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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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June 13, 2018

Best place to service your car Our car will be 12 years old in July. It has received service from this center for 11 of those years. It has Over 255,000 miles on it. I believe it ha More

by SYLVIAHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ABdul Jones, Dexter Alexander
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your wonderful review and for trusting Wolfchase Honda with all your service needs. What you have stated is very true, if you keep you car maintained and care for, it will last you a long time. We truly appreciate your loyalty and look forward to serving you and your Honda again.

June 13, 2018

Tire repair Dexter is always very helpful and knowledgable when it comes to Honda products. If he doesn't know he will direct you to the right person. I've been a More

by VPHILLIPS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jun 25, 2018 -

Wolfchase Honda responded

Wow, we appreciate your loylaty. You've been coming to see us for about as long as we have been at Wolfchase! Dexter is a valued member of our Service Team and always strives for 100% customer satisfaction, so it's very rewarding to read your comments and I thank you for recognizing him. We truly appreciate your loyalty and look forward to serving you again.

June 13, 2018

Wonderful Technicians were all very friendly, polite and informative. I felt very confident that my needs would be taken care of and anything else that needed More

by MATLOCK480701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback for our service department. I'm happy to hear that you enjoyed working with Jeff and that you found him to be friendly, polite and informative. I will make sure that Jeff gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

June 12, 2018

Always nice reception of all Employees Happy with experience. I was immediately received with positive reception. No long wait! Did not feel because I was a woman I would be “ripped off More

by CJBRYSON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Henderson
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. It's so rewarding to read your review, as we always strive to provide truly exceptional service to each and every customer. We truly appreciate your business and look forward to serving you again.

June 12, 2018

Great Everyone was helpful and polite . Great customer service. I was greeted immediately upon arrival , Instructed to the person I needed to see and provid More

by KFOSTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for sharing your feelings about your recent visit to our Service Department. I'm so happy to hear that you took advantage of the complimentary shuttle service and that they took you home and then picked you up when your car was ready. We appreciate your business and we look forward to serving you again.

June 12, 2018

3+ hours for an oil change When I brought my car in for an oil change, I was told there was a 2 hour wait. Since I had no other option, I chose to wait. Over 3 hours later, my v More

by CD1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dexter, Abdul.
Jun 12, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback about your recent oil and filter change service. 3 hours for an oil change is unacceptable and I certainly understand your frustration. I will provide a copy of your review to management so that this matter can be discussed with all involved. We truly appreciate your business and on behalf of the entire Service department, I apologize for your long wait.

June 12, 2018

Check of lit system indicators & Clear. Wheel bearing issu. I believe the service manager & service advisor were concerned about my wellbeing. A bearing had been changed out but seemingly was not working with t More

by GCHICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove and Dexter Alexander
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. Our Service Manager and our employees are always concerned about the well-being of our customers and want to make sure their vehicles are serviced properly and in excellent working condition. We truly appreciate your business and look forward to serving you again.

June 11, 2018

Great!!! Hooray to my service technician Mr. Skyler Lewis! I really appreciate his professionalism & kindness. Also I thank Mr. Abdul Jones for being a great S More

by BEVERLYHART2129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Anderson, Bill Thomas
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such a wonderful review for Skyler and Abdul! They are both valued members of our service team who always strive to provide the best to our customers. We truly appreciate your business and look forward to serving you again.

June 11, 2018

Great customer service Skyler Lewis was professional and courteous. He worked out the problems with my car, and took care of it and me. I highly recommend Wolfchase Honda an More

by dave.wainwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Lewis
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your 5-star review and for your recommendations. It's so pleasing to read your comments about Skyler, as he is a very valuable member of our Service Team. Skyler always strives for 100% customer satisfaction, whatever it takes. We truly appreciate your business and look forward to serving you again.

June 11, 2018

Excellently Excellently,I always have an excellently experience whenever I bring a my car in for service. Dexter does a wonderful job. He is knowledgeable, fr More

by BARBIEWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Jun 25, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and for taking time to post a review on behalf of our Service Department. Dexter is a valued member of our Service Team and we are lucky to have him on our staff. I will make sure that he gets a copy of your nice review. We truly appreciate your business and look forward to serving you again.

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