill was extremely reasonable. This is quite remarkable since just about every other dealer experience I've had in the past before coming here had been one giant rip off after the next. The staff is friendly, the service is efficient, the record-keeping and inspection forms they give after an oil change are very helpful, the free internet helped me get some business work done, and the prices in general and open hours are great. I highly recommend this dealer for future service needs. More

excellent hours: went there for an oil change and its open late with little to no wait. fair price with "buy 4 get 1 free" oil changes they gave me a sheet review of all systems checked, including whic open late with little to no wait. fair price with "buy 4 get 1 free" oil changes they gave me a sheet review of all systems checked, including which ones were going to need to be addressed soon very helpful, polite More

I brought my Toyota RAV4 to Woburn Toyota where it was purchased as I was experiencing a noise coming from the rear of the car. I was very concerned as a couple of days later I was going to have to travel purchased as I was experiencing a noise coming from the rear of the car. I was very concerned as a couple of days later I was going to have to travel a distance and I was afraid. John Pope was kind enough to explain to me after an inspection what was wrong. He then scheduled an appointment for me and gave me a loaner car. He told me it would be ready the next day at 11:00AM and I received a call at 10:59AM the next day telling me my car was finished. John Pope went out fo his way for em and made me feel like a special customer. We have been dealing with Woburn Toyota for many years and have always been treating with repect and kindness. I highly recommend their sales and service department. Ellie Lyons More

I went to this dealership for an oil change on my vehicle. I did not even have an appointment; I was a "walk-in," and even though the vehicle I brought in was not a Toyota, I received a friendly gre vehicle. I did not even have an appointment; I was a "walk-in," and even though the vehicle I brought in was not a Toyota, I received a friendly greeting and expert service. They even went over and above the usual service by noting that one of my tires had a nail in it which was causing a slow leak. They promptly repaired the faulty tire, and at reasonable cost as well. They also suggested that I have the transmission fluid changed sometime soon, yet I did not feel pressured to do this immediately. I appreciated the fact that I was not being pressured to obtain service for which I was not prepared for at the time to obtain. I already recommend that my adult children get their vehicles serviced at this dealership, and I would highly recommend this dealership to others as well. More

John Pope was so nice, and he quickly ordered a part that I needed in a short period of time. My daughter is going to take my Toyoa Camry to Disney for the summer, so I needed the part right away. The part I needed in a short period of time. My daughter is going to take my Toyoa Camry to Disney for the summer, so I needed the part right away. The part was in within 3 days- super! He is so professional, friendly, and I loved working with him. I love this dealership!!! Paula Donahue 67 High Street Winchester, MA. 01890 More

John Russo very helpful in recommending needed services...also John said I would need tires soon while I was there for an oil change and gave me a quote for Michelin & Bridgestone tires, I ended u services...also John said I would need tires soon while I was there for an oil change and gave me a quote for Michelin & Bridgestone tires, I ended up getting the tires at Woburn Toyota from John 2 months later where normally I would go to a tire store, thanks for the recommendation and keep sending out the great coupons via email, they are great! More

I was thinking of going to National Tire for a 4 wheel alignment because it was recommended by a friend. But when he said that they tried to sell over and over again on different options that they said alignment because it was recommended by a friend. But when he said that they tried to sell over and over again on different options that they said were necessary, I decided not to go. I am very glad I went to Woburn Toyota. They were very professional, extremely friendly, and they did not try to sell me anything. They just did the job I requested and charged me an unbelievably low price. More

I took advantage of a $19.95 oil change and filter offer and tried Woburn Toyota for the first time and without calling ahead. I added a tire rotation for my Highlander for $9.95. John Russo at the expre and tried Woburn Toyota for the first time and without calling ahead. I added a tire rotation for my Highlander for $9.95. John Russo at the express service couldn't have been more helpful, the technicians included a free overall inspection and general assessment and I was out in about an hour (for $33). Very efficient and a great overall feeling about the place. I'll definitely go back - recommended. More

John was polite and very caring. He explained the problems of my car clearly and gave me suggestions and choices. He even gave me instructions about how to use their coffee machine. After they fixe problems of my car clearly and gave me suggestions and choices. He even gave me instructions about how to use their coffee machine. After they fixed my car, I could feel the performance of my car improved especially when making turns. I am fully satisfied with the services at Woburn Toyota Scion. More

I bought my car at this dealer and have been performing all my maintenance there. The overall experience has been very good. The staff is knowledgeable and helpful. When I needed the compressor for my all my maintenance there. The overall experience has been very good. The staff is knowledgeable and helpful. When I needed the compressor for my AC replaced, and I had just gone over the warranty mileage, they replaced at "Good Will", and I ended up paying only $200 instead of more than $2000. More