Woburn Toyota Scion - Service Center

Great job. John was very helpful, and constantly kept me up to date on my cars progress. I would recommend him for future service work. up to date on my cars progress. I would recommend him for future service work. More

Service Rep John Russo was very good. Made me feel welcomed. He explained the service and various programs very well and was very receptive to all questions. welcomed. He explained the service and various programs very well and was very receptive to all questions. More

John was great to work with. He kept me informed about everything that was happening to my vehicle, and did the best to accommodate me. everything that was happening to my vehicle, and did the best to accommodate me. More

They took good care of me. I had an issue and he resolved it for me and got me out of there on time to make my next apt. it for me and got me out of there on time to make my next apt. More

My experience here was incredible. I was accommodated as soon as I entered the building and completely filled in on each thing they were doing for my car. My tail light was not functioning properly and they soon as I entered the building and completely filled in on each thing they were doing for my car. My tail light was not functioning properly and they easily found the issue and fixed it in great timing. I was very pleased! More

I went in just for routine maintenance and while the work was fine it was really the people that made it such a positive experience. Everyone I met with was very helpful. I originally was in the wrong buil was fine it was really the people that made it such a positive experience. Everyone I met with was very helpful. I originally was in the wrong building and the person there was super helpful in getting me to the right spot - he walked me over and gave my info to the right rep, and even helped me get the registration out of my car when I had forgotten it. The main rep I dealt with, John Russo, did everything he could for a quick and easy visit. I had to bring my daughter with me and from having my car parked out front at the end of the visit to offering to put on a kids' show on the TV for her, he was just great. They also pointed out my inspection sticker which could be updated and had that taken care of during the same visit. I will definitely be going back. The only difficulty I had was with the parking when I arrived - it was very busy and there were no spaces available. But even then a rep in the parking lot showed me where I could double park and offered to move my car to a space once there was room, which I greatly appreciated. More

I went in to get an oil change and John was very helpful, he was very informative in what mistakes I have been doing in the past when I was taking my car to lawless. He was very helpful in letting me know wh he was very informative in what mistakes I have been doing in the past when I was taking my car to lawless. He was very helpful in letting me know what effects it could have to use the wrong oil, and was veru informative on what to do in the furture. He set up my next oil change and left me feeling fully served and appreciated. I enjoyed my experience at this dealership and will feinately be coming back for my future services even beyond my warranty. More

I received a great deal on a wheel alignment through a coupon, and they did a great job fixing my alignment problem. They were prompt and the employee who helped me, Scott, was very helpful and friendly, coupon, and they did a great job fixing my alignment problem. They were prompt and the employee who helped me, Scott, was very helpful and friendly, while giving a specific timeframe in which I could expect my car. More

These guys are very reasonable, friendly and upfront. They are not pretentious. Price is also good. I have come here for buying a car and for service for another car. All the time I get great customer se They are not pretentious. Price is also good. I have come here for buying a car and for service for another car. All the time I get great customer service experience. I have lived in many towns and multiple states, so I have had customer experience at a lot of different dealership places. This place is by far the best experience I have had. It's kind of smaller than others, but truly customer oriented. I like all the CSRs who have attended to my request. Last winter I have had the hood cover of my car torn, and took to a Midas place near by. They said that they cannot fix it, but they can remove it entirely and it would cost 40$. But the Woburn Toyota guys fixed it for 25$. Really happy about this place. More

Woburn Toyota has great service, convenient hours and courteous employees. They always explain the reason for any recommended repairs and call promptly. Prices are always disclosed and my car is always courteous employees. They always explain the reason for any recommended repairs and call promptly. Prices are always disclosed and my car is always finished on time. I love their Express Service as well. More