Wolverine Spartan Toyota of Lansing

New Van Marcel was very helpful and very knowledgeable about the 2014 Sienna XLE. He explain things to me so that I understood and answered all my questions. Marcel was very helpful and very knowledgeable about the 2014 Sienna XLE. He explain things to me so that I understood and answered all my questions. He setup my !st service call and also called me that next day after I got my van to see if there was anything I needed and said don't hesitate to call on him if I need anything. I will recommend him to my family and friends. He was EXCEPTIONAL IN HIS APPROACH AND HIS CUSTOMER SERVICE!!!! More

Leased a Prius I stopped in to look at a preowned Prius and Nate showed me how I could lease a new one for less money out of pocket. Nate was excellent to work with, I stopped in to look at a preowned Prius and Nate showed me how I could lease a new one for less money out of pocket. Nate was excellent to work with, answering each question I had without having to look things up or check with other people. He quoted me a price and when I signed the papers, the amount on the bottom line had not changed. No games played at all. It is definitely hard to find that type of honest, upfront salesmanship in today's environment. Nate has definitely earned my trust and I will be coming back to see him again in the future. More

New Car Purchase Today I purchased a new Toyota Prius. My salesman was Marcell Peterson. Marcell was excellent in helping me find the right car and explaining and answ Today I purchased a new Toyota Prius. My salesman was Marcell Peterson. Marcell was excellent in helping me find the right car and explaining and answering any questions I had. His product knowledge was outstanding. Marcell was professional and fun to work with, and I would recommend him to friends and family. More

Buying my new Prius with Mike McMillian My first new car in 20 years is a 2014 Prius 4. I was assigned to sales consultant Mike McMillan by chance, but it was a very lucky chance! I would My first new car in 20 years is a 2014 Prius 4. I was assigned to sales consultant Mike McMillan by chance, but it was a very lucky chance! I would recommend him to any prospective buyer. Mike was patient, pleasant, informative, helpful, and perhaps most important to me--not aggressive--in his sales approach. I enjoyed the process of buying the car, and feel that he is now part of my team if I should have any questions about the vehicle. More

Buying a new car Great service, excellent customer relations and overall great experience. I have owned many Toyota's over the years and I love my new Toyota Corolla! Great service, excellent customer relations and overall great experience. I have owned many Toyota's over the years and I love my new Toyota Corolla! More

I bought a Yaris I purchased a new Yaris from Spartan Toyota. My salesman, Marcell Peterson was helpful, patient and professional. Buying a new car can be stressful & I purchased a new Yaris from Spartan Toyota. My salesman, Marcell Peterson was helpful, patient and professional. Buying a new car can be stressful & complicated, but I felt none of that with Marcell guiding me through the process. I got the exact car I wanted for the price I wanted to pay. It was a good experience in all respects. I would happily recommend this dealership, & specifically Marcell, to any friends or family who are interested in purchasing a new vehicle. I was treated fairly, honestly and with consideration. I would do business at this dealership and work with Marcell again. They have a good operation at Spartan Toyota. More

Friendly and Honest My husband and I worked with Nate Stanislawski to find a car that suited our personal and financial needs. To begin with, the specials Spartan Toyota My husband and I worked with Nate Stanislawski to find a car that suited our personal and financial needs. To begin with, the specials Spartan Toyota were running were awesome. We did extensive research with surrounding Toyota dealers, and none of them came close to matching Spartan's deals. So that was a great start. Nate was wonderfully patient with us (as we went for several test drives and had numerous questions) and he was a wealth of information. He was very open and honest, and we appreciated that we didn't feel rushed or deceived. We will absolutely recommend him, as well as Spartan Toyota to all of our friends. We also met with Duane Dorazio when finishing up the financial aspects of the sale. Being new to leasing vehicles, we had several questions, and Duane explained the process wonderfully and really went the extra mile to ensure that we understood everything. He really seemed to have our best interest in mind, and it was really nice not feeling like we were being talked down to. He was very informative and personable. We left his office and the dealership knowing that we had made the best decision. On a separate note, while we hate leaving negative feedback, we do leave honest feedback. While I was at the dealership to get a quote for a trade-in, Nate was occupied with other customers, so Marcell was working with me. I understand the general techniques and philosophy behind car sales, but I've never felt more pressured and frustrated by any other salesman before. Marcell was friendly, but he never ceased to push me into putting in a down payment. I explained from the beginning that I wasn't going to make any financial decision before going home and discussing it with my husband, but he often talked over me, interrupted me, and spoke in a very condescending manner. Like I said, I'm sure he's a nice guy, but we sincerely didn't appreciate his sales approach. Had we not been originally working with Nate, it's possible we would have not returned to Spartan Toyota. First impressions are key, and if Marcell had been our first impression of the dealership, we wouldn't choose to buy from a dealership whose employees don't respect their customers. More

They gave me the best deal in the area. I Got the best deal in the area. Before do car shopping search internet to find out the ongoing deals in the area then bargain with them. They have ve I Got the best deal in the area. Before do car shopping search internet to find out the ongoing deals in the area then bargain with them. They have very good deals for brand new Toyotas. More

Buying a new car I was looking for a hybrid car since I drive a lot of miles each month. I narrowed it down between a Ford CMax and the Prius. After test driving both, I was looking for a hybrid car since I drive a lot of miles each month. I narrowed it down between a Ford CMax and the Prius. After test driving both, Spartan Toyota gave me the lifetime warranty and more incentives than Ford would have. So far, I love the Prius. More

New Toyota Corolla I have hated purchasing new cars in the past. This time, the experience was excellent. No xx, no pushy sales personnel, just honest and friendly ser I have hated purchasing new cars in the past. This time, the experience was excellent. No xx, no pushy sales personnel, just honest and friendly service. I will recommend Spartan to all my friends. No one in the area could beat the price. Mike did a superb job of showing us all the workings of this new vehicle. Best experience of purchasing a car we've had. Thank you. More