
Wolverine Spartan Toyota of Lansing
Lansing, MI
Filter Reviews by Keyword
By Type
Showing 1,100 reviews
Friendly and Honest My husband and I worked with Nate Stanislawski to find a car that suited our personal and financial needs. To begin with, the specials Spartan Toyota My husband and I worked with Nate Stanislawski to find a car that suited our personal and financial needs. To begin with, the specials Spartan Toyota were running were awesome. We did extensive research with surrounding Toyota dealers, and none of them came close to matching Spartan's deals. So that was a great start. Nate was wonderfully patient with us (as we went for several test drives and had numerous questions) and he was a wealth of information. He was very open and honest, and we appreciated that we didn't feel rushed or deceived. We will absolutely recommend him, as well as Spartan Toyota to all of our friends. We also met with Duane Dorazio when finishing up the financial aspects of the sale. Being new to leasing vehicles, we had several questions, and Duane explained the process wonderfully and really went the extra mile to ensure that we understood everything. He really seemed to have our best interest in mind, and it was really nice not feeling like we were being talked down to. He was very informative and personable. We left his office and the dealership knowing that we had made the best decision. On a separate note, while we hate leaving negative feedback, we do leave honest feedback. While I was at the dealership to get a quote for a trade-in, Nate was occupied with other customers, so Marcell was working with me. I understand the general techniques and philosophy behind car sales, but I've never felt more pressured and frustrated by any other salesman before. Marcell was friendly, but he never ceased to push me into putting in a down payment. I explained from the beginning that I wasn't going to make any financial decision before going home and discussing it with my husband, but he often talked over me, interrupted me, and spoke in a very condescending manner. Like I said, I'm sure he's a nice guy, but we sincerely didn't appreciate his sales approach. Had we not been originally working with Nate, it's possible we would have not returned to Spartan Toyota. First impressions are key, and if Marcell had been our first impression of the dealership, we wouldn't choose to buy from a dealership whose employees don't respect their customers. More
They gave me the best deal in the area. I Got the best deal in the area. Before do car shopping search internet to find out the ongoing deals in the area then bargain with them. They have ve I Got the best deal in the area. Before do car shopping search internet to find out the ongoing deals in the area then bargain with them. They have very good deals for brand new Toyotas. More
Buying a new car I was looking for a hybrid car since I drive a lot of miles each month. I narrowed it down between a Ford CMax and the Prius. After test driving both, I was looking for a hybrid car since I drive a lot of miles each month. I narrowed it down between a Ford CMax and the Prius. After test driving both, Spartan Toyota gave me the lifetime warranty and more incentives than Ford would have. So far, I love the Prius. More
New Toyota Corolla I have hated purchasing new cars in the past. This time, the experience was excellent. No xx, no pushy sales personnel, just honest and friendly ser I have hated purchasing new cars in the past. This time, the experience was excellent. No xx, no pushy sales personnel, just honest and friendly service. I will recommend Spartan to all my friends. No one in the area could beat the price. Mike did a superb job of showing us all the workings of this new vehicle. Best experience of purchasing a car we've had. Thank you. More
Fantastic new car buying experience. Gooooo Spartan! My wife and I went into Spartan Toyota to buy a new 2014 Camry. I was nervous as we are international students at MSU and have heard all the negative My wife and I went into Spartan Toyota to buy a new 2014 Camry. I was nervous as we are international students at MSU and have heard all the negative stories about car sales people. But Matt Pappas at Spartan Toyota was different. He was very nice and friendly got the work done and we got one of the best deals for new Camry. We walked out of the dealership with a brand new 2014.5 Camry at a total price (including everything) around $21000. That's a really good deal and it was possible because Matt made sure to include all the deductions we are eligible in the price. Thanks Matt! You are More
Helpfulness of Marcell Peterson Worked with sales consultant Marcell Peterson. He was very helpful to me and my wife. He was very professional as well as very patient with us as we Worked with sales consultant Marcell Peterson. He was very helpful to me and my wife. He was very professional as well as very patient with us as we had specific requirements in order for us to purchase a car from Spartan Toyota. He also assisted us in getting a good price on the 2004 Camry that we purchased and assisted us with getting a "fair deal" on our trade in. Thank you, Marcell and we would not hesitate to refer others to Spartan Toyota because of Marcell"s excellent service. More
Review of Toyota experience by Patti Nate was very friendly and helpful in making my getting the car II wanted a happy experience. He has followed up several times to make sure I am happ Nate was very friendly and helpful in making my getting the car II wanted a happy experience. He has followed up several times to make sure I am happy with my car. More
Experience with sales person This was our second experience buying/leasing a used/new car in the past two years. Stefan Garrison was the sales person in both instances. He has b This was our second experience buying/leasing a used/new car in the past two years. Stefan Garrison was the sales person in both instances. He has been great to work with initially and in our follow-up visits for setting up Blue Tooth phone systems and answering any questions we had involving the intricacies of both cars (Toyota Avalon/Rav4). We have been involved with this dealership for the purchase of four cars (2 Toyota Avalons, 1 Toyota Sienna, 1 Toyota Sequoia) and one leased (Toyota Rav/4) and our dealings with the dealership has always been excellent. More
Hassle Free, worry free car buying experience If you are looking for a hassle free, no pressure type of car buying experience, go to Spartan Toyota and find Mike McMillan. He is a personable sale If you are looking for a hassle free, no pressure type of car buying experience, go to Spartan Toyota and find Mike McMillan. He is a personable salesman with your interest at heart. He guided us through the purchase of our new Sienna with no problems. He searched to find the configuration we wanted and even created a Plan B just in case he could not get our first choice. He followed up each step of the way. When we arrived to pick up our vehicle, Mike took us through the entire process. All we had to do was to sign the papers. Every detail was handled by Mike. It could not have been any easier. Isn't that what we all want? The vehicle was completely ready to go and Mike went through each detail on the car and taught us how to operate everything. He even setup our Bluetooth for us. There was nothing left unturned. I will definitely recommend Mike to our friends and family when they are ready to purchase a car. More
Mike McMillan and everyone I dealt with at Spartan were very helpful, knowledgable and personable. I didn't want to spend 25 hours shopping for a car, wheeling and dealing, saying no to 11 offers of exten very helpful, knowledgable and personable. I didn't want to spend 25 hours shopping for a car, wheeling and dealing, saying no to 11 offers of extended warranties.... In just two visits I was able to test drive two Camrys, choose one and buy it! No fuss. This is the place for the busy person to buy a new car! More