Woburn Toyota Scion - Service Center

John Russo I have been dealing with John Russo for five years since I purchased my 2010 Camry. He is great I never have to worry about what is going on with my I have been dealing with John Russo for five years since I purchased my 2010 Camry. He is great I never have to worry about what is going on with my car. John is very professional, knowledgeable and always has a smile. He is the reason I will continue to come back he is an asset to your dealership you are very lucky to have him.. Thanks John! Ann C More

Oil Change/Tires Service advisor John Russo was great - kept me informed about the leak in my tire and whether or not a patch would work. Despite the tech's effort, it Service advisor John Russo was great - kept me informed about the leak in my tire and whether or not a patch would work. Despite the tech's effort, it turned out the tire needed replacement. John communicated the options and prices well. Tire price was competitive with local tire shops, so I got the tires at the dealer. My only concern was the length of time to do this work - 2.5 hours to change oil and mount/balance 2 tires More

John Russo Great service. Very helpful. John contacted me with all information I needed before any work was done. Super helpful every time I go in to have work d Great service. Very helpful. John contacted me with all information I needed before any work was done. Super helpful every time I go in to have work done on my cars. More

Woburn Toyota It's always been a pleasure to work with this service team over my last nine years in Boston. No matter where I live in the area I always come to Wob It's always been a pleasure to work with this service team over my last nine years in Boston. No matter where I live in the area I always come to Woburn. When my first Toyota was ready for a replacement, the service group and sales group worked together to get me a great deal. I'll always be a loyal customer as a result. More

Great customer service I took my SUV in for an oil change. I was checked in by John who was very pleasant. While I was waiting for my SUV John explained to me that it neede I took my SUV in for an oil change. I was checked in by John who was very pleasant. While I was waiting for my SUV John explained to me that it needed some extra service.He explained what it needed and how much it was going to cost. I wanted the work done but was not sure if I could have it done that day because I needed the my SUV. John asked me if he could find me a car to use for the day if I would leave it, because the work needed to be done and would not make it to the next oil change.. He was able to get me a car to use for the day while mine was being repaired. I am glad he was able to help me out was able to do what I needed to do and have mine fixed at the same time. More

Great experience While on vacation, the check engine light came on, the staff at Woburn was very friendly and helpful in a stressful time for us. They were able to res While on vacation, the check engine light came on, the staff at Woburn was very friendly and helpful in a stressful time for us. They were able to reset the warning and recommend what to do next. We really appreciate the help we received. More

Excellent Service Almost every time I go to have my car serviced I deal with John Russo. He is always extremely helpful and polite. He is also very imformative about wh Almost every time I go to have my car serviced I deal with John Russo. He is always extremely helpful and polite. He is also very imformative about what is going on with my car and what needs to be fixed in the future. More

Excellent and efficient service John Russo was extremely informative, friendly, helpful and knowledgeable. Great guy. It was a busy morning and he let us know why. Still got us in John Russo was extremely informative, friendly, helpful and knowledgeable. Great guy. It was a busy morning and he let us know why. Still got us in and out quickly. I felt he was vet honest and trustworthy! More

john russo I visited the service department with an energy tire condition. I did not have an appointment but Mr John Russo was extremely helpful and friendly. I I visited the service department with an energy tire condition. I did not have an appointment but Mr John Russo was extremely helpful and friendly. I was very pleased with the way I wad treated and want to commend Mr Russo for his friendliness ,professionalism and for his help. My visit was late in the day and Mr Russo was under no obligation to help me but he did and I was both surprised and grateful. You have a great employee in Mr Russo. Thank you, Jerry Pothier More

Scheduled service Quick, easy, done professionally. I was in and out in less than hour. I even got a complimentary car wash coupon. I recommend this service team. Aweso Quick, easy, done professionally. I was in and out in less than hour. I even got a complimentary car wash coupon. I recommend this service team. Awesome! More