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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,969 Reviews

3,969 Reviews of Wolfchase Honda - Service Center

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April 17, 2018

Great service! Tony provided excellent customer service - above and beyond, as he always does. He is one of the reasons I continue to purchase Honda vehicles! He is More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Duggan
Apr 18, 2018 -

Wolfchase Honda responded

Thank you for your trust and loyalty to our dealership! We understand how important it is for a client to build trust with the dealership and we strive to provide truly exceptional service in each and every department. It sounds like you have personally experienced the results of our efforts and I will see that each and every member of our team that you have mentioned in your review gets a copy of your awesome remarks. Thank you for your patronage and we look forward to serving you again soon.

April 16, 2018

Fast friendly service Fixed my issue in a timely manner Everyone was extremely friendly and helpful. Have not had any problems since. Would definitely recommend them to o More

by mbarnett2286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 18, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide a review for others to read. We appreciate you choosing Wolfchase Honda for your recent Service needs and are happy to know that you found our staff to be friendly and helpful and your service to be efficient. We look forward to serving you again and truly appreciate your recommendations.

April 15, 2018

came in for oil change no problems...great service for a weekend oil change my wait was not that long and was greeted and treated well well plus a car wash...no complaints to submit at this time. More

by MMARTIN5176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jones
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for your comments about your Saturday Service at Wolfchase Honda. I'm happy to hear that you found everything to your satisfaction, as that's our number one goal. We truly appreciate your business and look forward to serving you again.

April 15, 2018

Oil change Staff's attitudes were very professional. As a consumer, I felt a GOOD deal of confidence in them. I appreciated the timely manner in which the wor More

by dorrisbell1613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexandet, Lea Lawrence
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for giving Wolfchase Honda the opportunity to earn your service business and for taking time to leave positive feedback. It's great to hear you enjoyed working with our staff and found them to be professional and efficient. We value your opinion and we look forward to serving you again.

April 15, 2018

Excellent job My service advisor was very friendly and the job was completed earlier than the estimated time frame.. Nice area to wait with coffee and hot tea provi More

by MARSHAJO4422
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for your comments regarding your recent visit to our Service Department. It's great to hear you enjoyed the complimentary amenities and the waiting area. We strive to provide a clean and comfortable environment while you are having your car serviced. We appreciate your business and look forward to serving you again.

April 14, 2018

Great experience for an oil change. I brought my Ridgeline truck in for its first oil change. My service took less time than I thought and the service rep was prompt and very friendly. More

by MEMPHISMCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Apr 17, 2018 -

Wolfchase Honda responded

It's great to hear your service visit earned us a 5-star rating! It's also great to know that you found the service to be both efficient and friendly. We strive to provide truly exceptional service and it's always rewarding to read comments such as yours. We truly appreciate your business and look forward to serving you and your Ridgeline again.

April 14, 2018

Nail in my tire. Dexter And Scott took great care of me on a busy Friday afternoon. I was in a panic because my tire was going flat from the nail in the side wall of More

by HENDRYLG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dexter in the service department. , Scott Alexander
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for your kind review. It's unfortunate that you had to spend you Friday afternoon dealing with a nail in your tire, but I'm happy to hear that Dexter got you all taken care of in a quick and efficient manner. We truly appreciate your patronage and look forward to serving you again.

April 14, 2018

great-as always The customer service is always top notch. I do honestly feel they try to move the customers as quickly as possible and they don't try to force you to More

by ksealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 17, 2018 -

Wolfchase Honda responded

We appreciate your loyalty and your great review. Dexter is a long standing and valuable member of our service team here at Wolfchase Honda and I will make sure he gets a copy of your kind remarks. We thank you for your business and look forward to serving you again.

April 14, 2018

Honda recalls I had a call back from Honda. They did a great job. They got me out when they premised. They are very courteous . And very helpful More

by WJACK98552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave us a 5-star review. I'm happy to hear we addressed your recall in a timely and professional manner. We truly appreciate your business and look forward to serving you again.

April 14, 2018

Gold Star Customer Service The adviser Skyler was very helpful and prompt. He was also very professional and made my oil change process run smoothly. While I was there I spoke w More

by R_GREER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Lewis , Mike Jones
Apr 17, 2018 -

Wolfchase Honda responded

Thank you for taking time to share your comments about your recent visit to our Service Department. I'm happy Skyler was able to take care of your service needs while you spoke with Mike about the possibility of getting into a new Honda CR-V. We value your business and look forward to working with you when you are ready.

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