Woburn Toyota Scion - Service Center

Service Friendly and competent service Had my air conditioning cleaned and coolant flushed Service was pretty quick and the service team was friendly effici Friendly and competent service Had my air conditioning cleaned and coolant flushed Service was pretty quick and the service team was friendly efficient and displayed a nice attitude More

Turned a bad day into a not so bad date My car had an unexpected problem and was towed to Woburn Toyota. Mark Zantac turned the entire day around by being so friendly and honest. My car had an unexpected problem and was towed to Woburn Toyota. Mark Zantac turned the entire day around by being so friendly and honest. More

Great Service - No Surprises I expected friendly and very competent service. That is exactly what I received at Woburn Toyota. Also, the waiting area is quite comfortable with a I expected friendly and very competent service. That is exactly what I received at Woburn Toyota. Also, the waiting area is quite comfortable with a large TV and a choice of tasty snacks. More

Recall Had a recall on my car brought it in 3 times 1st didn’t finish said parts were in. 2nd Time brought car in wrong part was sent. 3rd done with a total Had a recall on my car brought it in 3 times 1st didn’t finish said parts were in. 2nd Time brought car in wrong part was sent. 3rd done with a total of 9 days without car. Service advisor tried to charge me for the part said it wasn’t covered under warranty. I won’t ever get my car serviced with you because of him Also have an 11 yr old Toyota ready for to trade or pass to my son. But overall bad experience More

xxxxx Service Advisor was very nice, gave me info and made my visit very comfortable. Verify knowledgeable on vehicle. You should shorten how many words Service Advisor was very nice, gave me info and made my visit very comfortable. Verify knowledgeable on vehicle. You should shorten how many words needed entered for review. More

Long wait and poor communication I brought my 2017 Leased Rav 4 in for a Mass State Inspection, and to have the wiper inserts replaced which never worked well. I had a 10am weekday a I brought my 2017 Leased Rav 4 in for a Mass State Inspection, and to have the wiper inserts replaced which never worked well. I had a 10am weekday appointment and had to wait in the cramped and no frills waiting room for two hours for a job that should have taken 30 minutes tops. Poor communication at check in regarding time frame and no updates until I demanded that the person check on the status. will be going to Lexington Toyota from now on More

People are friendly but misleading. Took my car here to be looked at. I told them what I thought was the issue so they looked at it and told me that it would be $900+ to fix everything. Took my car here to be looked at. I told them what I thought was the issue so they looked at it and told me that it would be $900+ to fix everything. I brought it somewhere else and told them what happened. They checked it out and told me that I was misinformed. A huge thank you to Woburn Toyota for trying to OVERCHARGE me for something that was never wrong with my car. More

Great customer service On time had my rental ready my work was done right and fast just great customer service explained everything before the work and after the work On time had my rental ready my work was done right and fast just great customer service explained everything before the work and after the work More

Easy despite the chaos Construction makes this place feel hectic but I was still taken good care of including the shuttle which got me to an appointment and back while my ca Construction makes this place feel hectic but I was still taken good care of including the shuttle which got me to an appointment and back while my car was worked on. Joanne took great care of me. More

The people make it worthwhile Ive had very good experience with the Woburn Toyota service team even though the dealershiip is under construction. Construction makes the place feel Ive had very good experience with the Woburn Toyota service team even though the dealershiip is under construction. Construction makes the place feel crowded and maybe not as comfortable as it could be but the staff went out of their way to make sure i was accommodated and happy. More