3,747 Reviews of Wolfchase Honda - Service Center
Always excellent service. Dexter is very professional. Dexter Alexander is an excellent service tech. He is very knowledgeable and supportive. He provides clear and concise information and answers questi Dexter Alexander is an excellent service tech. He is very knowledgeable and supportive. He provides clear and concise information and answers questions readily. He has a lot of experience and remembers what maintenance and repairs occurred on both my vehicles. When I call him on the phone he provides valid feedback and potential cost estimates so there are no surprises when I bring my cars in for service. Thank you Dexter for being a great representative at Wolfchase Honda. He is the main reason why I keep coming back because of his positive attitude and expertise. More
Oil change and tire rotation The gentleman I worked with was very friendly and knowledgeable. It was much easier than usual to get my CRV serviced. I will definitely be returning The gentleman I worked with was very friendly and knowledgeable. It was much easier than usual to get my CRV serviced. I will definitely be returning for my next service. More
Awesome This young man was professional. He greeted us with a smile and went on to tell us how long we had to wait on the oil change. This young man was professional. He greeted us with a smile and went on to tell us how long we had to wait on the oil change. More
Excellent Customer Service I always receive excellent customer service from any employee that I interact with weather it's speaking or conducting business. I love my Honda ridg I always receive excellent customer service from any employee that I interact with weather it's speaking or conducting business. I love my Honda ridgeline and Honda accord both are being well taken care of with Wolfchase Honda. Thanks everyone More
ALWAYS GREAT SERIVICE!!! The staff is always nice and friendly I've been coming to this location for years!! Its always nice to come in and see the same faces Mr. Dexter is al The staff is always nice and friendly I've been coming to this location for years!! Its always nice to come in and see the same faces Mr. Dexter is always upbeat and awesome! More
Nice staff The staff is polite when you enter the service area. I appreciate the comfortable waiting area too. I wish they would wash and vacuum your vehicle be The staff is polite when you enter the service area. I appreciate the comfortable waiting area too. I wish they would wash and vacuum your vehicle before returning it to me. More
Great Experience with the service department! Always so helpful and friendly- not too pushy but want to help the customer. It must be the great leadership from Abdul! with the service department! Always so helpful and friendly- not too pushy but want to help the customer. It must be the great leadership from Abdul! More
Excellent customer service Excellent service, excellent stuffs and everything, complimentary snacks, well managed service, on time as said, cleanness, cleaned car inside, washed Excellent service, excellent stuffs and everything, complimentary snacks, well managed service, on time as said, cleanness, cleaned car inside, washed it from out side etc. More
Honda Routine Maintenance It was time for an oil change, plus my tire pressure indicator was glowing. I arrived at 4:45 PM, 75 minutes before closing. No one seemed to be conce It was time for an oil change, plus my tire pressure indicator was glowing. I arrived at 4:45 PM, 75 minutes before closing. No one seemed to be concerned about it being so close to quitting time. The service rep asked the reason for this call, had me sign the paperwork, & took my key while I headed to the waiting area. While waiting, I received a phone call from the service bay, reporting there was a nail in one tire, causing a slow leak. He asked permission to patch the tire because it would accrue an additional charge, I agreed because it needed to be repaired. My entire visit was completed before the 6PM closing time. The service rep applied a coupon for the oil change, reducing my balance by $10 AND I received a coupon for a FREE car wash. I am more than satisfied. I appreciate Wolfchase having immediate service. [On a side note, I could have used a charging station or more than one electric outlet for replenishing my battery while I waited. My phone was dying while I was seated. There was one electrical outlet, behind an occupied chair. I didn’t want to bother the seated person so I searched until I found an outlet under the telephone bank cubicles. Not a complaint, just a suggestion.] More
expensive labor labor is too expensive there should be a bigger discount if you spend a lot for services. but service is good. the last time my friend check my break labor is too expensive there should be a bigger discount if you spend a lot for services. but service is good. the last time my friend check my break pad and he said it needs to be replace soon. after that i informed the service center if it is needed. they said they will check it in their multi point check up. then they said its good. this time i said check it specifically. then they need to be replace. is the multi point really checking what they need to check? but still i spend almost 400 on labor and 200 on parts. not balance at all. although they fix it properly still too EXPENSIVE. More