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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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July 03, 2018

Routine Maintenance I had made an appt for a set time, but arrived early and they still took my car back immediately; friendly and effcient staff/service rep More

by nursekim508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Jeff and Wolfchase Honda's Service Department. Our goal is 100% customer satisfaction and it sounds like Jeff provided that to you. We strive for every visit to be worthy of 5-stars and certainly appreciate your review. We thank you for your business and look forward to serving you again.

July 03, 2018

good service but staff in the main lobby are too loud. Service was quick considering I was a drop-in customer. I do not like to read in the main lobby. and at this last visit, staff would holler back and More

by LOHRUM58@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent service needs and thank you for your feedback. I certainly agree with you and will pass your comments along to our General Manager and Sales Manager to discuss at their next meeting. We appreciate your business and look forward to serving you again.

July 03, 2018

weird sound a knocking sound was drying me crazy under the car. called jeff he drove car (weird) he had a man.found problem.car better than before. More

by LUIGIVIGLIETTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent sound issue. I'm happy to hear that Jeff was able to determine where the noise was coming from and get it corrected. We truly appreciate your business and look forward to serving you again.

July 03, 2018

Excellent Care and Trust I trust Dexter and the service team to do both a great job and the right maintenance. Trust is key to providing great service and Dexter recommends m More

by Honda_for_Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jul 03, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave a five star review for our Service Department. Dexter is a very valuable member of our Service Team and always goes above and beyond to provide excellent service to our clients. We truly appreciate your your business and look forward to serving you again.

July 03, 2018

BEST SERVICE DEPARTMENT IN THE CITY!!! Fast, friendly, dependable, reasonable and trustworthy service department. Would never consider going anywhere else. I have owned several Honda's ove More

by Michelle61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Jones, Lea Lawrence
Jul 03, 2018 -

Wolfchase Honda responded

Wow, thank you for your amazing feedback. On behalf of our entire dealership, thank you for your loyalty and for taking time out of your day to leave such great feedback. We truly appreciate your patronage and look forward to serving you again.

July 03, 2018

Excellent service. Scheduled a noon service appointment and it was incredibly efficient. Excellent service all around. Skyler is a pleasure to deal with as he is very at More

by cjwolford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Jul 03, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your vehicle's needs. I'm pleased to hear that everything went well and that you found our service to to be quick and efficient. Skyler is a real asset to our Service Team and I will make sure he gets a copy of your review. We appreciate your loyalty and look forward to serving you again.

July 03, 2018

Thanks to Schuyler Lewis got in and out within an hour My day started out with a nail in my tire was running late and had a busy day thanks to Skulet Lewis got in and out within an hour he is always fri More

by FEEBS5055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skulet lewis
Jul 03, 2018 -

Wolfchase Honda responded

Thank you so much for your wonderful review. I'm so happy to hear that Skyler was able to get your tire fixed in a quick and efficient manner. We truly appreciate your business and look forward to serving you again.

July 03, 2018

The oil change was done in a timely matter The reason why I gave the excellent rating is because I've never had a bad experience when dealing with Wolfchase Honda service department. Mr. Dexte More

by EDHARRIS1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abner Turner
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback on behalf of our Service Department and Dexter. Dexter really does go above and beyond with our clients and strives to always provide them with only the best and most efficient service. Thank you for your business and we look forward to serving you again.

July 03, 2018

Fast and professional Quick and quality service for oil change. Service advisor was very professional and prompt throughout the process. I will continue to use Wolfchase H More

by Sproci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefff Scola
Jul 09, 2018 -

Wolfchase Honda responded

Thank you so much for sharing your experience with Wolfchase Honda and Jeff Scola. Our goal is 100% customer satisfaction and it sounds like Jeff provided that to you. We truly appreciate your business and look forward to serving you again.

July 02, 2018

Great service! Dexter did an awesome job attending to us and getting service done on our Pilot. Great experience and no pressure to try and push extra items on us th More

by UTVOLS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Jul 09, 2018 -

Wolfchase Honda responded

Thank you for taking the time to provide feedback about your recent service experience at Wolfchase Honda. I'm so pleased to hear that you enjoyed the service provided by Dexter, as Dexter is a very valuable member of our Service Team. Dexter always goes above and beyond to provide truly exceptional service to our clients. We appreciate your business and look forward to serving you again.

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