Woburn Toyota Scion - Service Center

I called to get an idea of the amount of time and cost to have 2 new tires mounted and the other 2 tires rotated, plus an oil change. John got me the information I needed quickly and accurately. He also sugg have 2 new tires mounted and the other 2 tires rotated, plus an oil change. John got me the information I needed quickly and accurately. He also suggested I come up to do it that afternoon and told me the timing would be approximately 2-2 1/2 hours. John had all my paperwork done within the 1/2 hour it took me to get there, got my car completed in 1.25 hours, and also informed me of a computer recall for my vehicle. He was personable, knowledgeable, and helpful. I would recommend this dealership to anyone and everyone. More

Quick, Friendly and Honest service. What else could you ask for. John Russo was very helpful and got me out of thier quicker than promised. I use to use Valvoline or Jiffy Lube for oil changes, no more!! G ask for. John Russo was very helpful and got me out of thier quicker than promised. I use to use Valvoline or Jiffy Lube for oil changes, no more!! Great location and a pretty good waiting room. Oh, did I mention the free Dunkin Munchkins? More

These guys are just fantastic! I had a coupon for a free oil change. When I asked if I could pay to upgrade to synthetic oil, the service advisor told me that I would not have to pay to upgrade since I have oil change. When I asked if I could pay to upgrade to synthetic oil, the service advisor told me that I would not have to pay to upgrade since I have always gotten the synthetic oil. Now that is customer service. More

I purchased my Toyota at this dealership in 2001 and have had all maintenance and service work performed by them. I've always had excellent service. They alway follow up with a phone call to check if I was had all maintenance and service work performed by them. I've always had excellent service. They alway follow up with a phone call to check if I was satisfied with the service. I take advantage of the free wifi in the waiting area. More

It is a pleasure doing business with Woburn Toyota Service. They are friendly, courteous and always helpful. I've never had too wait too long, even for walk-in service and they always make me feel co Service. They are friendly, courteous and always helpful. I've never had too wait too long, even for walk-in service and they always make me feel comfortable with whatever I am taking the car in for. More

Time and time again I can always count on Woburn Toyota to provide top notch service. I really enjoy working with John in their Express Service Department. He always explains things in plain English on wh to provide top notch service. I really enjoy working with John in their Express Service Department. He always explains things in plain English on what work needs to be done. John always has the customers best interest at heart. I know that when I bring my car in for service, John is going to make sure everything is taken care of. I HIGHLY recommend Woburn Toyota!! Be sure to say hello to John! More

I went there for a routine oil change and free brake inspection (offered by the dealership). They also do a courtesy General Vehicle inspection, which is nice. The service advisor was friendly and court inspection (offered by the dealership). They also do a courtesy General Vehicle inspection, which is nice. The service advisor was friendly and courteous. He explained all the findings of the General Vehicle inspection in detail along with the pricing. No pressure to get the required job done there. It was left to me to decide. More

I have been coming to this dealership since I bought my car in 2000. The work is consistantly done and although they are the authority on the products they do listen to what the customers have to say. In a car in 2000. The work is consistantly done and although they are the authority on the products they do listen to what the customers have to say. In a couple of cases I was able to point out issues with what they were doing to help them in future instances of similar issues. More

I have been visiting Woburn Toyota's service department for the past 4 years even though I didn't find my used vehicles there. I had a older 4 runner which finally died last year and now I have a new t for the past 4 years even though I didn't find my used vehicles there. I had a older 4 runner which finally died last year and now I have a new to me 2007. I am very impressed with their service department so far and my kudos to their mechanics. Diagnosis is always correct and I have not had to go back for any corrective action on a repair. And a special commendation for my service advisor Bill Rich who gets my maintenance and service requests (along with arranging rides and/or loaner cars as the need may be to) taken care of efficiently and predictably. He is thorough about communicating status while the vehicle is in the shop. I have been using service departments from Honda, BMW, GMC, FORD and MERCEDES BENZ in the Boston area for 25 years and Woburn Toyota Service department has provided a significantly better level of customer service than all of those. I hope they keep up the good work as I intend to run by 4Runner for a long time. A.K More

Very friendly. Quoted that service would take 45-60 minutes. Was out in 65 minutes including safety check. Suggestions where made and prices where given right up front. Itemized bill clearly stated ser minutes. Was out in 65 minutes including safety check. Suggestions where made and prices where given right up front. Itemized bill clearly stated services performed and the price of those services. More