Woburn Toyota Scion - Service Center

60,000 Mile Maintenance Originally went in for oil change only but Victor pointed out that the 60,000 mile maintenance was close. Victor went over all the things included in Originally went in for oil change only but Victor pointed out that the 60,000 mile maintenance was close. Victor went over all the things included in both the regular and the platinum maintenance and I decided to do it now while the car was already there. All work was completed in less than 3 hours and to the best of my knowledge satisfactorily. Also was able to take advantage of coupon discount for this service. More

no stress The work was done within the time promised. The service agent went over all of the paper work answering all my questions. As a bonus, the service agen The work was done within the time promised. The service agent went over all of the paper work answering all my questions. As a bonus, the service agent was very courteous and friendly which took the pain out of having the car serviced. Usually it is an unpleasant experience. More

Excellent Customer Service Woburn Toyota always provides outstanding customer service esp John Russo who patiently explains what was done and if there are recommendations for ch Woburn Toyota always provides outstanding customer service esp John Russo who patiently explains what was done and if there are recommendations for changes also provides the reasons for those recommendations. If you ask them if it could held off, they make every effort to do so or let us know why it is better to do it now. There is no pressure or pushing and it's a hassle free service. More

A Friendly Help My wife's old Toyota got a flat tire. We went to Woburn Toyota trying to get the tire fixed. Mr. Russo explained to us on the options we have. Alth My wife's old Toyota got a flat tire. We went to Woburn Toyota trying to get the tire fixed. Mr. Russo explained to us on the options we have. Although we did more on the car than what we originally planned to do, we like Mr. Russo's patience. More

my great experience at toyota sevice Hi I would usually be under the impression that the visit to the service dealer would be costly try to sell me work I don't need and would previously Hi I would usually be under the impression that the visit to the service dealer would be costly try to sell me work I don't need and would previously never go to a dealership for service but my experience of John Russo one of the service writers is very helpful and knowledgeable about my Toyota Tacoma was reassuring of what my needs are for the truck very helpful and I look forward to seeing him and confident I am taking it to the right place. Thank You Joe Silva More

Customer Service Representative John C. Russo is a very friendly, knowledgeable person and fully explained every detail of the service to my car. He enrolled me in t Representative John C. Russo is a very friendly, knowledgeable person and fully explained every detail of the service to my car. He enrolled me in the Rewards Program and fully explained the advantages. He is an outstanding employee. More

I came in for unannounced service due to my check engine light, was taken care of right away by John Russo. Thanks John, Great Job!! light, was taken care of right away by John Russo. Thanks John, Great Job!! More

Service and Sticker When I entered the Service Area, I was immediately greeted and everyone was so nice. I worked Victor. He was friendly. He kept me informed at every st When I entered the Service Area, I was immediately greeted and everyone was so nice. I worked Victor. He was friendly. He kept me informed at every step, which was great. I needed information and he was very informative and helpful. I am on the Warranty Maintenance so the basics didn't cost me but I did buy a filter and would do it again. I can't say enough about Victor, I feel that he went above and beyond. I saw him with other customers and he was informative and friendly with them also. I thought that I had such a good job done and a great, easy experience that I could not wait to get home and do this. Thank you. More

Good recommendations about the vehicle and suggestions regarding what's required immediately and good to have done. Didn't check with other dealers but costs sounded quite reasonable too. regarding what's required immediately and good to have done. Didn't check with other dealers but costs sounded quite reasonable too. More

Great service I always have great service at Woburn Toyota. Jason was my service man on 4/1. I went in for a oil change and then he told me I needed rotors and pads I always have great service at Woburn Toyota. Jason was my service man on 4/1. I went in for a oil change and then he told me I needed rotors and pads in the front. He had explained why and another service man showed me some rotors that were close to mine that needed that service. They did it that night and the price was good because I had $75 off coupon. My Corolla does have 50,000 miles and I trust Woburn Toyota and Jason. He was very friendly and had a sense of humor, which we need at the end of the day with our hectic work schedule. More