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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,273 Reviews

3,273 Reviews of Wondries Toyota - Service Center

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October 01, 2024

Un excelente servicio Y hablan con la verdad , atiende amablemente Lo único que lo asen esperar un poquito More

by MYNOR2001LUCERO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Wondries Toyota responded

Mynor2001Lucero, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service experience. We appreciate your business and value you as a customer.

October 01, 2024

Took my car over to the dealership with no appointment on a really busy morning, the service department great took me in and my car was done before the estimated time. Service was excellent!! More

by LAVOS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Wondries Toyota responded

LAVOS85, thank you for stopping by. We are happy to hear your service visit was excellent. We appreciate your business and value you as a customer.

September 30, 2024

Great service. Very fast. Reliable. Its always a pleasure working with Todd. He kept me informed about my truck. Always great service. More

by Angela P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

AngelaP, thank you for servicing with us and providing feedback. We are happy to hear Todd provided great service. We appreciate your business and value you as our customer.

September 30, 2024

It was a great experience, very helpful and respectful. Great job. Thank you so much More

by JESSIESANCHEZ588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

JessieSanchez588, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as a customer.

September 30, 2024

Appreciate the courteous staff, and reminders for scheduling service. If car washes were available, when taking my car for service, this would also be appreciated even if there was a reasonable fee More

by JEFF.T.MILLER.67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Jeff.T.Miller.67, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We are sorry that exterior car washes are no longer available due to lack of staff and drought requirements for dealership. We appreciate your business and value you as a customer.

September 29, 2024

I was waiting for my car in the lobby and was told it would take 2 hours then got a message saying 3-5 hours. More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

a, thank you for servicing with us and providing feedback. We are sorry to hear there was a change to wait time for your vehicle and that it was inconvenient. We appreciate your business and value you as a customer.

September 29, 2024

Di wu is very very nice people he help me a lot and always save my time More

by TONYWU.380151562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Tony Wu.380151562, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Di Wu. We appreciate your business and value you as a customer.

September 29, 2024

Every one is very very helpful and liable I will definitely come back in the fucture. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Julia, thank you for servicing with us and providing feedback. We are happy to hear our team was helpful. We appreciate your business and look forward to serving you again in the future.

September 29, 2024

Brief drop off vehicle for service and kept us abreast of time to pickup. Check in was smooth with appointment. More

by CEZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

CEZZ, thank you for servicing with us and providing feedback. We are happy to hear your appointment and visit were smooth. We appreciate your business and value you as a customer.

September 29, 2024

I had an appointment, but I was made to wait for more than 3hours without any information during that time . More

by Sue
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Di Wu
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Wondries Toyota responded

Sue, thank you for servicing with us and providing feedback. We are sorry to hear you were not proactively contacted and had to continue to wait. We will do our best to improve communication next visit. We appreciate your business and value you as a customer.

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