Woburn Toyota Scion - Service Center

It has been a great experience when having services with John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes. highly recommended. More

Mr John Russo was extremely professional and very knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. More

Victor is awesome!! He's great in person & through email when I have random questions :) his customer service always makes me want to return here for additional work! through email when I have random questions :) his customer service always makes me want to return here for additional work! More

Victor is really the best. I've consistently been impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I return. (our account is under "David McSweeney," my husband.) More

Excellent service , great customer relationship skills ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the prob ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the problem (which had to do with a part of tire sensor ), demonstrated the symptom with another damaged sample part and he provided the right solution. More

Brought my 07 Corolla to Woburn Toyota because of a check engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with m engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with my intake manifold gasket, which was replaced. John also suggested an oil change and 20-point courtesy check, which revealed safety issues, again quickly resolved. I am very happy with the service, price and time in shop and always feel confident when I leave, namely because the work is dependable and John's advice is always spot on. BTW I have two other Toyota's that are also serviced in John's shop at Woburn Toyota. It's good to have a dealer and advisor you can depend on. More

Great, friendly service from the staff as well as given essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as soon as possible. More

John was very helpful in finding an oil filter in a short amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. More

John was very detail-oriented, responsive, and friendly. He offered explanations where possible, kept us updated on the status of our servicing, and helped me clean off and warm up my truck when I came to p He offered explanations where possible, kept us updated on the status of our servicing, and helped me clean off and warm up my truck when I came to pick it up. He was a pleasure to work with and was very attentive to our needs. More

The work was done when promised. I was kept up to date and given some recomondation on what should be done. everthing was handled in a professional manner. The service person was pleasant to deal with. and given some recomondation on what should be done. everthing was handled in a professional manner. The service person was pleasant to deal with. More