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Wolfchase Honda

Bartlett, TN

Overview
Employees
Reviews
Vehicles
4.8
7,434 Reviews
We offer a hugh selection of New and Certified Pre-owned Honda automobiles at Wolfchase Honda in Bartlett / Memphis, Tennessee. We specialize in Hondas and Pre-owned Autos including used 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 2018, 2019, 2020 and new 2021 models. We offer a great selection of cars, trucks, vans and SUVS, including but not limited to, Honda Fit, Civic, Accord, CR-V, HR-V, Pilot, Ridgeline and Odyssey. We have a State-of-the-Art Service Department with Certified, Trained Honda Technicians, a great selection and great values. At Wolfchase Honda we strive to provide truly exceptional service in a family friendly atmosphere, all while providing you with a great deal, which also means better value on your trade in. At Wolfchase Honda’s website, you can take advantage of our easy express buying advantage, search vehicles, compare vehicles, build your new car, get a quote on a new or pre-owned vehicle, schedule a service appointment, schedule a test drive, value your trade, pull a free vehicle history report on pre-owned vehicles and much more. We've been voted numerous years as the Best New Car Dealership by the people of Bartlett, including this past year. Many people travel from all around to purchase a car from Wolfchase Honda, people from Nashville, Jackson, Knoxville, Tupelo, Oxford, Tennessee, Mississippi, Arkansas, Missouri, Kentucky, Illinois and many more. If you have a special request or would like any extra help finding a Honda in our area, please contact us. We look forward to being your automotive partner.
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2982 N Germantown Rd

Bartlett, TN

38133

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Showing 7,434 reviews

July 12, 2018

Excellent Service I really appreciate the great service received at this service department. They are always very helpful and was able to get the issue fixed the same More

by JENMCCULLEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Jones and Skyler Lewis
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Jul 19, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our Service Department and thank you for taking the time to leave a 5-star review for our dealership. I'm so happy that you recognized both Abdul and Skyler as they are both long time and valued members of our Service Team. We truly appreciate your business and look forward to serving you again.

July 12, 2018

Excellent customer service! The sales process was smooth and quick. Finance was clear and straightforward. Overall a great customer experience. I would recommend seeing them to c More

by Jamie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Debra Parks, Jason Tao
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Jul 19, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase the opportunity to earn your business and for taking the time to provide a review. It's great to hear that you found the overall buying process to be smooth and quick and that you enjoyed our finance process. We truly appreciate your business and your recommendations and wish you many safe and happy miles in your new Honda.

July 11, 2018

Quick and painless John Lau was great, very knowledgeable about the Honda Accord Hybrid Touring that I came in to test drive. Will definitely come back to him next time More

by CSMEEK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thomas, John Lau
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Jul 16, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback about your recent buying experience at Wolfchase Honda. I'm pleased to hear that John was able to answer all of your questions and provide you with a comfortable and knowledgeable buying process. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

July 11, 2018

great customer service Wolfchase Honda has great customer service. They answered all questions with no confusion. The finance guy was awesome and down to earth. We had a gre More

by ELUNDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mack, Bill Thomas, Sean Pak
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Jul 16, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your business and thank you so much for your 5-star review! We strive to provide experiences like this, so it's very rewarding to read your comments. I will make sure Sean, Bill and Fred all get a copy of your great review. We truly appreciate your business and wish you many safe and happy miles in your new Honda.

July 11, 2018

Great Friendly Servive Service experience was great except for the long wait but they were real busy But the friendliness of the employees was very exceptional & nice Plea More

by PLSAVAGE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter , Lea Lawrence
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Jul 16, 2018 -

Wolfchase Honda responded

Thank you so much for your kind review. I'm pleased to hear that you enjoyed our employees and found our team easy to work with. I hate to hear you had a longer than usual wait, but we truly appreciate your patience. Thank you for your patronage and we look forward to serving you again.

July 11, 2018

Great service Bought a Pilot recently and had a great experience - made the process easy and seamless. Thanks Jason and John for your help! Love the new car! More

by KATHCART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McCoy, Jason Tao
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Jul 16, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide a positive review, I'm happy to see that we earned 5-stars. Jason and John are both long term employees and valued members of our Sales Team, so I'm pleased the read that they provided you with an easy and seamless buying experience. We truly appreciate the opportunity to earn your business and we wish you many safe and happy miles in your new Honda Pilot!

July 10, 2018

Knowable, Friendly and very helpful. Customers have to know when making an appointment, service hours start at 7am. Don't set an appointment to be seen at 6am. You will set for an hour. More

by RONTODD1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence, John Lau
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Jul 10, 2018 -

Wolfchase Honda responded

Thank you for taking to time out of your day to leave feedback. We do open at 7:00 a.m. and if you made an appointment for 6:00, there would be a wait. We do have our hours posted on our website as well as our service department, so I will check the online scheduling tool to see if there is an issue there. We appreciate your business and look forward to serving you again.

July 10, 2018

Upset and Disappointing There was a whole shift change before my simple oil change was done. I was quoted an hour and a half and it took 3 1/2 hours.... More

by TWEND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lea Lawrence
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Jul 10, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback regarding your recent oil and filter change. I certainly understand your frustration and completely agree that your wait time was unacceptable. I will be sure to pass your comments along to our Service Manager so that he can review it with everyone involved. We appreciate your business and hope that you will give us another opportunity in the future.

July 10, 2018

Service dept As always, the service department is efficient and the people are super nice. They get you in and out very quickly, answer all of your questions. More

by WAYNE.COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schola
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Jul 10, 2018 -

Wolfchase Honda responded

Thank you for your wonderful review and for your loyalty. Jeff is a valued employee and a great asset to our Service Team. We truly appreciate your business and look forward to serving you again.

July 10, 2018

Great people to deal with. Mr. Fred was a true gentleman from the first time we talked all the way through the buying process. Never any pressure from anyone at the dealership.T More

by MIKE.BROWNCVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alexander , Fred Mack, Bill Thomas, Richard Hall
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Jul 10, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave positive feedback and thank you for giving Wolfchase Honda an opportunity to earn your business. I’m so happy that you enjoyed your car buying experience from the beginning with Fred all the way through finance. We truly appreciate your business and look forward to serving you again. We wish you many safe and happy miles in your new Honda.

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