Wondries Toyota

staff are so helpful & very courteous. I highly recommend Toyota of Alhambra. clean restrooms. friendly environment I highly recommend Toyota of Alhambra. clean restrooms. friendly environment More

Needs to improve on customers service drastically. .customers with apptiontments . when stating when vehical will be done let it be done . not leading your customers on when the tech that shoul .customers with apptiontments . when stating when vehical will be done let it be done . not leading your customers on when the tech that should complete the job is not even at work and an tech that can't complete the job is trying to do it. More

They are kind and finish jobs on time, but the cost is still high rate. still high rate. More

Isaac sounded Highly professional! His dealing with the customer was satisfactory! Wondries sounded a good place! His dealing with the customer was satisfactory! Wondries sounded a good place! More

My first experience with Wondries Toyota service department was so professional, knowledgeable, friendly, and kept me updated on my defective 2024 Prius Prime vehicle.. Apparently, my engine broke department was so professional, knowledgeable, friendly, and kept me updated on my defective 2024 Prius Prime vehicle.. Apparently, my engine broke in half which is unheard of. This is the 1st time I’ve purchased a LEMON car from Toyota. Nelson (service agent) is so helpful, understanding, caring and making sure everything goes smoothly. He knows what I'm going through is very stressful and having to wait over 30 days for the engine to arrive doesn’t make things better. He took good care of me and I’m very impressed with him. I have nothing but good things to say about Nelson. He's the guy to go too. As for the management, I give them my utmost respect because they put the customer first. I have a friend that mentioned John Kan to me before I even went to the dealership. She told me how great of a manager he is. I totally agree with what my friend said about him. At the beginning, I didn’t have the opportunity to meet John in person. I did talk to him over the phone and he made sure I’m taken care of. There were 2 things that warranty didn’t cover but he went out of his way just to make it happen. If it wasn't because of John nothing is possible. This is excellent customer service just like Nordstrom. I’m so glad I finally had a chance to meet John and thank him in person. This is a go to dealership for service work or making a purchase. They provide excellent customer service and make sure everyone that leaves there is happy with their service. You won't get this kind of service from any other dealership like them. More

Very professional good service and great customer service good and fast service I like the service very happy with the work good and fast service I like the service very happy with the work More

Kanika was very helpful in making sure my car of ten years was taken care of. years was taken care of. More

Well, all was perfect They attended me quickly and the service was better than ever service was better than ever More

Issac was amazing, very courteous and knowledgeable, Thanks to him for his great customer service. Thanks to him for his great customer service. More

Jason has always taken care of all my vehicle needs! He has been courteous and very thorough with all service requirements! I would never consider taking my cars anywhere else! He has been courteous and very thorough with all service requirements! I would never consider taking my cars anywhere else! More