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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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May 21, 2018

Oil change The service department provides excellent customer service everytime that I come. Dexter is always friendly and very helpful. I always reccommend Wolf More

by johnaetoo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander, Lea Lawrence
May 21, 2018 -

Wolfchase Honda responded

Thank you for your loyalty and thank you for taking time to leave public feedback about your recent service experience at Wolfchase Honda. We strive to provide truly exceptional service, so it's rewarding to read your comments. We appreciate your business and your recommendations and look forward to serving you again.

May 20, 2018

Service Good service and brief . Had oil change and tire rotation. Like the safety all point check in the fluid level. Tech stated tires were in the yellow, More

by Pilotgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Dexter
May 21, 2018 -

Wolfchase Honda responded

Thank you for your recent visit to our Service Department and thank you for taking time out of your day to leave feedback. I'm happy to hear that you found your service to be good and brief and appreciate the complimentary multi point inspection. If you have concerns about your tires, we will be happy to check them anytime you are in our area. Thank you for your business and we look forward to serving you again.

May 20, 2018

Great friendly and professional service! Dexter was very friendly and professional in getting my service done by the mechanic. He explained the cost which was accurate and was very profession More

by JHMURPHYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
May 21, 2018 -

Wolfchase Honda responded

it's rewarding to read that Dexter provided you with a professional and efficient service and also made you feel so comfortable. We strive to provide truly exceptional service, so it's always great to read comments like yours. We truly appreciate your patronage and we look forward to serving you again.

May 19, 2018

Fast, friendly and fair pricing. They are fast, friendly and have very fair pricing. Great service also. I Love the shuttle - it is so convenient. Never take my Honda anywhere else. More

by CSUZIEWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Mario
May 21, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback about your recent visit to our Service Department. It's great to hear that you found our staff to be fast, friendly and providing quality service at a fair price. I'm also happy to hear that you enjoy the complimentary shuttle service, as we strive to make our customers comfortable and provide conveniences for them. Thank you for your business and we look forward to serving you again.

May 19, 2018

Great Customer Service! Jeff in the service department is always a pleasure to work with. It is alway a nice experience when you go to a dealership and receive great customer More

by JSAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
May 21, 2018 -

Wolfchase Honda responded

It's wonderful to hear that you enjoyed your recent service visit and you were happy with the service provided by Jeff. Jeff is a valuable member of our service team and I will see that he gets a copy of your kind remarks. We truly appreciate your business and look forward to serving you again.

May 18, 2018

Great experience. Service personnel provided an excellent description of what car service should be completed. Service was completed in 45 minutes which was about thir More

by danscherf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
May 20, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent vehicle service. It's great to hear that you found our staff to be great communicators and also efficient. We strive for customer experiences, like yours, so it's always rewarding when it is recognized. We truly appreciate your business and look forward to serving you again.

May 18, 2018

Excellent Service This was my first time at Wolfchase Honda and Erin Henderson was my Service Advisor. Erin provided me with excellent customer service. I will be back More

by carlad6425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Henderson
May 21, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda an opportunity to earn your service business recently. I'm happy to hear that you had a great experience and you enjoyed working with Erin. Erin is a valued member of our Service Team and I will make sure she gets a copy of your review. We truly appreciate your business and we look forward to serving you again.

May 18, 2018

Great Customer Service Dexter Alexander is an excellent Service Advisor. He is polite, professional, and knowledgeable. He explained what was going on and got everything t More

by cece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
May 21, 2018 -

Wolfchase Honda responded

It's rewarding to hear that our Service Team communicated with you so well during your recent visit. Dexter is a long time employee and we are very lucky to have him on our Service Team. We appreciate your patronage and look forward to serving you again.

May 18, 2018

Excellent service, friendly staff Excellent servicell. Friendly staff. Service quick and timely. Answered all questions. Would recommend this location to family and friends. Can apprec More

by MEMPHISTIGERFAN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
May 21, 2018 -

Wolfchase Honda responded

Thank you for your great review and thank you for your recommendations. I'm happy to hear that you experienced a fast and friendly service visit recently. I understand your comment about the courtesy car and will certainly pass it along to management for review and consideration,. We truly appreciate your business and look forward to serving you again.

May 18, 2018

Oil change I pulled into the bay for an oil change and before I could put my vehicle in park an attendant was there. They are always very courteous and respectf More

by CHIQUITAPDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Thomas, Abner Turner, John Herod
May 21, 2018 -

Wolfchase Honda responded

Thank you for making the drive to Wolfchase Honda and for taking time to leave such positive feedback. We appreciate your loyalty and are so pleased to hear that you enjoy the service you receive from our team. We strive to provide truly exceptional service, and it's always rewarding to read comments like yours. We look forward to serving you again.

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