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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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July 14, 2018

Oil change Excellent customer service, It did not take as long as expected since they were busy. Each employee I dealt with were very nice and polite. More

by elainebusbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis, Kevin Reeves
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback regarding your recent visit to our Service Department. I'm pleased to hear that you found our staff to be friendly and the service time to be efficient. We truly appreciate your business and look forward to serving you again.

July 14, 2018

Outstanding Customer Service! Brought my CRV in for 120,000 mile maintenance. As always, Dexter provided exceptional customer service. He always goes above and beyond! Additiona More

by JDaleke
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 24, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs, we appreciate your loyalty. Dexter is amazing and always goes above and beyond to take care of our customers, so it's great to see that you recognized him for his great service. We look forward to serving you again.

July 13, 2018

Extra friendly service Always a pleasure when smiling people are so eager to assist and help you! These guys are super and have been for the many years I have known most More

by TMILLS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andul
Jul 19, 2018 -

Wolfchase Honda responded

First and foremost, thank you for your loyalty! It's always great to receive comments, like yours, that say our staff is friendly and eager to serve, as we strive to provide truly exceptional service to each and every client. We truly appreciate your business and look forward to serving you again.

July 13, 2018

Oil Change Service & Prior Service Check I was greeted in the service isle by Jeff Scola who gave my paperwork to Dexter Alexander, my previous service advisor. Dexter noted my concern and t More

by GCHICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent oil and filter change. I'm pleased to hear that you enjoyed dealing with both Jeff and Dexter, as they are both valued members of our Service Team. I'm also happy to hear that you appreciated the complimentary multi-point inspection and that Dexter took the time to review it with you. We appreciate your loyalty and look forward to serving you again.

July 13, 2018

Service I have been having my oil changed by the Honda Service Department there since the purchase of my first Honda (approx. 2006). I have always been pleas More

by FJPARTRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duggan
Jul 19, 2018 -

Wolfchase Honda responded

Freeda, thank you so much for your wonderful review and for your loyalty to our Service Department! I'm so happy you enjoyed being serviced by Tony. Tony is a long time, valued member of our Service Team and I will make sure he gets a copy of your kind remarks. We truly appreciate your patronage and look forward to serving you again.

July 13, 2018

Quick fast and exceptional I pulled in at the last minute to get an oil change done yesterday and had an issue, I was quickly attended by Erin, Eric and Abdual. They always give More

by EBOCWEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Erin and Eric, Ricky Griffin
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such wonderful feedback for our dealership. It's very rewarding to read your comments as we strive to make each and every customer feel like family. All of the employees that you recognized in your comments are valued members of our staff and we are lucky to have them. We truly appreciate your loyalty in both sales and service and look forward to serving you again.

July 12, 2018

I would recommend but with a warning label I pay extra for the honda care. they tried to get me to pay for the tow truck. Then they sent a tow truck and he dropped my car off 10 minutes later. More

by cherhill73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none listed
Jul 16, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feeback. It sounds like there was quite a bit of confusion with your vehicle being towed in due to a lack of communication between Honda Care and the dealership. I will make sure that our American Honda representative gets a copy of your review so that they, along with our team, can improve on this process. I'm certainly sorry to hear that no one assisted you when you were here last, that is simply not acceptable. I assure you that we want your business and we want the opportunity to earn your business again in December. If you run into a situation similar to the last one, simply ask the front desk operator to get a Sales Manager for you. We truly appreciate your loyalty and hope that you will give us another chance to serve you.

July 12, 2018

Excellent service I appreciate the great service that I experienced at Wolfchase Honda. Everyone was friendly and helpful. My wait time wasn’t long, even though my serv More

by RENIECESTEVENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Abdul
Jul 16, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's service needs. I'm happy to hear that you found everything to be efficient and our staff to be friendly. We truly appreciate your business and we look forward to serving you again.

July 12, 2018

Excellent Service I really appreciate the great service received at this service department. They are always very helpful and was able to get the issue fixed the same More

by JENMCCULLEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Jones and Skyler Lewis
Jul 19, 2018 -

Wolfchase Honda responded

Thank you for your loyalty to our Service Department and thank you for taking the time to leave a 5-star review for our dealership. I'm so happy that you recognized both Abdul and Skyler as they are both long time and valued members of our Service Team. We truly appreciate your business and look forward to serving you again.

July 11, 2018

Great Friendly Servive Service experience was great except for the long wait but they were real busy But the friendliness of the employees was very exceptional & nice Plea More

by PLSAVAGE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter , Lea Lawrence
Jul 16, 2018 -

Wolfchase Honda responded

Thank you so much for your kind review. I'm pleased to hear that you enjoyed our employees and found our team easy to work with. I hate to hear you had a longer than usual wait, but we truly appreciate your patience. Thank you for your patronage and we look forward to serving you again.

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